Sean Holmes
Sean Holmes at Tim Lally Chevrolet
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Sean Holmes

Service Advisor

Tim Lally Chevrolet

24999 Miles Rd
Warrensville Hts, OH 44128

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4.9
62 Reviews
4.9

62 Reviews

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62 Reviews of Sean Holmes

November 11, 2024

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Employee Rating

I had a part that was covered by my manufacturer's warranty replaced and they charged me over $700 because they claimed my wiring harness was chewed. I think the extended warranty is a scam to charge More

by NINJA1NOSP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Nagy, Kim Argenzio, Nick Salvatore, Rachel Rininger, Rich Zarzeczny , Jason from the parts department

Nov 11, 2024

NINJA1NOSP responded

Is there any one I can talk to about some sort of reimbursement or at least half cost because I think this is so unfair.

November 08, 2024

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Everything was done within an hour. Rachel was professional and pleasant. I always enjoy the waiting room and hospitality that's shown. More

by eejae
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Recommend Dealer
Yes

November 06, 2024

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Always great and quick service when I come here. I have used this dealership for years! More

by CWPRICE2000
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Recommend Dealer
Yes
Nov 07, 2024

Tim Lally Chevrolet responded

Thank you for this wonderful review! Our team works hard to keep our customers coming back to Tim Lally Chevrolet and it’s great to hear of your continued business. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

November 04, 2024

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Employee Rating

I appreciate working with Rachel, because she is very accommodating. I am still concerned about my car and when I put the car and drive, it does not always engage and that has been a problem since I purc More

by PBA6
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Rininger

November 03, 2024

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Always professional. Service is clean and caring of my vehicle. Comfortable environment. Great overall service. More

by RANDOLPH_HOLCOMB
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Rininger, Jane Grambo

Nov 07, 2024

Tim Lally Chevrolet responded

Thank you so much for trusting us with your vehicle's maintenance! We are happy to hear this was a great experience for you! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

November 01, 2024

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The Service crew did a nice job from the moment of greeting me and understanding my problem to finishing the job in an efficient manner. More

by ganejman
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Recommend Dealer
Yes

Other Employees Tagged: Jane Grambo

October 31, 2024

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Service was great. The car is operating well. I really enjoy working with Sean Holmes. He is very honest, knowledgeable, efficient, and accommodating! I always make More

by vtlombardo
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Recommend Dealer
Yes

October 30, 2024

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Rachael is the most efficient, kind, caring, respectful I could go on and on. Thank you so much for your generosity More

by DMTHURMAN63
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Recommend Dealer
Yes

Other Employees Tagged: Jim Lamtman, Rachel Rininger, Jane Grambo , Bill P

October 24, 2024

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Employee Rating

Took my car in for service and walked out with a new one! Service department is friendly and informative. Joey in the sales department was excellent. Jim in finance got me a great deal that I was happy with. More

by happybuyer
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Recommend Dealer
Yes

Other Employees Tagged: Joey Hurtuk, Jim Zurzolo

October 23, 2024

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It’s always clean and the workers are always pleasant. Rachel is phenomenal and takes care of you More

by DMTHURMAN63
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Recommend Dealer
Yes
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