Sean Sapienza
Sean Sapienza at Clement Ford

Sean Sapienza

Finance Manager

Clement Ford

1075 W Terra Ln
O'Fallon, MO 63366

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2 Reviews
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2 Reviews

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2 Reviews of Sean Sapienza

September 24, 2024

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Employee Rating

Awful experience with the administrative/management of Clement. We are working on a 5 month old issue of a cancellation warranty that should have taken 5 days. Ford Protect has been wonderful and extrem More

by Tammy Cole
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dr. Donte Kara, Steve Anders, Randy Delgado, Greg Pelster , Terrance (?), zero stars

Sep 25, 2024

Clement Ford responded

Hello Tammy, my name is Randy and I'm the sales manager here at Clement Ford. This is the first time that I am hearing about this issue. I looked into it and found that you paid off your vehicle in July and came in the next following month on Aug 28th to cancel your warranty. You were not able to provide us with a lien release the day you cancelled your warranty so we had to send the check to your lender. We sent off the check the day you came in and your lender had the check since the beginning of the this month. We can not be held reliable for them not reaching out to you since then. What we can do, is cancel the check, and reissue the check to you as long as you can provide us with the lien release so that we can have it for our records. Please reach out to me here at the store or via email at Randy.Delgado@ClementFord.Com. Hope to hear from you soon.

March 31, 2023

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Employee Rating

We had a great experience at Clement Ford! Blake was amazing and got us in and out super quick! More

by Secily
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Balkenbush

Apr 03, 2023

Clement Ford responded

Hello Secily, thank you for taking the time to leave us a review! We are always happy to help and greatly appreciate you! Sincerely, Your Friends at Clement Ford

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