Sean Neel

Good price, promised items we had to pay for. Took 2 months to get the wrong item. Sad after the sell NO follow through. If you buy here do not expect any follow through. Sean Neel was our sa Took 2 months to get the wrong item. Sad after the sell NO follow through. If you buy here do not expect any follow through. Sean Neel was our sales person, his follow up was me calling back days later when he said that he would get back to me soon as possible. The parts that we were promised, we had to go through service and talk to somebody and they finally called back yesterday after multiple calls over the past two months telling us that our promised, TRD all weather floor mats are not available. They did send us regular Tacoma floor mats which I opened and held by the way we paid $300 for these floor mats that were supposed to be TDs. We can’t see it on our final bill or sales receipt, but it was in the negotiating, and even sadder we paid cash for the truck. Sean gave us a good spill. We trusted him and it all fell through the only thing good out of it. We got a decent truck. We actually had problems with the truck on the first day the tailgate, which was automatic up and down like a regular hatchback failed to retract and Titus and service said he would get back with us two months later never gotten back with us. We found taking the truck to Big2 Toyota more satisfying and better better better better 1000% better communication. We had to truck at Camelback on the second day. They gave us a loaner a nasty stinking Toyota rental that’s stunk like smoke and gym socks inside. When we took the truck and they kept it overnight at Big2, they gave us a like new car they had Uber bring us back home if we didn’t want a loaner and then the last vehicle we had before they finally fixed our tailgate they gave us a 24 Tacoma TRD off-road with less than 1000 miles as a loaner. More

by LFAJER117 Verified Customer Verified Customer

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Maliq went above and beyond to help my dad buy his new car, I will recommend anyone and everyone I know here because of his showcase of willing to do whatever it takes to help with our situation. car, I will recommend anyone and everyone I know here because of his showcase of willing to do whatever it takes to help with our situation. More

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Great customer service from Sean Neel in sales and Denita Long Kaiser in business office. The sales process was straightforward, thorough and easy. Long Kaiser in business office. The sales process was straightforward, thorough and easy. More

by patbtucaz Verified Customer Verified Customer

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Sean has been quite helpful and took pain to alleviate our concern and have a better buying experience our concern and have a better buying experience More

by mohitrohatgi Verified Customer Verified Customer

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Sean was friendly, knowledgable, and willing to work with us on both a purchase and trade in vehicle. I have been using Camelback Toyota for service for many years and decided to try them for a vehicle pur us on both a purchase and trade in vehicle. I have been using Camelback Toyota for service for many years and decided to try them for a vehicle purchase. Glad I made the decision to use this dealership. More

by mark m Verified Customer Verified Customer

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Great service and experience. Overall very happy with the service and Q - he was very helpful Overall very happy with the service and Q - he was very helpful More

by kirstiejcarmichael Verified Customer Verified Customer

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Very good service and customer service, thank you for your help. espero que sigan ayudando a los demas your help. espero que sigan ayudando a los demas More

by DavidAlonso.cu Verified Customer Verified Customer

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