Sean Watson

I had a unique problem with my new Tahoe. After it set for a week the battery went dead. I took my Tahoe in and was told it was in the wi-fi settings because I had a metal roof on my home. I After it set for a week the battery went dead. I took my Tahoe in and was told it was in the wi-fi settings because I had a metal roof on my home. I came home and made changes to my internet configuration to accept the Tahoe when in the garage. Ina week the battery went dead. So I returned to your service department to find a new service manager, Roger. He took my problem under his wing, explained how time consuming and difficult it was going to be to locate the problem. Fixed me up with a loaner and began the task of diagnosing where this needle is in the haystack of electronics. After a little over 3 weeks, having kept me informed almost daily, the problem was located and solved. I’m in my 70’s and purchased several vehicles and have never been better taken care of than your service manager, Roger. The first vehicle sold to a customer is in sales and the rest is sold in service. With Roger in charge you will do well. More

by rfnewcome Verified Customer Verified Customer

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Ease in scheduling with reminders for the scheduled repair and a follow up after the service is complete. Done right! repair and a follow up after the service is complete. Done right! More

by rfnewcome Verified Customer Verified Customer

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The best service l have ever had in buying a car best service ever thank to the team service ever thank to the team More

by curtisjoneskia Verified Customer Verified Customer

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The dealership met my needs. It was quick and easy. I would recommend to friends and family. It was quick and easy. I would recommend to friends and family. More

by wvglockman Verified Customer Verified Customer

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Professional and polite. Customer first. Great to deal with. Very helpful. Didn’t play games. Got to the point with what they could do. Fast and efficient. Customer first. Great to deal with. Very helpful. Didn’t play games. Got to the point with what they could do. Fast and efficient. More

by mikeeverly1 Verified Customer Verified Customer

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The service department manager was great. He was running the phones and shop mostly by himself. The parts took a little longer than expected to get placed on due to a clip breaking but overal He was running the phones and shop mostly by himself. The parts took a little longer than expected to get placed on due to a clip breaking but overall was a good experience. More

by erikallenlantz Verified Customer Verified Customer

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I was looking on their website to replace my car that was recently totaled. In about 20 minutes, I get a phone call from Jimmy asking want am I looking for. He told me if I didn't find One by Tuesday to cal recently totaled. In about 20 minutes, I get a phone call from Jimmy asking want am I looking for. He told me if I didn't find One by Tuesday to call back.I had to run out for something, so I stopped in and talked to Jimmy. I found out they had a car in my price range. So now I'M waiting for the insurance settlement. More

by Jimmymac Verified Customer Verified Customer

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Very pleased with the service at GRA. Jesse got me hooked up with new tires, but then Trevor got me with one of the sales guys and got me a new truck instead! I didn't even pay for the ti Jesse got me hooked up with new tires, but then Trevor got me with one of the sales guys and got me a new truck instead! I didn't even pay for the tires lol! Easiest time I've ever had buying a car for real. Young guys but they aren't pushy like you get with some places like that. Oh yeah and the truck I bought has a life long warranty. good job fellas! -DB More

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