Scott Sutton

Scott was great! He greeted me by name and provided me with a loaner car which was great because I had several errands to run. My car repair was completed in a time He greeted me by name and provided me with a loaner car which was great because I had several errands to run. My car repair was completed in a timely manner. More

by BEAUTY439 Verified Customer Verified Customer

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I was provided with prompt and excellent service during a routine oil change. I have one very trivial and minor suggestion. It has to do with the waiting area, and in particular, with the complimentary cof routine oil change. I have one very trivial and minor suggestion. It has to do with the waiting area, and in particular, with the complimentary coffee. A low cost and big impact upgrade would be to change the styrofoam coffee cups to paper cups and the coffee stir sticks from plastic to wood stir sticks. These changes would be more in line with the prestige of the BMW brand. More

by jc_sjfd Verified Customer Verified Customer

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Excellent customer service, courtesy, hospitality was excellent, full review of service was appreciated, Promptness, cleaness of facility. excellent, full review of service was appreciated, Promptness, cleaness of facility. More

by Thomas Verified Customer Verified Customer

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Every single time we have dealt with Amanda she gives us horrible costumer service. Someone else had to tell us the status on our vehicle after two hours. He was very apologetic, but Amanda needs a good tal horrible costumer service. Someone else had to tell us the status on our vehicle after two hours. He was very apologetic, but Amanda needs a good talk to or she needs another position. More

by OLIVER.ESPERANZA12 Verified Customer Verified Customer

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Sam was awesome! Thank you for explaining and getting the parts as quickly as you did. Thank you for explaining and getting the parts as quickly as you did. More

by GTJJMTATE Verified Customer Verified Customer

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Scott has always been very professional, honest and thorough. I always appreciate him and his feedback. thorough. I always appreciate him and his feedback. More

by saxena_nish Verified Customer Verified Customer

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Scott Sutton is old school cool - knows about cars, knows how to take care of customers, and knows how to properly, professionally, and politely handle whatever the customer needs - a very solid, friendly, a how to take care of customers, and knows how to properly, professionally, and politely handle whatever the customer needs - a very solid, friendly, and competent guy! More

by MDURKEE21 Verified Customer Verified Customer

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They are my friends and they make me feel special and always take care of me always take care of me More

by amamamejia Verified Customer Verified Customer

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I was loaned a car to run errands, thank you, I had to provide my own gasoline. provide my own gasoline. More

by zamoramimi Verified Customer Verified Customer

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Thank you for the service. While my car was being serviced. I needed a loaner and BMw made that happen for me. When I had questions about the transmission I got answers in form While my car was being serviced. I needed a loaner and BMw made that happen for me. When I had questions about the transmission I got answers in form of a video. Great service More

by Doug Turman Verified Customer Verified Customer

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