Scott Thompson

Great service. Friendly staff. Even met the service manager. Really nice facilities. This was our first on on 2024 Mini S convertible. Friendly staff. Even met the service manager. Really nice facilities. This was our first on on 2024 Mini S convertible. More

Report | Print

First time at dealership. Very professional and very good service. Everyone was so friendly I would definitely be back would recommend them to anyone who has a mini Cooper lov Very professional and very good service. Everyone was so friendly I would definitely be back would recommend them to anyone who has a mini Cooper love my mini Cooper.. More

Report | Print

Easy experience to have recall accomplished in least possible inconvenience staff very professional and fully ready to assist me. possible inconvenience staff very professional and fully ready to assist me. More

Report | Print

I felt taken care of! Service was prompt, communication was great. Best experience at a dealership so far. Service was prompt, communication was great. Best experience at a dealership so far. More

Report | Print

This dealership is tops in ever way! The staff are happy people who love their work. They go out of their way to take care of my Mini. The lounge is comfortable with a great espresso The staff are happy people who love their work. They go out of their way to take care of my Mini. The lounge is comfortable with a great espresso machine and snacks. It is great fun to look at all the minis on the show room floor. I have had three leased minis and buying my current one. The hardest part is picking the color! These are really great automobiles. Stop in and have some fun! More

Report | Print

Great service, clear communication, offered specials and prompt. The loaner is a great feature. Thank you prompt. The loaner is a great feature. Thank you More

Report | Print

I was pleased that Scott was flexible getting me in the Wednesday before Thanksgiving. I had a family emergency and needed an oil change and tires check and windshield washers refilled. Andrew helped Wednesday before Thanksgiving. I had a family emergency and needed an oil change and tires check and windshield washers refilled. Andrew helped me with checking in when I arrived. . He provided exemplary customer service not only to me but to others. I could hear his interactions with other customers from where I was seated in the waiting area. I also spoke with Sam regarding a possible trade in or new purchase. He provided me with the information I requested on two minis that were on the lot. Overall I am rating a 5-Star Plus for the follow through and great service this day. I truly felt valued and a part of the Mini of St. Louis family! Thank you! More

Report | Print

Great service. Timely and professional. I am completly pleased with the overall quality and attention. Timely and professional. I am completly pleased with the overall quality and attention. More

Report | Print

Very happy place. Everyone was helpful and pleasant. Work on my Mini started promptly after reviewing the recommended service with Steve Pfeiffer. Work was completed Everyone was helpful and pleasant. Work on my Mini started promptly after reviewing the recommended service with Steve Pfeiffer. Work was completed without incident and my freshly washed Mini was returned ready to go. Additional questions regarding future tire replacement were answered and approximate costs provided. Great dealership. The freshly made Cafe Americanos were delicious. More

Report | Print

Prompt service, friendly and very helpful. Service helped me better understand my Sirius subscription and better ways to interact with that streaming service. Service helped me better understand my Sirius subscription and better ways to interact with that streaming service. More

Report | Print