

171 Reviews
Write a Review171 Reviews of Scott Sutton
March 13, 2025
Scott was great! He greeted me by name and provided me with a loaner car which was great because I had several errands to run. My car repair was completed in a time He greeted me by name and provided me with a loaner car which was great because I had several errands to run. My car repair was completed in a timely manner. More
March 11, 2025
I was provided with prompt and excellent service during a routine oil change. I have one very trivial and minor suggestion. It has to do with the waiting area, and in particular, with the complimentary cof routine oil change. I have one very trivial and minor suggestion. It has to do with the waiting area, and in particular, with the complimentary coffee. A low cost and big impact upgrade would be to change the styrofoam coffee cups to paper cups and the coffee stir sticks from plastic to wood stir sticks. These changes would be more in line with the prestige of the BMW brand. More
March 10, 2025
Excellent customer service, courtesy, hospitality was excellent, full review of service was appreciated, Promptness, cleaness of facility. excellent, full review of service was appreciated, Promptness, cleaness of facility. More
Other Employees Tagged: Roger Lara
March 09, 2025
Every single time we have dealt with Amanda she gives us horrible costumer service. Someone else had to tell us the status on our vehicle after two hours. He was very apologetic, but Amanda needs a good tal horrible costumer service. Someone else had to tell us the status on our vehicle after two hours. He was very apologetic, but Amanda needs a good talk to or she needs another position. More
Other Employees Tagged: Samantha Cesani
March 08, 2025
Sam was awesome! Thank you for explaining and getting the parts as quickly as you did. Thank you for explaining and getting the parts as quickly as you did. More
Other Employees Tagged: Jesse Clemente, Amanda Dubonis Bartlett, Roger Lara, Samantha Cesani
March 05, 2025
Scott Sutton is old school cool - knows about cars, knows how to take care of customers, and knows how to properly, professionally, and politely handle whatever the customer needs - a very solid, friendly, a how to take care of customers, and knows how to properly, professionally, and politely handle whatever the customer needs - a very solid, friendly, and competent guy! More
March 01, 2025
They are my friends and they make me feel special and always take care of me always take care of me More
Other Employees Tagged: Roger Lara
February 28, 2025
I was loaned a car to run errands, thank you, I had to provide my own gasoline. provide my own gasoline. More
Other Employees Tagged: Jesse Clemente, Amanda Dubonis Bartlett, Roger Lara, Samantha Cesani
February 27, 2025
Thank you for the service. While my car was being serviced. I needed a loaner and BMw made that happen for me. When I had questions about the transmission I got answers in form While my car was being serviced. I needed a loaner and BMw made that happen for me. When I had questions about the transmission I got answers in form of a video. Great service More
Other Employees Tagged: Amanda Dubonis Bartlett