I came in for an oil change and regular maintenance on my
2021 Honda Accord. Greatly appreciate the professionalism, kindness, and patience that Scott Sundlie had in answering my questions and explaining the
2021 Honda Accord. Greatly appreciate the professionalism, kindness, and patience that Scott Sundlie had in answering my questions and explaining the process. He explained there will be a delay on that day, but it turned out that the car finished ahead of expected time. I appreciated that the car was also washed, and Scott also provided detailed feedback on future steps I need to take on my car, explaining everything clearly. Thank you Scott and the rest of the Herb Chambers Honda team in Westborough for all your efforts and service!
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by sten3564
Service Price Transparency
Nov 25, 2024 -
Honda Westborough responded
Thank you for sharing your experience with us at Herb Chambers Honda of Westborough! We're delighted to hear that Scott and the team provided excellent service, keeping you informed every step of the way. We appreciate your kind words and look forward to assisting with any future needs!
Service rep , S.
Sundlie was responsive ,accommodating , and thorough in answering my Honda questions and requests
Sundlie was responsive ,accommodating , and thorough in answering my Honda questions and requests
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by Seniorhonda
Service Price Transparency
Nov 19, 2024 -
Honda Westborough responded
We're glad to hear that Scott provided you with responsive and thorough service at Herb Chambers Honda of Westborough! Thank you for sharing your experience, and we hope to assist you again in the future.
I’ve gone considerably out of my way for the last five
vehicles because this dealership has always been more honest, clear and customer-centric than others much closer to me.
vehicles because this dealership has always been more honest, clear and customer-centric than others much closer to me.
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by Cbosko
Service Price Transparency
Nov 08, 2024 -
Honda Westborough responded
Thank you for your loyalty and kind words about Herb Chambers Honda of Westborough! We're delighted to hear that our commitment to honesty and customer service keeps bringing you back. Safe travels!
Came in for tires and inspection.
The service was very good, as usual, but the care and details were not. I got my car back with the plastic on the seat, dirty paper mat on the floor,
The service was very good, as usual, but the care and details were not. I got my car back with the plastic on the seat, dirty paper mat on the floor, dirt on the entry, grease on the fender, all the seat belts buckled, my rear cargo mat all scrunched up blocking my view out the rear, and old glue around my new inspection sticker. Nothing that affects the actual service, which is great, but these little details have suffered more and more over time.
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by shuston
Service Price Transparency
Nov 04, 2024 -
Honda Westborough responded
Thank you for sharing your feedback with us. While we're glad to hear the service itself was up to par, we apologize for the oversight in attention to detail during your visit at Herb Chambers Honda of Westborough. We'll address these concerns with our team and work on improving this aspect of our service moving forward. We appreciate your continued trust in us!
First time Honda owner, service was excellent.
. Scott made sure my needs are in process!
. Scott made sure my needs are in process!
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by bouellette935
Service Price Transparency
Nov 04, 2024 -
Honda Westborough responded
This is great to hear! Thank you for leaving Scott and Herb Chambers Honda of Westborough five stars!
Good dealership kind people great location word word word
word word word word word word
word word word word word word
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by Joethebuilder82
Service Price Transparency
Oct 11, 2024 -
Honda Westborough responded
Thank you for taking the time to leave us a review, Joe! Our Herb Chambers Honda of Westborough team appreciates your support and looks forward to seeing you again in the future!
As always, I’ve had excellent service at Herb Chambers in
Westborough. Scott was professional, friendly, and helpful!
Westborough. Scott was professional, friendly, and helpful!
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by JR17
Service Price Transparency
Sep 26, 2024 -
Honda Westborough responded
Thank you for sharing your experience! We're delighted to hear Scott provided professional and friendly service at Herb Chambers Honda of Westborough. We appreciate your continued support!
Good service!
Fast and efficient, helpful staff. Scott was present and informative for any questions or concerns!
Fast and efficient, helpful staff. Scott was present and informative for any questions or concerns!
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by cstaples1
Service Price Transparency
Sep 20, 2024 -
Honda Westborough responded
Thank you for sharing your experience working with Scott at Herb Chambers Honda of Westborough! We appreciate your 5 star rating and look forward to seeing you next time!
I worked with Scott in the service department after I
needed a tire replaced. Scott was extremely personable and was able to have my car ready in just a few hours. Thank you Scott!
needed a tire replaced. Scott was extremely personable and was able to have my car ready in just a few hours. Thank you Scott!
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by jaymesriley13
Service Price Transparency
Sep 18, 2024 -
Honda Westborough responded
Jaymes, we're delighted to hear Scott provided you with excellent service at Herb Chambers Honda of Westborough. Thanks for sharing your experience!
Wonderful and honest service.
Herb Chambers is my go-to resource for all of my Honda repairs and vehicle purchases. Highly recommend!
Herb Chambers is my go-to resource for all of my Honda repairs and vehicle purchases. Highly recommend!
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by susan00071
Service Price Transparency
Aug 28, 2024 -
Honda Westborough responded
Susan, thank you for trusting the Herb Chambers Honda of Westborough team with your automotive needs! We appreciate your support and look forward to seeing you next time!