Scott Rupert

I had a very positive experience at Cortesy Nissan . I took my 2015 Nissan Rogue for a recall. I called and talked to Scott Rupert to schedule the appointment. Scott was very pleasant over the phone. I I took my 2015 Nissan Rogue for a recall. I called and talked to Scott Rupert to schedule the appointment. Scott was very pleasant over the phone. I arrived the same day and I was greated on the service drive by Mr. Manuel Deleon , the service director. Manuel was very cordial and friendly and then introduced me to Scott. Scott was also very pleasant and took my info and explained to me all the details of the recall and the time needed to get it done. Scortt offered me a means of transportation and I thanked him and told him I was OK B/C my son came to pick me up. I left my car overnight. Scottl was updating me on the progress of the repair by means of texting and e-mailing. I came the next day to pick up my car. The recall was done in a timly manner. Scott was there to great me. He explaied the repair. The car was washed and brought up at the service drive. Also Manuel came by and thanked me for the visit. They offered complimentary coffee and water. The service drive was clean and tidy. The service offices and customer waiting area were clean . I walked around the car showroom to look at the new cars . The pace was busy and full of energy. More

by Basil Nacy Verified Customer Verified Customer

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Thanks for everything. Really helped me out. Gave me an oil change rotated my tires and gave me a car wash. Thank you all!! Really helped me out. Gave me an oil change rotated my tires and gave me a car wash. Thank you all!! More

by latashawatts84 Verified Customer Verified Customer

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Very nice and very knowledgeable. Hope Scott helps me on my next visit. Thank you Hope Scott helps me on my next visit. Thank you More

by rmlewis999 Verified Customer Verified Customer

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Scott is the man! He informed me of any issues and even loose timelines. Great guy to be there on an early cold morning. He informed me of any issues and even loose timelines. Great guy to be there on an early cold morning. More

by arholmesjr Verified Customer Verified Customer

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Have used Nissan service department for 18 yrs. Satisfactory service every time since 2008. Great stsff. Satisfactory service every time since 2008. Great stsff. More

by klshebem Verified Customer Verified Customer

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It was really great! I love how easily everything was communicated! I wish shuttle was able to pick me up back, but driver's work day was already ended. I love how easily everything was communicated! I wish shuttle was able to pick me up back, but driver's work day was already ended. More

by masha.gromova.wihfu Verified Customer Verified Customer

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Plan on buying my next Frontier truck from Courtesy this summer. Always have great results! summer. Always have great results! More

by Kent.hancock Verified Customer Verified Customer

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Scott was great! Offered me a free car wash since the machine was down that day I came in Offered me a free car wash since the machine was down that day I came in More

by Nia Verified Customer Verified Customer

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Quick, friendly, kept me posted, explained everything well. Very polite. Highly recommend courtesy Nissan . Thank you well. Very polite. Highly recommend courtesy Nissan . Thank you More

by hodgescolleen1 Verified Customer Verified Customer

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Always good service - Scott is always knowledgeable, helpful and courteous. Getting the car washed is always an extra perk. helpful and courteous. Getting the car washed is always an extra perk. More

by ken.williamson19 Verified Customer Verified Customer

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