Seamus Burkert

Truck is still not fixed ,,you guys kept the truck over a month , I was told by your service manager that it would be $5300 to replace my air suspension system , I informed him that I had the factory Chrysle month , I was told by your service manager that it would be $5300 to replace my air suspension system , I informed him that I had the factory Chrysler extended warranty , he informed me it would be taken care of , when I picked it up he told me it was just a $300 repair but when I told him that he had told me the entire air suspension system needed to be replaced he said it was a mistake , I’ve been in touch with Chrysler and Chrysler warranty they assured me that no one from pre scission had contacted them for approval of a repair on my suspension, your service guy informed me he had done me a favor and made a repair that wasn’t covered under the extended warranty for $330 , told him when I was paying $5300 cash for the repair it needed an entire new suspension system and when it was covered under warranty it was just a $300 repair, then proceeded to tell me that that the warranty I paid $5000 for really doesn’t cover a lot of repairs and he could have charged me for the repair but he was doing me a favor and he wasn’t going to charge me for it , I’ve been in my own business for over thirty years, I wouldn’t let your service guy near any of my customers, feel free to contact me anytime More

by timmc64 Verified Customer Verified Customer

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I brought my truck for service to the dealership, I have the factory extended warranty on it and it’s still active , I was told the repair would be $5300 ,I said I have the factory extended warranty, ok we the factory extended warranty on it and it’s still active , I was told the repair would be $5300 ,I said I have the factory extended warranty, ok we will get back to you , then whe they did it turned out to be a $300 repair, I said I was told it needed an entire new air suspension system whe you thought I was paying for it it was $5300 dollars but now the warranty is involved it’s a $300 repair, he blamed his colleague then went on to tell me he did me a big favor because he could have charged me for the $300 repair but out of the goodness of his heart he fixed the truck for free for me , then went on to tell me that the factory warranty I purchased for $5000 was not a great warranty and doesn’t cover a lot of repairs , I’m in contact with Chrysler now filing a complaint, also with consumer affairs and bbb , oh and the truck wasn’t fixed it still has the exact same problem, stay away from precision they are criminals More

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I have always had great service. They are timely, efficient and deliver service as promised They are timely, efficient and deliver service as promised More

by boblefelar Verified Customer Verified Customer

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It was easy to make an appointment to have the leaking oil cooler changed on our 2019 Jeep Cherokee. Brought the Jeep in the day before. They called the next early afternoon to tell me it was done. We pic oil cooler changed on our 2019 Jeep Cherokee. Brought the Jeep in the day before. They called the next early afternoon to tell me it was done. We picked it up that afternoon. Easy!! The best is it was covered by the extended warranty! Everyone was very polite and professional. More

by ekorz Verified Customer Verified Customer

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The service manager and team are extremely attentive and addresses our concerns with good supporting data. addresses our concerns with good supporting data. More

by dammitnanet Verified Customer Verified Customer

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Professional, friendly and fast service. Fairly priced services and honest feedback. I will go back. Fairly priced services and honest feedback. I will go back. More

by jken Verified Customer Verified Customer

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I like it the precision all the time if you’re going there, I’m happy for service my truck there, I’m happy for service my truck More

by bjbroclawik Verified Customer Verified Customer

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Friendly and helpful staff. Brian in the the service department who has been there forever is a great guy and so is everyone that works under him. Brian in the the service department who has been there forever is a great guy and so is everyone that works under him. More

by PRESTAMARC Verified Customer Verified Customer

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I was in for routine service on 1. 20.25 and it was great service! 20.25 and it was great service! More

by korymellon Verified Customer Verified Customer

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Did a great job, they did recall work on my brakes They were Quick and efficient They were Quick and efficient More

by LPOOBEAR50 Verified Customer Verified Customer

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