Scott Renfro

Exceptionally Wonderful Purchase Experience Scott Graue and the Graue team made it incredibly worth our while to travel from East Peoria to Lincoln to purchase our 2016 Black Colorado. From the Scott Graue and the Graue team made it incredibly worth our while to travel from East Peoria to Lincoln to purchase our 2016 Black Colorado. From the first phone call (prior to going to the dealership) until the minute we drove away, we have never experienced such an easy, pressure-free and welcoming feeling while working with a car sales rep and dealership team. The owner was nice enough to personally thank us for our business. Scott is not a Chrome guy but after seeing our Add-Ons to the Black Colorado, we may have a chrome convert! Thanks to the Graue team and especially for Scott's customer focus! We will definitely recommend the Graue dealership to others! Steve & Becky Emerson More

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Graue was great After shopping many new car dealers Scott Renfro gave me the best information without pressure and and the deal on our new car was the best. Roland After shopping many new car dealers Scott Renfro gave me the best information without pressure and and the deal on our new car was the best. Roland Herbstrith More

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Drove 87 miles, because they are worth it! Outstanding, friendly, attentive service! Gave me the best deal to stay within my budget! They truly want to find the perfect car for you! They wen Outstanding, friendly, attentive service! Gave me the best deal to stay within my budget! They truly want to find the perfect car for you! They went above and beyond my expectations in getting me the car that I wanted. Every car I test drove, they were able to tell me the history - and not from a car fax. It was because the vehicle came from local people. That says a lot about a dealership! I dealt with John Graue and Scott Rentfro, but the other people working there were just as friendly. Would recommend Graue, Inc. to everyone!! More

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not good I know now to shop out of town it was hard to get hold of salesman just put me on back burner I wont go back I know now to shop out of town it was hard to get hold of salesman just put me on back burner I wont go back More

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Another smooth and easy buying experience! The most difficult part was choosing a color...really. Scott and Dave were friendly, pressure-free, and very accommodating. We've gotten several veh The most difficult part was choosing a color...really. Scott and Dave were friendly, pressure-free, and very accommodating. We've gotten several vehicles at Graue's over the years. Even if the vehicle isn't on their lot, they will certainly try to locate exactly what you're looking for. Jeremy's efficiency and knowledge make the paperwork go smoothly. They make the experience fun and hassle-free. More

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LOOKING AND BUYING A TRUCK I WAS ( LOOKING) FOR A CREW CAB TRUCK.SO I SEARCHED THE INTERNET FOR TRUCKS WITHIN A 100 MILE RADIUS.I WAS SOON TO FIND OUT WITH THE EXCEPTION OF GRAU I WAS ( LOOKING) FOR A CREW CAB TRUCK.SO I SEARCHED THE INTERNET FOR TRUCKS WITHIN A 100 MILE RADIUS.I WAS SOON TO FIND OUT WITH THE EXCEPTION OF GRAUE THAT THE SALESMAN AT THE TWO OTHER DEALERS DON'T LIKE TO DEAL WITH PEOPLE WHO ARE JUST LOOKING.EVEN THOUGH I TOLD THE SALESMAN RIGHT UP FRONT THAT I WAS LOOKING AND HAD OTHER DEALERS I WAS GOING TO, SO GIVE ME THEIR BEST DEAL. ONE DEALER IN SPFLD. IL WHO TOLD ME TO COME IN AFTER CONTACTING THEM BY PHONE.WHEN I DID COME IN THE SALESMAN WANTED ME TO TELL HIM THAT I WAS READY TO BUY THAT DAY SO HE WOULDN'T EVEN GIVE ME A QUOTE, SO I LEFT. TO NEVER RETURN.THEN I WENT TO ANOTHER DEALER IN THE SAME CITY AS GRAUE AND HE TRIED TO GET ME SIGN A PAPER BEFORE I LEFT THAT I WAS WILLING TO BUY A TRUCK THEY HAD.WHEN I WOULDN'T SIGN HE TOLD ME TO GO AHEAD AND GOT TO GRAUE AND THEN COME BACK BECAUSE THERE WAS ANOTHER TRUCK AT ONE OF THEIR OTHER DEALERS AND HE WOULD GIVE ME THE BOTTOM LINE PRICE FOR IT AFTER HE CHECKED WITH THEM. SO I DID GO BACK AFTER GOING TO GRAUE, THEN THE SALESMAN AT THE OTHER DEALERSHIP TOLD ME THERE WAS NO ROOM FOR ANY PRICE NEGOTIATION FOR THE OTHER TRUCK ,("THAT WAS WHAT SOLD ME ON GRAUE.) SCOTT THE SALESMAN WAS NOT HIGH PRESSURED AND WAS WILLING TO GIVE ME MORE FOR MY TRADE IN AND EVEN TOOK MY FINAL OFFER.SO YES I DID BUY A TRUCK FORM GRAUE AND WOULD RECOMMEND THEM OVER ALL OTHER DEALERS THAT I VISITED AS A MATTER OF FACT I MOST LIKELY WILL NEVER GO BACK TO EITHER ONE OF THE OTHER TWO. .SCOTT AT GRAUE TREATED ME LIKE I WANTED TO BE TREATED!!!! VERN ROCHESTER IL More

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Great Experience I purchased a used truck and Scott was very helpful through the whole experience. The truck I wanted had not been checked out yet, it had been traded I purchased a used truck and Scott was very helpful through the whole experience. The truck I wanted had not been checked out yet, it had been traded in the night before. They went over it and found a potential problem and fixed it before selling me the truck. Very enjoyable experience. More

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EXCELLENT Dave and Scott went to great lengths to ensure that my new truck purchase was exactly what I wanted. Their personal attention to detail was excellent Dave and Scott went to great lengths to ensure that my new truck purchase was exactly what I wanted. Their personal attention to detail was excellent and I really enjoyed the buying experience. More

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Great Experience! My husband and I had been looking around for vehicles and found a couple at Graue. We decided to go up after work one night and see what they had. H My husband and I had been looking around for vehicles and found a couple at Graue. We decided to go up after work one night and see what they had. He found one that was slightly over our price range, but we went inside to see if we could get assistance. I had purchased my vehicle from Scott Renfro previously and he happened to be inside and immediately recognized me (this impressed me greatly). We started chatting about what my husband was looking for and he immediately went into action looking for vehicles. We didn't have a lot of time that night, but he told us he would see if he could pull together some vehicles (even one we talked about seeing in Peoria, IL that they were going to make arrangements to transport to Lincoln). My husband and Scott talked the next day, and that night we went back to Lincoln and met with Scott again. We drove one vehicle and Scott told us he would see what he could do on the numbers for us. In the meantime, my husband found another vehicle that he wanted to see, and when he mentioned it to Scott, Scott immediately knew what vehicle, where it had come from, and that it was in amazing condition. He asked my husband if he'd like to drive it, and we decided to give it a try. He brought it around for us and it was as amazing as Scott had mentioned. We fell in love with it, and while we were test driving, Scott worked up the financing and numbers for us. By the time we got back, we were approved and the numbers worked for us. We were taken to John Radloff's office to do all the paperwork, and it was a fast and smooth transaction and we got exactly the deal we were looking for. I have never been in and out of a dealership so quickly! I cannot say enough about Scott Renfro, John Radloff, Dave Renfro, and the rest of the Graue staff. What wonderful people and what a great experience! They are so accommodating, patient, and helpful. Oh...and we love our 2005 Chevy Trailblazer! More

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Buying A Car Scott Renfro is a excellent Sales person, very knowledgeable and very friendly. He took care of my husband and myself. I am very satisfied with his se Scott Renfro is a excellent Sales person, very knowledgeable and very friendly. He took care of my husband and myself. I am very satisfied with his service as well as the rest of the crew and staff at Graue. I would and will rrecommend this dealership to my family and friends! I give this place 5 stars!!!!! #Happy&SatisfiedCustomer More

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