Sean Salansky

Good service, excellent focus on the details of what one really wants, friendly and cordial treatment really wants, friendly and cordial treatment More

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Devin was very helpful, answered all my questions, he made the Audi experience very smooth and easy made the Audi experience very smooth and easy More

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Presales support was very good. Both Sean and Christian responded to every question and followed up promptly. But there were big problems with the sale. The vehicle was delivered ap Both Sean and Christian responded to every question and followed up promptly. But there were big problems with the sale. The vehicle was delivered approximately 3 weeks after paying for it, without a title, and the sales team neither notified me of the delay nor were they able to expedite or clarify when I will receive it. The vehicle also arrived missing two important options that the sales team previously confirmed were installed - but after delivery I discovered the vehicle does not have. From their responses I don't believe they were dishonest, but they made mistakes and are not willing to rectify or compensate for them. I do not recommend this dealership for out of state buyers. More

by Greg Verified Customer Verified Customer

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They were so easy to work with. Simple, straight to the point, smooth process and fun people. They went above and beyond my expectations Ashley deserves a 10 out of 10 in my book Simple, straight to the point, smooth process and fun people. They went above and beyond my expectations Ashley deserves a 10 out of 10 in my book More

by RIZACOLE Verified Customer Verified Customer

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My sales person was absolutely amazing. Made things so easy and I knew where I stood with the vehicle I was looking at with in minutes. Made things so easy and I knew where I stood with the vehicle I was looking at with in minutes. More

by DIANE7082 Verified Customer Verified Customer

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Complaints already in motion … Children should not be subjected to this: On December 12, 2023, the Federal Trade Commission (“FTC”) announced its Combating Auto Retail Scams Rule, otherwise kno not be subjected to this: On December 12, 2023, the Federal Trade Commission (“FTC”) announced its Combating Auto Retail Scams Rule, otherwise known as the “CARS Rule,” setting new requirements on the sale, financing, and leasing of vehicles by motor vehicle dealers. The final rule, which is effective on July 30, 2024, prohibits certain misrepresentations in the financing process, sets disclosure requirements on dealers’ advertising and sales communications, mandates that dealers obtain consumers’ express, informed consent for charges, and prohibits the sale of add-on products or services if there is no benefit to the consumer. More

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Amazing experience from start to finish. Everyone I worked with was very knowledgeable and honest. Everyone I worked with was very knowledgeable and honest. More

by kenrschlosser Verified Customer Verified Customer

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Great service and very happy with my purchase! Thank you Audi Napa Valley great experience overall Thank you Audi Napa Valley great experience overall More

by Laura.duffy Verified Customer Verified Customer

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Christian was very helpful during the buying process and when there was an issue with the car they sent a tow truck and took care of the problem quickly. Every time I called the service center they were als when there was an issue with the car they sent a tow truck and took care of the problem quickly. Every time I called the service center they were also very kind and helpful during a pretty stressful situation. More

by bpac Verified Customer Verified Customer

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The experience was great, no haggling, no trying to sell stuff and very helpful. Both the people I dealt with in the dealership very very informative and nice to deal with. Very Happy with my purchase. stuff and very helpful. Both the people I dealt with in the dealership very very informative and nice to deal with. Very Happy with my purchase. More

by battoo.sameer Verified Customer Verified Customer

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