During this frigid weather my heating stopped working and
I was able to get in on a Saturday and Sean ensured that the job could be done and gave me a loaner in the meantime. Grateful and warm now!
I was able to get in on a Saturday and Sean ensured that the job could be done and gave me a loaner in the meantime. Grateful and warm now!
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by AMANDACYCLES
Verified Customer
Verified Customer
Service Price Transparency
Feb 10, 2026 -
MINI of Ramsey responded
We're thrilled Sean could assist you during the chilly weather and get your heating fixed promptly! Thank you for choosing MINI of Ramsey. Stay warm out there! We're here next time you need us.
I was very impressed this time with the service and quick
turn around thank you
turn around thank you
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by parazango684
Verified Customer
Verified Customer
Service Price Transparency
Feb 11, 2026 -
MINI of Ramsey responded
We're excited to see that you were impressed with your visit here at MINI of Ramsey! Thank you for taking the time to share this feedback with our team. We're here when you need us next!
Disappointed.
Thought a bolt falling out of my suspension would be covered by a warranty that I paid for. When I had to pay the bill was incorrect. Wrong in my fav
Thought a bolt falling out of my suspension would be covered by a warranty that I paid for. When I had to pay the bill was incorrect. Wrong in my favor drew that to the underclaufied girl at the payment desk. She had no idea what to do. Had to get someone else to figure it out.
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by lmd6361
Verified Customer
Verified Customer
Other Employees Tagged:
Sean Bermudez
Feb 06, 2026 -
MINI of Ramsey responded
We apologize for the inconvenience and confusion you experienced. We aim to provide a seamless service, and it's concerning to hear about these issues with your warranty coverage and payment process. Let's connect directly so I can better understand what happened and make things right for you. Thank you.
Mark Mozdziez
Service Manager
551-777-5641
Feb 06, 2026 -
lmd6361 responded
I'm disappointed. Love the car I purchased. Feel I'm being taking advantage of. Purchased two extended warranties on this Certified pre owned car. Yet this is the second event that is not covered by anything. The associate was very nice, passionate and comforting. Yet let me know that if I took my car out of there I would have to sign a waiver that they were not responsible for what could happen. Its not his fault- apparently this dealership wants to just make money- not new relationships
Good ,just more expensive than all the other brands of
cars I ever had Pricey
cars I ever had Pricey
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by Papaaisenberg
Verified Customer
Verified Customer
Other Employees Tagged:
Sean Bermudez
Feb 04, 2026 -
MINI of Ramsey responded
Thank you for taking the time to share this feedback. We're glad that we could provide you with a good experience here at MINI of Ramsey and hope to work with you again in the future. Please reach out if you have any questions for us!
Dan was great.
He was able to get my car in earlier than expected.
Service was great
Car was done on time
Thank you
He was able to get my car in earlier than expected.
Service was great
Car was done on time
Thank you
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by GSILLERO
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2026 -
MINI of Ramsey responded
Thank you for sharing your kind words about Dan and our team! We truly appreciate your business and look forward to serving you again at MINI of Ramsey. Safe travels!
All my experiences with Mini of Ramsey have been
excellent. I would recommend Mini of Ramsey
excellent. I would recommend Mini of Ramsey
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by scottwillz
Verified Customer
Verified Customer
Other Employees Tagged:
Sean Bermudez
Feb 02, 2026 -
MINI of Ramsey responded
Your recommendations of our team are highly appreciated! Thank you, Scott, for taking the time to share this with us. We look forward to continuing to work with you here at MINI of Ramsey! See you next time.
Absolutely A+service.
Sean and Dan are a couple of the best service dept. gentlemen I’ve ever dealt with. So much so, I may attempt to kidnap them, and take them out on a
Sean and Dan are a couple of the best service dept. gentlemen I’ve ever dealt with. So much so, I may attempt to kidnap them, and take them out on a bar crawl. Dan is in charge. We shall follow.
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by RichJ
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2026 -
MINI of Ramsey responded
Thank you for the glowing review! It's great to know that you received such amazing service with our team. We'll pass along the kind words to Sean and Dan. We appreciate your business and hope to see you again at MINI of Ramsey!
Service folks are great but the salesman who sold me the
Mini no longer responds to my texts, emails, or phone messages. But he already got his commission so why bother?
Mini no longer responds to my texts, emails, or phone messages. But he already got his commission so why bother?
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by GMAC2486
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2026 -
MINI of Ramsey responded
Thanks for the feedback. I'm glad to hear our service team has been great, but it's disappointing you have had trouble reaching us post-purchase. We care about all our customers even after the sale is complete and I'd like to make sure any concerns you have are addressed in a timely manner. Please reach out me so that I can assist you further. Thank you.
Abraham Khalifeh
General Sales Manager
(551) 777-5700
Mini of Ramsey has always been a great service place.
I’m on my 3rd mini cooper! I just brought it in for a bunch of maintenance things and worked with Sean - he was fabulous. Very responsive, helpful, s
I’m on my 3rd mini cooper! I just brought it in for a bunch of maintenance things and worked with Sean - he was fabulous. Very responsive, helpful, smart, and worked with me perfectly on getting things done.
Also, when I picked up my car, I unknowingly and mistakenly dropped the key on the ground and sped off. When I reached my destination, I couldn’t turn the car back on bc I didn’t have the key! I called Mini of Ramsey to see if they could help and not only did they find it, they brought it to me!! Could not be my nicer and accommodating!
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by MS9464
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2026 -
MINI of Ramsey responded
We're grateful for your kind words and continued trust in MINI of Ramsey! It's wonderful to hear Sean and our team went above and beyond to assist you. Thank you for taking the time to share this with our team. We hope you enjoy many more miles with your MINI Cooper! Safe travels!