Sean Pierce

Very unprofessional. Did not care about me as a customer. Left me to roam there lot looking for my car on top of leaving stuff inside my car. Will not be returning Did not care about me as a customer. Left me to roam there lot looking for my car on top of leaving stuff inside my car. Will not be returning More

by GHALMAN14 Verified Customer Verified Customer

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Wait time is always too long in service dept. .. Previous oil change and tire rotation took 3 hours. Last oil change and tire rotation was 2-1/2 hours. .. Previous oil change and tire rotation took 3 hours. Last oil change and tire rotation was 2-1/2 hours. More

by Rayland1 Verified Customer Verified Customer

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Everyone was friendly and professional. It was a positive experience. They had my car serviced in a decent amount of time. It was a positive experience. They had my car serviced in a decent amount of time. More

by dancersmom630 Verified Customer Verified Customer

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I was there for 3 hours for an oil change and brake fluid check. There were a lot of people standing around, many of them on their phones. Seemed like I should have been out of there sooner. The time before check. There were a lot of people standing around, many of them on their phones. Seemed like I should have been out of there sooner. The time before that I was there for 2 hours for a re-inspection after my SUV failed for a wiper blade tear. Fixed that at home and my new appointment I had to schedule weeks later took 2 hours. More

by linseycgregg Verified Customer Verified Customer

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I dropped off my car at 3:00 and was told they would call me when it’s ready. I did not get a call. It is almost 7pm. I called and the AI agent said the service shop was closed. I pull up to the dealership s me when it’s ready. I did not get a call. It is almost 7pm. I called and the AI agent said the service shop was closed. I pull up to the dealership side and they have to ask the tech to stay late to finish the work. I leave and then get a call that it is ready. I come back to get my key and wait for someone from service to give me my key. Nobody is to be found. They are searching all over for him and they tell me “Ma’am I don’t know what to tell you. We don’t know where he is”. I continue to wait. Finally they find him. Whole time I’m sitting there thinking, they must’ve closed up shop and went home and abandoned my car. and this is my THIRD time coming back up here! More

by JENAHPARMAN Verified Customer Verified Customer

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The employees are pleasant. They care about the customers needs. Please keep up the good work. They care about the customers needs. Please keep up the good work. More

by zetafee Verified Customer Verified Customer

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Love the PROMPTNESS LOVE EVERYTHING I WILL BE BACK The waiting area was clean The staff was very friendly BACK The waiting area was clean The staff was very friendly More

by sweetea Verified Customer Verified Customer

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Performed the work needed and was done in a timely manner. Very pleased with service performance manner. Very pleased with service performance More

by ratpatrol311 Verified Customer Verified Customer

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Another great service by Sean. While in was standing in the area I was able to listen and watch Sean in action on tbe phone with customers and speaking with us that were there to While in was standing in the area I was able to listen and watch Sean in action on tbe phone with customers and speaking with us that were there to pick up our vehicles. He greeted everyone of by name and was giving out instructions to his team all at the same time. I was kept aware of the status of my vehicle while waiting on parts. More

by Customer A Verified Customer Verified Customer

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Always enjoy southern dealerships. Hospitality on point. Had to travel a ways to get out to them but much better service then the dealers around me. Hospitality on point. Had to travel a ways to get out to them but much better service then the dealers around me. More

by Tiffany.girard Verified Customer Verified Customer

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