Sean Callahan

He did a very good job of helping me with my maintenance service for my Volvo XC90 . He was very helpful and informative service for my Volvo XC90 . He was very helpful and informative More

by IVYJOY15 Verified Customer Verified Customer

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Giuseppe and the service team were very professional, courteous and very caring. My vehicle was ready on time as promised. My vehicle was cleaned and in frount waiting for me when I arrived. Thank you courteous and very caring. My vehicle was ready on time as promised. My vehicle was cleaned and in frount waiting for me when I arrived. Thank you and have a wonderful and safe holiday season. More

by BOOPBAA1 Verified Customer Verified Customer

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Very good service And clean and reliable delivery and quality service and I will recommend quality service and I will recommend More

by ROBEIROGONZALEZ Verified Customer Verified Customer

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Although the dealer / service was kind, helpful and tried their best to fix my defected Apple Car Play system, i t was not their fault to be unable to repair it after 5-7 times. They are the nicest they can their best to fix my defected Apple Car Play system, i t was not their fault to be unable to repair it after 5-7 times. They are the nicest they can be. Gail More

by GBARNEHAMA Verified Customer Verified Customer

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Very good service, nice communication except for waiting time about 3 hours in duration waiting time otherwise no problem time about 3 hours in duration waiting time otherwise no problem More

by JOSCOHMD Verified Customer Verified Customer

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Service - A Great experience - seamless. ... explained everything and a car wash. They took the time to explain everything needed in detail. ... explained everything and a car wash. They took the time to explain everything needed in detail. More

by RICHARDPMP Verified Customer Verified Customer

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Service center is not focussed on customer satisfaction. They seem inattentive and miss items that should have not been missed like resetting engine diagnostic alerts. I have had to return to service center They seem inattentive and miss items that should have not been missed like resetting engine diagnostic alerts. I have had to return to service center on numerous occasions because service was not completed properly first time. I have told service advisor I was not happy and I have given feedback in survey. Nothing seems to change. And I have never been contacted by management to see why I was unhappy. This is my second vehicle from this dealership. With first vehicle I felt the service department was more focussed on customer satisfaction but has steadily gone downhill. More

by MARCUS_CV Verified Customer Verified Customer

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My experience with Volvo cars of Queens is nothing short of exceptional. The whole experience from valets to Martina at the front deck to Giuseppe my service manager. I couldn’t be in better hands. Very ver of exceptional. The whole experience from valets to Martina at the front deck to Giuseppe my service manager. I couldn’t be in better hands. Very very happy More

by JOHN.KUNAR27 Verified Customer Verified Customer

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I feel really welcomed when I begin my car in for service as well as sales . My being greeted by the valets when I put up in the driveway already makes me feel like I’m being taken care of. Being greeted at as well as sales . My being greeted by the valets when I put up in the driveway already makes me feel like I’m being taken care of. Being greeted at the front desk by Martina and my service manager Giuseppe it all seems to easy . Love the place More

by JOHN.KUNAR27 Verified Customer Verified Customer

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This one of the best service experiences I have had. Derrick, the service manager, made sure that the issue we had was addressed. John Li, our service rep, was polite, took our issues seriously and was Derrick, the service manager, made sure that the issue we had was addressed. John Li, our service rep, was polite, took our issues seriously and was very good with follow up. Even though he is newer to the team, he seems to really understand how the cars operate. And, he personally walked out with us and had us check the car to make sure our problem was resolved before we left the lot. More

by DONNAMARCUS8890 Verified Customer Verified Customer

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