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Scott Rupert
Scott Rupert at Clay Cooley Nissan of Richardson

Scott Rupert | Page 9

Service Advisor

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

4.9
201 Reviews
4.9

201 Reviews

Write a Review

201 Reviews of Scott Rupert

June 14, 2025

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Employee Rating

The dealership staff has always been professional and courteous. I'm very pleased. I won't go anywhere else. More

by ml_paras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Joe Adams, Shauna Harris, Micheal Johnson, Robert Schille

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Jun 17, 2025

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words and continued loyalty! We're truly honored to be your go-to dealership, and it means the world to us that you've had such positive experiences with our team. We look forward to serving you for many years to come!

June 13, 2025

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Employee Rating

The courtesy of the staff is outstanding. The price of the oil change was very competitive with others in the market. More

by mcastelblanco15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rubio, Jeremy Johnson, Joe Adams, Leigha (Jeana) Ballard, Shauna Harris, Micheal Johnson, Robert Schille , Marc Grisham

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Jun 14, 2025

Clay Cooley Nissan of Richardson responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2025

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Employee Rating

not applicable - the survey is sufficient for me. It covers all the bases and do not think that anything else needs to be said. More

by gsullivan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Clay Cooley Nissan of Richardson responded

Hello! Thank you for sharing your thoughts! We're glad to hear that the survey met your needs and that it covered all the bases for you. If you have any further questions or need additional support, please don't hesitate to reach out. We appreciate your feedback!

June 09, 2025

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Employee Rating

Courtesy is much better then the Nissan dealership I purchased from. It's clean, the people are friendly and I feel they are doing a great job every time I bring my car in. When I make my next purchas More

by darrendobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Clay Cooley Nissan of Richardson responded

Hello! Thank you for taking the time to share your experience! We’re delighted to hear that you appreciate our clean facility, friendly team, and the great care we provide for your vehicle. Your confidence in us means a lot, and we look forward to serving you again — whether it’s for service or when you're ready to make your next purchase. Thank you for choosing us!

June 04, 2025

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Employee Rating

Professional, Polite reviewed recalls advised time frame to complete. great service and a car wash! Awesome! More

by 867192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2025

Clay Cooley Nissan of Richardson responded

Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2025

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Employee Rating

I always received excellent Service from Courtesy Nissan and staff. Any problem I have they always listen. No matter what team member it may be. More

by fitz33.bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Joe Adams, Shauna Harris, Micheal Johnson, Robert Schille

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Jun 05, 2025

Clay Cooley Nissan of Richardson responded

Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 28, 2025

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Employee Rating

Mr. Scoot help me and support me and everything, he did explain to me all I need, He’s kind attitude made me trust and let my car to be fixed. Thank you Mr. Scoot. More

by miacipres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

Clay Cooley Nissan of Richardson responded

Hi! thank you for taking the time to leave a review for us at Courtesy Nissan. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2025

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Employee Rating

Courtesy Nissan service is always nice & very efficient…this is why I only use them!! More

by cherim1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Schille

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May 27, 2025

Clay Cooley Nissan of Richardson responded

Hi! Thank you so much for your kind words and continued loyalty! We’re glad to hear that you consistently have a positive and efficient experience with our service team. It truly means a lot that you choose Courtesy Nissan. We look forward to serving you for many more visits to come!

May 23, 2025

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Employee Rating

Scott is an excellent advisor. Work explained and done in a timely manner.Will definitely request him when I need service. More

by jeanne19415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 25, 2025

Clay Cooley Nissan of Richardson responded

Hi! we're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 23, 2025

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Employee Rating

It took long just for an oil change. Another customer left before me. Came after me. More

by working247_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 25, 2025

Clay Cooley Nissan of Richardson responded

Thank you for your feedback, and we're sorry to hear that your visit took longer than expected. We understand how valuable your time is, and we apologize for any inconvenience caused. Wait times can vary depending on the services each customer needs, but we’re always working to improve efficiency without compromising quality. We hope to serve you better in the future and appreciate you bringing this to our attention.

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