Sean Bermudez
Sean Bermudez at MINI of Ramsey

Sean Bermudez

Service Advisor

MINI of Ramsey

925 Route 17 South
Ramsey, NJ 07446

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4.7
9 Reviews
4.7

9 Reviews

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9 Reviews of Sean Bermudez

February 10, 2026

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Employee Rating

During this frigid weather my heating stopped working and I was able to get in on a Saturday and Sean ensured that the job could be done and gave me a loaner in the meantime. Grateful and warm now! More

by AMANDACYCLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruby King, Daniel Murphy

Feb 10, 2026

MINI of Ramsey responded

We're thrilled Sean could assist you during the chilly weather and get your heating fixed promptly! Thank you for choosing MINI of Ramsey. Stay warm out there! We're here next time you need us.

February 10, 2026

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I was very impressed this time with the service and quick turn around thank you More

by parazango684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruby King

Feb 11, 2026

MINI of Ramsey responded

We're excited to see that you were impressed with your visit here at MINI of Ramsey! Thank you for taking the time to share this feedback with our team. We're here when you need us next!

February 06, 2026

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Employee Rating

Disappointed. Thought a bolt falling out of my suspension would be covered by a warranty that I paid for. When I had to pay the bill was incorrect. Wrong in my fav More

by lmd6361
Recommend Dealer
No

Other Employees Tagged: Sean Bermudez

Feb 06, 2026

MINI of Ramsey responded

We apologize for the inconvenience and confusion you experienced. We aim to provide a seamless service, and it's concerning to hear about these issues with your warranty coverage and payment process. Let's connect directly so I can better understand what happened and make things right for you. Thank you. Mark Mozdziez Service Manager 551-777-5641

Feb 06, 2026

lmd6361 responded

I'm disappointed. Love the car I purchased. Feel I'm being taking advantage of. Purchased two extended warranties on this Certified pre owned car. Yet this is the second event that is not covered by anything. The associate was very nice, passionate and comforting. Yet let me know that if I took my car out of there I would have to sign a waiver that they were not responsible for what could happen. Its not his fault- apparently this dealership wants to just make money- not new relationships

February 03, 2026

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Good ,just more expensive than all the other brands of cars I ever had Pricey More

by Papaaisenberg
Recommend Dealer
Yes

Other Employees Tagged: Sean Bermudez

Feb 04, 2026

MINI of Ramsey responded

Thank you for taking the time to share this feedback. We're glad that we could provide you with a good experience here at MINI of Ramsey and hope to work with you again in the future. Please reach out if you have any questions for us!

February 02, 2026

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Dan was great. He was able to get my car in earlier than expected. Service was great Car was done on time Thank you More

by GSILLERO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 02, 2026

MINI of Ramsey responded

Thank you for sharing your kind words about Dan and our team! We truly appreciate your business and look forward to serving you again at MINI of Ramsey. Safe travels!

February 01, 2026

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All my experiences with Mini of Ramsey have been excellent. I would recommend Mini of Ramsey More

by scottwillz
Recommend Dealer
Yes

Other Employees Tagged: Sean Bermudez

Feb 02, 2026

MINI of Ramsey responded

Your recommendations of our team are highly appreciated! Thank you, Scott, for taking the time to share this with us. We look forward to continuing to work with you here at MINI of Ramsey! See you next time.

January 30, 2026

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Absolutely A+service. Sean and Dan are a couple of the best service dept. gentlemen I’ve ever dealt with. So much so, I may attempt to kidnap them, and take them out on a More

by RichJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murphy

Jan 30, 2026

MINI of Ramsey responded

Thank you for the glowing review! It's great to know that you received such amazing service with our team. We'll pass along the kind words to Sean and Dan. We appreciate your business and hope to see you again at MINI of Ramsey!

January 28, 2026

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Service folks are great but the salesman who sold me the Mini no longer responds to my texts, emails, or phone messages. But he already got his commission so why bother? More

by GMAC2486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

MINI of Ramsey responded

Thanks for the feedback. I'm glad to hear our service team has been great, but it's disappointing you have had trouble reaching us post-purchase. We care about all our customers even after the sale is complete and I'd like to make sure any concerns you have are addressed in a timely manner. Please reach out me so that I can assist you further. Thank you. Abraham Khalifeh General Sales Manager (551) 777-5700

January 20, 2026

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Employee Rating

Mini of Ramsey has always been a great service place. I’m on my 3rd mini cooper! I just brought it in for a bunch of maintenance things and worked with Sean - he was fabulous. Very responsive, helpful, s More

by MS9464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

MINI of Ramsey responded

We're grateful for your kind words and continued trust in MINI of Ramsey! It's wonderful to hear Sean and our team went above and beyond to assist you. Thank you for taking the time to share this with our team. We hope you enjoy many more miles with your MINI Cooper! Safe travels!

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