Sean Pierce
Sean Pierce at Southern Hyundai Chesapeake

Sean Pierce

Service Advisor

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

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4.4
120 Reviews
4.4

120 Reviews

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120 Reviews of Sean Pierce

January 14, 2026

Dealership Rating
Employee Rating

Excellent communication on what my vehicle needed and a timeline, they have my business from now on More

by kgginger11
Service Price Transparency
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Recommend Dealer
Yes

January 12, 2026

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I received timely service. This was the important factor. However, I had th to fight to get my appointment. This need fixing for your continued success. More

by ehill96@hotmail.com
Service Price Transparency
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Recommend Dealer
Yes

December 13, 2025

Dealership Rating
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The guy that checks you in is always very nice nice and they are very prompt.. More

by giselersmith
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Recommend Dealer
Yes

Other Employees Tagged: Joe Wachner, Shane Dobert

Dec 16, 2025

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 08, 2025

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Everything went as requested. Thank you very much. Keep doing what's right for customers. More

by Reubenrby
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Wachner, Shane Dobert

Dec 16, 2025

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 06, 2025

Dealership Rating
Employee Rating

Everyone is very nice and polite. But I left extremely frustrated in the service. My next car will certainly not be Hyundai. Rather , I will not own another hyundai vehicle after my c More

by Dafonsois
Service Price Transparency
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Recommend Dealer
No

November 25, 2025

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Manager good service dept. Good but the most the Guy and Ms. Dee she always take good care of me well done Ms. Dee keep up the good work . Thank you / Kat More

by Kathy Sutler
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Wachner, Shane Dobert

November 15, 2025

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Employee Rating

Easy to get an appointment, vehicle was done before scheduled time. All scheduled maintenance, but I also bring my other Hyundai there for service. More

by mfurna
Service Price Transparency
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Recommend Dealer
Yes

November 12, 2025

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Employee Rating

Impossible to get update on status of vehicle. Took multiple calls with no return calls for days. Dee was a real Godsend. She really knows what customer service is. Kudos to her. Extremely helpful More

by WINBORNESUSAN521
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Joe Wachner, Shane Dobert

November 10, 2025

Dealership Rating
Employee Rating

The service was excellent and the staff was very courteous. They provided a Lyft ride to and from our house. More

by ALRAVGIALA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Wachner, Shane Dobert

October 19, 2025

Dealership Rating
Employee Rating

I think this company is defrauding customers. You’re giving free old change but on the other hand you’re charging consumers for gloves and goggles. That’s the owners responsibility not us. More

by GORDINA.PHILLIPS
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Recommend Dealer
No
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