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Sean Bermudez

Overview Reviews (113) Inventory (151)

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Sean Bermudez

Service Advisor

MINI of Ramsey

925 Route 17 South
Ramsey, NJ 07446

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4.9

113 Reviews

Overview Reviews (113) Inventory (151)

Dealership Experience

1 yr, 3 mos

Industry Experience

2 yrs, 5 mos

Languages Spoken

English

4.9

113 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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113 Reviews of Sean Bermudez

October 20, 2026

Dealership Rating

Employee Rating

Sean Bermudez was a big help for us when we needed our scheduled service done. our scheduled service done. More

by corsf

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 20, 2026 -

MINI of Ramsey responded

We appreciate your positive feedback. Thank you for your support of MINI of Ramsey!

October 02, 2026

Dealership Rating

Employee Rating

I have been a loyal mini customer. I'm on my 4th mini. Everyone at the Ramsey dealership is kind and helpful. I'm on my 4th mini. Everyone at the Ramsey dealership is kind and helpful. More

by KATHLEENMORAN14

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sean Bermudez

Oct 05, 2026 -

MINI of Ramsey responded

We appreciate your ongoing support and loyalty, Kathleen! We're happy to hear our team is always helpful. Thank you for choosing MINI of Ramsey, and we look forward to seeing you again down the road!

October 01, 2026

Dealership Rating

Employee Rating

Sean was an outstanding Service Advisor throughout what became a complicated repair on my older MINI. He was consistently friendly, patient, responsive, and communicative, and he always took the time to an became a complicated repair on my older MINI. He was consistently friendly, patient, responsive, and communicative, and he always took the time to answer my questions and keep me updated. Having someone approachable and helpful made a stressful situation so much easier. I genuinely felt that Sean cared and wanted to help get things right. He also went above and beyond to help with the final repair costs and ensure we felt confident before the car was returned to me. I am extremely appreciative of the kindness and professionalism he showed me throughout the entire process. Thank you, Sean! More

by Marlon D

Recommend Dealer

Yes

Oct 02, 2026 -

MINI of Ramsey responded

Marlon, thank you for choosing MINI of Ramsey! We’re glad Sean provided the patience, communication, and support that helped make a complicated repair less stressful. It’s also wonderful to know he went the extra mile to make sure you felt confident throughout the process. We appreciate your kind words and look forward to serving you again in the future. Safe travels!

September 17, 2026

Dealership Rating

Employee Rating

All representatives both sales and maintenance very knowledgeable and personable. Ease of scheduling maintenance visit too. knowledgeable and personable. Ease of scheduling maintenance visit too. More

by jadevivo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Murphy

Sep 18, 2026 -

MINI of Ramsey responded

We're pleased to hear this! Thank you for choosing MINI of Ramsey and for sharing your support. We look forward to seeing you next time!

September 15, 2026

Dealership Rating

Employee Rating

High professional service and absolute care about customer needs. In my case dealership accommodated unexpected situation in my favor and made everything to make my life easier including delivering m customer needs. In my case dealership accommodated unexpected situation in my favor and made everything to make my life easier including delivering my car when it was ready in 2 hours distance. More

by AKHOVAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Mozdziez, Maria Orlando , Daniel Murphy, Jin Yoon

Sep 15, 2026 -

MINI of Ramsey responded

It's fantastic to hear you had a positive experience at MINI of Ramsey! We’re pleased our team made the process smooth and accommodating, especially with the delivery. Safe travels!

September 11, 2026

Dealership Rating

Employee Rating

Delays in obtaining the title. Either original title or the new title. Okay ?? I have not received the title and the shipping is delayed. Either original title or the new title. Okay ?? I have not received the title and the shipping is delayed. More

by EOJI213213

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sean Bermudez

Sep 14, 2026 -

MINI of Ramsey responded

Hello, Thank you for bringing this to my attention. I understand that delays involving title processing and shipping can be frustrating, especially when you're waiting for important ownership documents. I would appreciate the opportunity to learn more about your situation and discuss your concerns directly. Please feel free to reach out to me at (551) 777-5700. Thank you, Abraham Khalifeh General Sales Manager (551) 777-5700

September 02, 2026

Dealership Rating

Employee Rating

Truthful, honest, saved me money by saying I didn't need a particular service - earned my trust a particular service - earned my trust More

by dr.donohuern

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sean Bermudez

Sep 03, 2026 -

MINI of Ramsey responded

Knowing we earned your trust by giving you straightforward advice and helping you avoid a service you didn’t need means a lot to us! We appreciate your confidence in MINI of Ramsey and look forward to continuing to provide honest guidance whenever you visit.

September 01, 2026

Dealership Rating

Employee Rating

Super nice team and great communication throughout. Provided updates on how service was going and explained everything happening. Provided updates on how service was going and explained everything happening. More

by ASEIBERT555

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sean Bermudez

Sep 02, 2026 -

MINI of Ramsey responded

Thank you for sharing your experience with us! It was our pleasure to help you. We hope to see you again at MINI of Ramsey!

September 01, 2026

Dealership Rating

Employee Rating

Sean was excellent to work with and able to accommodate my appointment on short notice my appointment on short notice More

by itsdonvito

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Bermudez

Sep 02, 2026 -

MINI of Ramsey responded

Hearing that Sean was able to accommodate your schedule and provide a positive experience means a lot to our team. We're glad he made the process smooth and convenient. We appreciate your feedback and look forward to seeing you again.

September 01, 2026

Dealership Rating

Employee Rating

Sean was excellent to worn with and able to accommodate my appointment on short notice my appointment on short notice More

by itsdonvito

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sean Bermudez

Sep 02, 2026 -

MINI of Ramsey responded

Thank you for your feedback! We're delighted to hear that Sean was excellent to work with and able to accommodate your appointment on short notice. Providing flexible scheduling and exceptional customer service are priorities for our team, and we're glad Sean helped make your experience a positive one. We appreciate your business and look forward to assisting you again in the future!

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