Scott Rupert
Scott Rupert at Courtesy Nissan

Scott Rupert

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

4.9
39 Reviews
4.9

39 Reviews

Write a Review

39 Reviews of Scott Rupert

January 30, 2025

Dealership Rating
Employee Rating

I was very puzzled and surprised to hear that my wheel lock and (2) lugs were missing on the passenger's side. I find it puzzling because my vehicle was there earlier and this was not an issue. Furtherm More

by kenncfisher
Recommend Dealer
Yes

January 29, 2025

Dealership Rating
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Appreciate the integrity that Curtesy Nissan stands for and that they’re willing to exceed expectations! More

by hbriggs7106
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Grisham, Christopher Kye

January 29, 2025

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Thank god that my PM this time wasn’t leaking or have my oil pan bolt stripped off as they usually have when people coming here More

by DATPHANSUMMIT
Service Price Transparency
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Recommend Dealer
No

January 27, 2025

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Good - I appreciated the car wash as I had brine on my vehicle. Service was a bit slow but because I had no reservation, and it was Saturday I understood. More

by johnjimison
Service Price Transparency
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Recommend Dealer
Yes
Jan 30, 2025

Courtesy Nissan responded

Johnjimison, we are so pleased you enjoyed your visit to Courtesy Nissan! Until the next time we meet, take care!

January 23, 2025

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Extraordinarios y muy profecinales y muy buen servicio al cliente y muy profecionales y expertis More

by richardlumas75@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Francisco Vera, Teresia Mabry, Derick Pham, Davis Truong, Joe Adams , Luis Cardenas, Nicholas Martinez, Ronald Stewart

Jan 24, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 21, 2025

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he is very thorough and patient. He took his time to expalin all what i need for my vehcile. Great Service and excellent customer service froim Scott. More

by safie
Service Price Transparency
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Recommend Dealer
Yes
Jan 23, 2025

Courtesy Nissan responded

Safie, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

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I had a very positive experience at Cortesy Nissan . I took my 2015 Nissan Rogue for a recall. I called and talked to Scott Rupert to schedule the appointment. Scott was very pleasant over the phone. I More

by Basil Nacy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Courtesy Nissan responded

Basil Nacy, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

January 17, 2025

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Thanks for everything. Really helped me out. Gave me an oil change rotated my tires and gave me a car wash. Thank you all!! More

by latashawatts84
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Vera, Teresia Mabry, Derick Pham, Davis Truong, Joe Adams , Luis Cardenas, Shelton Isaac, Nicholas Martinez, Ronald Stewart

Jan 20, 2025

Courtesy Nissan responded

Hello Latashawatts84, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2025

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Employee Rating

Very nice and very knowledgeable. Hope Scott helps me on my next visit. Thank you More

by rmlewis999
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Courtesy Nissan responded

Hello Rmlewis999, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2025

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Employee Rating

Scott is the man! He informed me of any issues and even loose timelines. Great guy to be there on an early cold morning. More

by arholmesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Courtesy Nissan responded

Arholmesjr, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

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