Sean Hamby

Recently I visited Sutherlin Subaru for service on my 2014 Outback. The service department was excellent. They were able to work me in the same day with little wait. My service writer Sean listened to m 2014 Outback. The service department was excellent. They were able to work me in the same day with little wait. My service writer Sean listened to my complaint and made good recommendations. My service tech was Joe who was excellent. He took me on a ride to properly diagnose the issue and then preformed some differential service for me. Overall I was very pleased with my service experience with Sutherlin Subaru. More

Report | Print

The staff is very professional, kind, helpful and caring. Rita is always so helpful and understanding. I think she really cares about the customer Rita is always so helpful and understanding. I think she really cares about the customer More

Report | Print

My wife and I have our 2019 Subaru Ascent serviced at Sutherlin and the staff is very friendly and accommodating. They always communicate the status and any issues or concerns that need to be addressed. Sutherlin and the staff is very friendly and accommodating. They always communicate the status and any issues or concerns that need to be addressed. They are not pushy or overbearing about additional services that are available. More

Report | Print

I am very thankful to Sutherlin Subaru for all the support and service they provided to my family. This past winter my husband was very ill with cancer and the battery to my Subaru died. I forgot to t support and service they provided to my family. This past winter my husband was very ill with cancer and the battery to my Subaru died. I forgot to turn off the light that drained the battery overnight. Sutherlin Subaru towed my car and provided me with a loaner car while they had my car. The loaner car was an EV soltera, a very fun car to drive. They kept me informed of the repair process of my car. Thank you so much for an awesome service experience when I needed it the most! More

Report | Print

After a spillage on my engine from a oil change they cleaned it fully without incident. Some dealers may have tried to hide this but the service department was honest and thorough. To add to their gre cleaned it fully without incident. Some dealers may have tried to hide this but the service department was honest and thorough. To add to their great department they then forgave my entire bill. This is what keeps me coming back, even with a 45 minute drive for a simple oil change and tire rotation. Thanks. More

Report | Print

Very pleased with whole experience! This is second time I’ve had general maintenance done and everyone was very professional! I will definitely return! This is second time I’ve had general maintenance done and everyone was very professional! I will definitely return! More

Report | Print

Very friendly and accommodating service manager. My previous appointment wasn’t so great, but this last time was perfect. My previous appointment wasn’t so great, but this last time was perfect. More

Report | Print