Scott Stanley | Page 6

Job well done, Liz Martinez. Well organized and efficient. Car was ready when promised, and operationally excellent. Staff friendly and supportive. Well organized and efficient. Car was ready when promised, and operationally excellent. Staff friendly and supportive. More

Report | Print

They are straight forward and honest. Didn’t have to go back and forth like other dealers. Didn’t have to go back and forth like other dealers. More

Report | Print

Staff was courteous, helpful and kind. Lydia and Scott made buying the car easy and a happy satisfying experience Lydia and Scott made buying the car easy and a happy satisfying experience More

Report | Print

i would recommend this service center great customer service, quick process, detailed updates Liz was great service, quick process, detailed updates Liz was great More

Report | Print

Very professional and streamlined. Great experience overall. The team was very nice and professional and experienced Great experience overall. The team was very nice and professional and experienced More

Report | Print

Consistent and excellent experience throughout the entire Porsche Woodland Hills team. Myron in Sales, Scott the very customer-focused GM and Jacob and Liz in Services. Looking forward to seeing their new la Porsche Woodland Hills team. Myron in Sales, Scott the very customer-focused GM and Jacob and Liz in Services. Looking forward to seeing their new larger place down the road very soon. More

Report | Print

Porsche Woodland Hills has an excellent service department with very friendly staff and Rey my Service Advisor was amazing. I am very happy with the service I recieved and recommend everyone with a department with very friendly staff and Rey my Service Advisor was amazing. I am very happy with the service I recieved and recommend everyone with a Porsche to give them a try. More

Report | Print

Aron was Amazing! He created a personal connection that we had a great experience. Thank you He created a personal connection that we had a great experience. Thank you More

Report | Print

Myron was fantastic! ! Excellent customer service. Very knowledgeable. He was able to answer all of my questions with great expertise ! Excellent customer service. Very knowledgeable. He was able to answer all of my questions with great expertise More

Report | Print

I 'm getting so turned off to the Porsche experience. Have yet to find a dealer that is honest, forthright, and has any modicum of customer service or integrity. The buy process for a $200K+ luxury goo Have yet to find a dealer that is honest, forthright, and has any modicum of customer service or integrity. The buy process for a $200K+ luxury good should really be pretty easy....identify one you want, research the features, and commit to buy. Starting to think that Porsche North America must condone this behavior. Reached out to them to seek their counsel, but of course, haven't heard back. For the last couple of days, I've been working on trying to buy a car (the third one in two weeks), and I verbally told the sales associate I'll buy it- send me the paperwork. That was Thursday am. Great, all good. Then I got played. "Working on putting a deal together, send us your personal information. Didn't see anything for a couple of hours, so checked back..."uh, yeah, really busy, need to go check the car miles and then complete. Any issues? Nope, we're good". Didn't hear anything the rest of the afternoon (how long does it take to send paperwork??). Called back again. Uh, haven't had a chance- may not get to today, but will tomorrow. Friday, I sensed something's up. Called again, uh, well, the GM had someone that wanted to buy it, but I think we're good. Give me an hour. I emailed and VM'ed the GM and Sales Management of Porsche Woodland Hills, Scott Stanley. No response. Tried calling a couple of times the sales associate, David Lang. No response. Finally got a call on my business phone at 6p Fri from the GM. Classic. First the finger pointing and the hiding behind others- we didn't know- its on the website because....I told them to take it off... C'mon. And this was after one a week ago from the same dealer I had another car selected to buy only to find out that it too unavailable. Had already been transferred out of their inventory. That too was a computer glitch. It's frustrating to see such a good mark like Porsche succomb to this behavior. I really feel like their customers deserve better. More

Report | Print