Scott Risucci
Scott Risucci at Don's Ford
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Scott Risucci

Sales Rep

Don's Ford

5712 Horatio St
Utica, NY 13502

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4.5
27 Reviews

Scott has worked for Don's Ford for 10 years as a Sales Consultant. .

4.5

27 Reviews

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27 Reviews of Scott Risucci

November 03, 2024

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Employee Rating

As far of sales our person great. 1st one not great but repair on car poor part is in a week ago but no loaner car yet at a dealership? This has put me from a positive experience to m More

by JGTHOMAS333
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: James Marino, Andrew Street

Nov 05, 2024

Don's Ford responded

Thank you for sharing your experience with us. It's great to hear that Jim has been helpful, but I'm sorry about the issues you're facing with repairs and communication. I definitely want to turn this around for you and address all concerns promptly. Please reach out so I can assist further. Thank you, Allen Hutchings Assistant General Manager ahutchings@carbonecars.com

November 01, 2024

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John kept me informed all the way and made it easy ! good good good good More

by JOHNSTONSAUTOBODY
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Recommend Dealer
Yes
Nov 04, 2024

Don's Ford responded

We’d like to express our gratitude for your kind review. Thanks, John! We look forward to serving you again at Don's Ford!

October 30, 2024

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Very accommodating and fair with my trades Alan took great care of me when I was purchasing More

by VJ78
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Recommend Dealer
Yes
Oct 31, 2024

Don's Ford responded

That's excellent! We love knowing Alan took great care of you and was able to get you in your new car. Feel free to stop by and visit Don's Ford anytime!

October 24, 2024

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I inquired about a car Thursday night 10/10 and by Saturday 10/12 I was out on the road in my new favorite car. Scott and Patrick work incredibly fast and are about their business, I highly commend th More

by Joe C
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Riolo

Oct 25, 2024

Don's Ford responded

Seamless experiences are our speciality at Don's Ford, and we're thrilled to hear your purchase went well, Joe. Scott and Patrick take pride in providing our guests efficient, personable and professional assistance, and your recommendation will mean a lot to them both. We're here if you need anything else down the road, and we wish you safe and fun travels ahead.

October 21, 2024

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Super friendly and outgoing staff very easy to talk with and are truly there to help you find the right vehicle for you More

by DROBERTSGOLF13
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Recommend Dealer
Yes
Oct 21, 2024

Don's Ford responded

We're delighted to hear that our team at Don's Ford made your vehicle search a pleasant experience! Thank you for the kind words, and we hope you're enjoying your new ride. See you next time!

October 16, 2024

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2023 Subaru Crosstrek and in 2024 didn't cover rotors under warranty. feel they should have been covered along with brake pads More

by BUTCH7265
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Recommend Dealer
Yes
Oct 17, 2024

Don's Ford responded

Hello, I understand your frustration regarding the warranty coverage for rotors and brake pads. We strive to provide comprehensive support, so it's disappointing to hear about this experience. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Billy Melendez Service Manager bmelendez@carbonecars.com

October 08, 2024

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Never have had a bad experience with Don's Ford. From salesman Scott to the service department working with Dave to get maintenance, it has been user friendly and like others have said, would refer More

by MRJOEYK95
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Recommend Dealer
Yes

Other Employees Tagged: James Marino , Dave Swald

Oct 09, 2024

Don's Ford responded

Thanks a million for your review, Joey! We're so glad to hear that Scott and Dave have consistently provided you with great service at Don's Ford. Thank you for your kind words and referrals! If you need anything in the future, feel free to give us a shout.

October 04, 2024

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As always Scott finds exactly what I need and makes everything seem less. I wouldn’t go anywhere else!! More

by BRENDABAKER5
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Recommend Dealer
Yes
Oct 04, 2024

Don's Ford responded

We're happy to hear that Scott consistently meets your needs and makes the process seamless, Brenda. Thank you for choosing Don's Ford, and we look forward to serving you again in the future!

October 03, 2024

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I wouldn’t go anywhere and and to anyone else to buy a car. Truly an amazing experience and place. More

by DRISUCCI8
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Recommend Dealer
Yes
Oct 04, 2024

Don's Ford responded

Thanks a million for leaving us a review and sharing positive feedback. We'd love to serve you again! Feel free to reach out to us at Don's Ford whenever there's a need.

October 03, 2024

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Scott was very helpful in getting me out of my lease into a new vehicle to buy. It is always so nice to do business with someone who cares and is so helpful. More

by TFRANCO23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Don's Ford responded

We're glad to hear that Scott provided such helpful service at Don's Ford! It's great knowing you had a positive experience transitioning from your lease into a new vehicle. Thank you for choosing us and see you next time!

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