Sean Preston
Sean Preston at Toyota of Lancaster
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Sean Preston

SERVICE DIRECTOR

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.6
399 Reviews

Dealership Experience

19 yrs, 2 mos

Industry Experience

30 yrs, 4 mos

Languages Spoken

English English

4.6

399 Reviews

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399 Reviews of Sean Preston

September 25, 2024

Dealership Rating
Employee Rating

Very clean and professional. Turns out my recall did not apply to my vehicle. The service guys were amazing anyway. I will go back from now on. My first time there More

by Knop ranch
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 24, 2024

Dealership Rating
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I enjoy the convenience of the late schedule; since there is no shuttle service available, being able to drop off and pick up the vehicle at late hours is very helpful. I was able to drop my vehicle off arou More

by benjamin melendez
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 24, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 23, 2024

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Employee Rating

Good place to get your car serviced. Was constantly updated by my service rep. Thank you More

by alfrican75
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Recommend Dealer
Yes
Sep 23, 2024

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team

September 23, 2024

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Great rep who to care of me and explain to detail. .he needs a raise More

by eddie.cst2010
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Recommend Dealer
Yes
Sep 23, 2024

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

September 20, 2024

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Always good service. Get me in and out so I can get to work on time. More

by none23
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Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas, Douglas Velasco

Sep 20, 2024

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

September 16, 2024

Dealership Rating
Employee Rating

Annie was fantastic. She was very kind and clear in her explanations. She does an excellent job in her work, and I would recommend her to others as well. Thank you. More

by thomaslamar96
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annie Vodegel

Sep 19, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 15, 2024

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Best service ever, always friendly and helpful . I feel comfortable taking my car here all the time More

by SD.CRZ321
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Recommend Dealer
Yes
Sep 19, 2024

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

September 14, 2024

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Fast and courteous service. Would recommend both their parts and service departments. The service manager is really helpful and will work with you on tough situations More

by Why
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Recommend Dealer
Yes
Sep 19, 2024

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

September 07, 2024

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Employee Rating

The customer service representative could be more responsive when we arrive for automotive service. We sometimes wait up to 20 minutes before we are acknowledged. More

by Victor
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Recommend Dealer
Yes
Sep 10, 2024

Toyota of Lancaster responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

September 01, 2024

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Employee Rating

Staff is very professional and courteous. Enough space in the lobby to wait and have enough charging adapters More

by Jaime
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Recommend Dealer
Yes
Sep 03, 2024

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

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