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Scott Sorbello
Scott Sorbello at Matthews GM Center
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Scott Sorbello

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.9
50 Reviews
4.9

50 Reviews

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50 Reviews of Scott Sorbello

November 09, 2024

Dealership Rating

Matthews service, sales, collision departments are the best. Friendly and professional. Customers are always first. More

by KARIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Gaeta, Jim Breward, Adam Crawford, John Quick, Naidira Ramit, Bill Tabeek, Paul Tierno, Fred Hobarth, Rob Linge, Joe Polakovich, Jim Rodgers, David Reyes, Ashley Salvemini, Nicole Spencer, Frank Vallely, Darby Matthews

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August 30, 2024

Dealership Rating
Employee Rating

Scott was very friendly, efficient, kept me informed of the progress of the work being done. More

by hashifter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tabeek

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Sep 05, 2024

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Scott Sorbello! We appreciate your business!

August 24, 2024

Dealership Rating
Employee Rating

Scott was excellent updating me on what was needed, the progress of the repairs, and reviewing what was done upon completion of the work. The technician did an excellent job ! More

by Lecampbell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Rodgers, David Reyes

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Aug 26, 2024

Matthews GM Center responded

Hi Lecampbell, We’re so glad to hear you had a great experience with Scott! Thank you for your business and the great review!

June 03, 2024

Dealership Rating
Employee Rating

Informed me every step of the way. Courteous, friendly, and considerate of my time. Thank you! More

by heath20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2024

Matthews GM Center responded

Hi, Thank you for choosing Matthews GMC for your recent service visit! We appreciate the 5 Star Review.

May 31, 2024

Dealership Rating
Employee Rating

Scott is friendly, knowledgeable & delivers on time EVERY time. Makes us feel like valued customers and that is why we are on our 4th vehicle purchased there. More

by EUZW99A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2024

Matthews GM Center responded

Hi EUZW99A, We’re so glad to hear you had a great experience with Scott! Thank you for your business and the great review!

May 30, 2024

Dealership Rating
Employee Rating

The service at Matthews GM Center was very good. Scott Sorbello was wonderful to work with. Good listener; very knowlegdable. I appreciated the courtesy ride back to the service center to pick up More

by renny1459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2024

Matthews GM Center responded

Hi renny1459, We’re so glad to hear you had a great experience with Scott! Thank you for your business and the great review!

May 10, 2024

Dealership Rating
Employee Rating

Great customer service, called for tire repair and was in and out within an hour. More

by bkwike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tierno

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May 13, 2024

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your business!

May 06, 2024

Dealership Rating
Employee Rating

Luck running out with left rear tire, another nail punctured the previous. Next will be a new tire. More

by RWIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Matthews GM Center responded

Hi, We are sorry to hear about your tire. Thank you for the 5 Star Review and your business!

April 19, 2024

Dealership Rating
Employee Rating

service was great, Frank and Scott took care of all my concerns. very happy with experience, of purchasing and service. More

by nhoag1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Vallely

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Apr 22, 2024

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Frank & Scott! Thank you for your business and the great review!

April 12, 2024

Dealership Rating
Employee Rating

I would definitely return for any needs I need done. I plan to be back for my next service needed! More

by Juventino247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Naidira Ramit

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Apr 18, 2024

Matthews GM Center responded

Hello, Thank you for the 5 Star Review and your business!

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