Scott Teigland

I've never been so close to walking out of a dealership during negotiations. They do not negotiate in good faith so don't expect an exceptional experience. It's the same as any other stereotypical dealersh during negotiations. They do not negotiate in good faith so don't expect an exceptional experience. It's the same as any other stereotypical dealership I've worked with which is not a positive endorsement. They refused to increase the credit on my trade in even though "It's the cleanest one I've ever seen." Carmax instant offer was 10% higher and there was a listing online with one for sale that was 60% over what they were offering so they had a lot of room but refused to move. I did my research on what my trade in was worth. I knew they’d list it on the lot for $30K. But they insisted they’d have to list it for $25K. When it was listed, it was listed for $29K, so I consider that a bold face lie in negotiations. They got the first sale from me only because of the unique truck I was buying. They will not be getting a second sale in the future regardless of what vehicle they have. In regard to my interaction with Scott specifically. I replied to a generic email he sent immediately after the purchase because I didn't get all my paperwork on the USB drive. He did not reply but my salesperson did. Scott replied to my Google review asking to contact him so I emailed him again. He never replied. Both these interactions show he wants to put on a display of caring about the customer, but the actions speak otherwise. They have my money but think twice about giving them yours. My interaction with the finance department was good. They got a good rate and the missing paperwork was an honest mistake. Files probably just didn't copy. The only negative was them still being required to push extended warranties and services. I was negotiating on out the door pricing so this was annoying. More

Report | Print

I highly recommend Boucher GMC, everyone I spoke to or messaged with was very polite and professional. I mainly worked with Chris Baker he was so on top of everything going on with the vehicle I purchased messaged with was very polite and professional. I mainly worked with Chris Baker he was so on top of everything going on with the vehicle I purchased he ensured all went smoothly from beginning to end. In the years I have been buying automobiles I have never had the wonderful experience that I did at Boucher. More

by phoebe's Verified Customer Verified Customer

Report | Print

Great dealership and staff! Made my purchase process very easy and straight forward! Would use again and recommend! Made my purchase process very easy and straight forward! Would use again and recommend! More

by MARC.SCHULTE Verified Customer Verified Customer

Report | Print

I was met at the front desk for my appt. Very positive and friendly approach put me at ease. Mark did an awesome job explaining things about the vehicle before and during my test drive. I wa Very positive and friendly approach put me at ease. Mark did an awesome job explaining things about the vehicle before and during my test drive. I was definitely pleased with the entire experience. More

by TB114 Verified Customer Verified Customer

Report | Print

Horrible experience! My new 2025 truck was outside upon pickup, which I believe was to conceal its condition. Several scratches were discovered when inspected in my gar My new 2025 truck was outside upon pickup, which I believe was to conceal its condition. Several scratches were discovered when inspected in my garage. I had the vehicle looked at by three body shops and all were surprised that a dealer would deliver a new vehicle in that condition. After some back and forth, Boucher had the vehicle repaired but never acknowledged the depth of the issue. An apology would have went a long way. I was also never offered undercoating or paint protection for purchase. More

by Sctkls Verified Customer Verified Customer

Report | Print

Purchased our last three vehicles from Nick. Made it very easy and was pleasant and helpful throughout the entire process. Always available after purchase as well for “dumb” questions. Made it very easy and was pleasant and helpful throughout the entire process. Always available after purchase as well for “dumb” questions. More

Report | Print

Shane was awesome to work with. Stuck with me through out my shopping experience. I found the right truck i wanted at a great price. No games no secret accessories that Kunes tri Stuck with me through out my shopping experience. I found the right truck i wanted at a great price. No games no secret accessories that Kunes tried to spring on me. Kendall was awesome and went to bat for me when I wanted a better rate. Quick easy painless process. What you want in a car buying experience. This is my 23rd new vehicle and I've dealt with some shady dealerships. This isn't one of them. More

Report | Print

The closing on the purchase of the car went smoothly. There was no pressure to purchase additional features. There was no pressure to purchase additional features. More

by DACHATZ Verified Customer Verified Customer

Report | Print

Super helpful and friendly! All my questions were answered and there was not any pressure All my questions were answered and there was not any pressure More

by sarah.highlandridge Verified Customer Verified Customer

Report | Print

Drove four hours to get there they made it quick and easy to get back on the road with the new vehicle. to get back on the road with the new vehicle. More

by DARTONCAN Verified Customer Verified Customer

Report | Print