Sean Cho
Sean Cho at Herb Chambers Toyota of Boston

Sean Cho

Service Advisor

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

4.3
268 Reviews
4.3

268 Reviews

Write a Review

268 Reviews of Sean Cho

June 05, 2025

Dealership Rating
Employee Rating

Easy to schedule service. Reasonable time to wait until service done.Trusted service already for multiple cars and many years. Excellent work. More

by Izdubar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Herb Chambers Toyota of Boston responded

Thank you for your continued trust in Herb Chambers Toyota of Boston! We're delighted to hear that scheduling and service have consistently met your expectations. We look forward to serving you and your vehicles for many more years!

June 05, 2025

Dealership Rating
Employee Rating

B just got a routine check up on my 2018 Prius. These guys are always straightforward and clear. I trust them. More

by Sbrann
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tereza Guzman

Jun 06, 2025

Herb Chambers Toyota of Boston responded

Thank you for trusting Herb Chambers Toyota of Boston with your Prius! We're glad to hear that our team provided straightforward and clear service during your routine check-up. We look forward to assisting you again in the future!

May 27, 2025

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Employee Rating

This dealership is very good , friendly and they don’t make you wait to serve More

by Gardyfortune11
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2025

Herb Chambers Toyota of Boston responded

This is fantastic to hear! Thank you for the five stars! - Herb Chambers Toyota of Boston

May 12, 2025

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Employee Rating

Very slow service. Was in for an oil change and tire rotation and a minor recall. I received a notice that the work was done, together with a nice video. And then had t More

by BLineSender
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 15, 2025

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this review. Your feedback is appreciated and will be used to help us improve the efficiency of our service & processes moving forward. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

May 01, 2025

Dealership Rating
Employee Rating

Treat you like family. Excellent experience. Strongly recommend the place to everyone. Sean and Teresa are stellar employees More

by gleesonr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Camara, Tereza Guzman

May 02, 2025

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean and Teresa made you feel like family at Herb Chambers Toyota of Boston! Thank you for the recommendation!

May 01, 2025

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Service was great as usual. My advisor Sean Cho was courteous and professional. Kept me updated with my service details. More

by Redsox51079
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2025

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean provided courteous and professional service during your visit to Herb Chambers Toyota of Boston. Keeping you updated is our priority, and we appreciate your continued trust in us!

April 25, 2025

Dealership Rating
Employee Rating

Excellent and reliable service. Clear and useful explanations. Prompt timely completion, quicker than I expected More

by Myron Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Camara

Apr 28, 2025

Herb Chambers Toyota of Boston responded

Myron, we're delighted to hear you had a great experience with our team at Herb Chambers Toyota of Boston. Thank you for your kind words and support! Safe travels!

April 21, 2025

Dealership Rating
Employee Rating

Sean Cho has been helping me with maintenance on my Camry for a long time now. He's very good at his job and he's very professional. The mechanics at Herb Chambers are pretty good. More

by D from Boston
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

Herb Chambers Toyota of Boston responded

Hi D! Thank you for sharing your experience with Sean and the team at Herb Chambers Toyota of Boston! We're glad to hear that you've been satisfied with our maintenance services. We appreciate your support and look forward to continuing to assist you in the future!

April 20, 2025

Dealership Rating
Employee Rating

Thorough review by mechanic. “Rattling” noise was a clamp that was disconnected. Remived, literally 5 seconds of work. Charged $85 labor. Other labor charges higher than with oth More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 21, 2025

Herb Chambers Toyota of Boston responded

It's concerning to hear about your experience with our labor charges. We strive for transparency and competitive pricing, so if you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

April 19, 2025

Dealership Rating
Employee Rating

Depending on service agents, the good one is good. Not pushy and honest about what work really needed to be done. Fair price. Work with your insurance company in a timely manner. More

by MinCostMaxMiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tereza Guzman

Apr 21, 2025

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience with Herb Chambers Toyota of Boston! We're glad to hear that our team provided honest and efficient service. We appreciate your feedback and look forward to assisting you again in the future!

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