Sean Swanson
Internet Sales & Fleet Director
Puente Hills Mazda
17723 E Gale Ave
City of Industry, CA 91748
Veteran of the United States Marine Corps with over 14 years in the auto industry, Sean is the Internet & Fleet Director here at Puente Hills Mazda. He is an advocate of focusing on what you the customer finds truly important and clearing up any questions or concerns to provide a streamlined Mazda experience.
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Write a ReviewDealership Experience
9 yrs, 6 mos
25 Reviews of Sean Swanson
September 13, 2020
Benjamin is very helpful and accommodating. I didn’t realized that I called him on his day off and yet he helped answer all of my questions! realized that I called him on his day off and yet he helped answer all of my questions! More
Other Employees Tagged: Christina Prince , Justin Brieva, Andrew Pendleton
August 26, 2020
Delivered the car quickly and provided ETA en route. Yoan was so thorough and patient, it was an excellent experience! All of the people I dealt with were efficient and kind, this is a great place to do busi was so thorough and patient, it was an excellent experience! All of the people I dealt with were efficient and kind, this is a great place to do business with. I am very happy! More
Other Employees Tagged: Christina Prince , Justin Brieva, Andrew Pendleton, Yoan Velazquez
July 11, 2020
It’s a nicely put together showroom with a very friendly staff and endearing staff .i got a good deal on a pretty nice car staff and endearing staff .i got a good deal on a pretty nice car More
Other Employees Tagged: Christina Prince , Justin Brieva, Andrew Pendleton, Eric liu
May 22, 2020
Jesus was kind and very friendly. He was an easy person to talk to and was very transparent. Will definitely come back again to purchase a vehicle in the future. to talk to and was very transparent. Will definitely come back again to purchase a vehicle in the future. More
Other Employees Tagged: Andy
October 12, 2019
Great Team, Great Car, Great Price! We recently purchased a 2019 CX-3 From Puente Hills. My mother has had 3 major back surgeries and suffers from chronic migraines. The Team at Puente H We recently purchased a 2019 CX-3 From Puente Hills. My mother has had 3 major back surgeries and suffers from chronic migraines. The Team at Puente Hills (Christina, Sean, Yuan, and Wes) was so very accommodating. We settled on a great price and were able to come in, sign paperwork, and be on our way. Yuan especially was so humble and sincere. Bottom line, if you're looking for a Mazda in the Los Angeles area call Puente Hills and ask for Yuan. More
Other Employees Tagged: Christina Prince , Yuan, Wesley
May 02, 2019
Poor customer service I spoke with Sean Swanson (internet sales & fleet director) on the phone prior to driving to PH Mazda from OC with my family and he agreed to a price I spoke with Sean Swanson (internet sales & fleet director) on the phone prior to driving to PH Mazda from OC with my family and he agreed to a price match with Star Mazda on a 2018 Mazda6 Touring. Unfortunately, Sean had a huge issue with our pricing questions/concerns when we talked numbers. Obviously I'm going to thoroughly check the numbers before purchasing a car. This isn't the 99 Cents Store after all. Sean had the audacity to come to our table, slam down some papers, and treat us very condescendingly. When we asked the salesperson John, who worked with us from the beginning, a question, Sean cut him off and did not let him reply because the pricing was sooo clear and we were dumb for not understanding it. He said, "Don't even answer. This is the price. We have the white car. What is there to question." He even clapped his hands at us as he spoke. ? ***Beware that Sean tries to use fear, aggression, and manipulation to get you to buy the car.*** After Sean stormed back to his office, John helped us come up with a better price and I bought the car. Sean needs a major attitude adjustment, especially if he works with customers and people in general. Come here at your own risk and avoid Sean Swanson unless you're in the mood to witness a grown man throwing a temper tantrum. I like Mazda and my family all drive Mazdas. However, Sean's highly inappropriate behavior and lack of professionalism really put a bad taste in my mouth. I would most likely find a different Mazda dealer next time and I don't intend to service my car here either. More
April 10, 2019
Ernesto was great !!! I've had some pretty bad experiences at other dealerships before but not here everyone one was great helen went above and beyond for us !!! Just feeli I've had some pretty bad experiences at other dealerships before but not here everyone one was great helen went above and beyond for us !!! Just feeling greatful!!! More
Other Employees Tagged: Ernesto, helen
February 08, 2019
Top Notch Puente Hills Mazda with Fleet Manager Sean and team members Andy & Finance Specialist Ricardo treated my family like royalty. They showed genuine care Puente Hills Mazda with Fleet Manager Sean and team members Andy & Finance Specialist Ricardo treated my family like royalty. They showed genuine care during our shopping & purchasing process and immediately earned our trust. We bought a 2019 Mazda CX-5 Grand Touring for our daughter. Sean & Andy were very knowledgeable regarding the CX-5 and answered all questions with professionalism & ease. We have never dealt with such an honest & outstanding team in all our years of purchasing new vehicles. Sean & his team are unique in the auto purchasing world and Puente Hills Mazda is lucky to have them. If you want a beautiful Mazda vehicle & honest, first class customer service, go see Fleet Manager Sean & any of his team members. More
Other Employees Tagged: Andrew Pendleton
February 07, 2019
Extraordinary Excellent Service Andy and the staff are very friendly and caring they make you feel welcome. Andy listen's to your needs and not just sells you a vehicle, but sells yo Andy and the staff are very friendly and caring they make you feel welcome. Andy listen's to your needs and not just sells you a vehicle, but sells you the right vehicle. Andy earns the trust of your clients and this is the reason I came back to buy another vehicle from Andy. To me Andy is a assets to your dealership. I am a loyal customer to Mazda because the CX-5 saved my life. Thank you to all your staff and specially to Andy. I will highly recommend him and the dealership to family members and friends. More
Other Employees Tagged: ANDY VELGARA