Scott Nottingham
Scott Nottingham at Sulphur Springs Chrysler Dodge Jeep RAM

Scott Nottingham

Owner

Sulphur Springs Chrysler Dodge Jeep RAM

1505 Industrial Dr W
Sulphur Springs, TX 75482

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13 Reviews
not yet
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13 Reviews

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13 Reviews of Scott Nottingham

November 27, 2024

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Employee Rating

I love my new jeep. Great buying experience Will refer all my friends to Jeremy! More

by Bolin2525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

Sulphur Springs Chrysler Dodge Jeep RAM responded

We are so glad that you love your new jeep!! Congratulations! Thank you so much for taking the time to leave us a review and referring us to friends!!

November 16, 2024

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Employee Rating

Very professional in the service, and sales. Everyone was caring and made me feeling comfortable. Will recommend them to everyone More

by Cathy Boboescu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

Sulphur Springs Chrysler Dodge Jeep RAM responded

Thank you so much for choosing us and for leaving us such an awesome review! We appreciate the recommendations so much! Please let us know if you need anything and we hope to see you again soon!

September 16, 2023

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Buying a car from Kyle was the absolute best car buying experience I could possibly have had. I will refer all my friends and family to this dealership. They genuinely care about their customers and have a More

by Lukybar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Seely, Shawn Battreall , Kyle Barclay, Mark Holcomb

Sep 18, 2023

Sulphur Springs Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to leave us such an awesome review!! I will pass this along to the team! We appreciate your business and hope to see you again in the future!

June 08, 2022

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I walked into this dealership today with no experience and not a clue what i was doing BUT the gentleman here were very patient, kind, and gave me one heck of a deal. i 100% recommend coming here!! More

by Alexis.Bero
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Avery Gibson

Sep 15, 2022

Sulphur Springs Chrysler Dodge Jeep RAM responded

Thank you very much for your feedback. We really appreciate it!!

January 08, 2022

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Employee Rating

This dealership sold a extended warranty that they didn’t honor. The truck was in the shop for more than a dozen times for the same issue, still under the manufacture warranty. The moment it was under the ex More

by Number 1
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Seely, Ashley Porter, Shawn Battreall , Bob Boynton

Jan 25, 2022

Sulphur Springs Chrysler Dodge Jeep RAM responded

Sir, I am sorry you are unhappy with the way this has turned out, but there is more to this story that needs to be reported. The truck in question was your truck. You were buying a new truck and your son wanted to buy your existing truck. By doing that, however, you would forfeit the tax savings you would receive for trading the truck in. To help you with the taxes, we agreed to do an "in-and-out" where we count the truck as a trade so you receive tax credits, and then sell it right back to the buyer of your choosing (we make no profit on in-and-outs. They are done only as a favor to buyers who want the tax credit but want someone they know to have the vehicle). As you indicated in your review, you were completely aware of the issues that the truck had as your son was buying it. We did in fact sell you a warranty at your request in hopes that the necessary repairs would be covered. The warranty company would not cover pre-existing issues, however. We have processed your refund for the warranty.

Jan 25, 2022

Number 1 responded

So I am the “son” who you are talking about in your response. I am the current owner of the truck. When I purchased the truck, it had no pre-existing issues when I purchased it. I had taken the truck in multiple times before, and the service team was not able to definitively find an issue. It was multiple different issues within weeks of each other and there was no improvement to the truck performance or care after leaving the dealership. Speaking on the part of the warranty, I was offered (I did not request personally) a warranty by Sulphur Springs Dodge. I believe that if it is offered by the dealership then it is up to the dealership to confirm that there are no previous issues before offering a warranty that they later plan on not honoring. It was lazy on Sulphur Springs Dodge’s end for not checking before offering a service. Instead, they later revoked their offer because it was found out to have issues. And these issues can not be proved by Sulphur Springs Dodge due to their lack of investigation and documentation before offering the warranty.

September 23, 2021

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Employee Rating

Purchased 2 vehicles and each time everyone was fantastic! Cole was very helpful and exceeded our expectations! More

by candes_121
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Seely, Ashley Porter, Shawn Battreall , Bob Boynton

August 31, 2021

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Employee Rating

Great dealership good people to work with everybody in every department ready to help with anything you need from bottle water to a new car More

by Txdld
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Seely, Ashley Porter, Shawn Battreall , Bob Boynton

July 16, 2021

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Employee Rating

Do not trust this dealership, the general manager is as dishonest as they come. I bought a 2016 Ford f350 dually from them, all the paperwork was completed. The loan was financed through my own credit u More

by The_holdenz
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shawn Battreall , Bo great guy

Jul 16, 2021

Sulphur Springs Chrysler Dodge Jeep RAM responded

Hey Mike . My name is Shawn . I'm the GSM here at SS Dodge . I wanna first apologize for your headache that you feel you have to endure but also wanted to touch on a few things in your review . When we take a vehicle in on trade it automatically goes on our website . Sometimes those vehicles haven't been through service yet . They are all initially for sale but we also want to make sure that our vehicles are safe for our customers and families to drive . There are a few instances where we agree on numbers and then when it goes through the shop we find that it's has constant issues or is unsafe and we would rather send it the auction then have an angry customer who is upset because they just spent 25k and the vehicle keeps breaking . When you came in on Saturday I was able to retrieve your title to your trade and also have your down payment overnighted to you. I also know that we gladly put fuel in your vehicle for making your trip . We would rather you be upset that we didn't sell it to you then be upset that we sold you something that was unsafe and unreliable for you and your family . That vehicle is currently on the back fence to go to the auction but will remain on the website until it leaves . Please feel free to text or call me personally at 903-919-2538 if you have any other questions that I didn't touch on and we genuinely appreciate the opportunity to try and help .

Jul 17, 2021

The_holdenz responded

The problem is you're still trying to sell it at full price after telling me it was no longer for sale and only going to auction. I have 2 other people who have contacted you since then and were told it is definitely still for sale and they have all the screenshots verifying the same vin number.

April 18, 2021

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Employee Rating

They were very easy to deal with. Sales rep. was super nice and tried everything possible she could do. Thank y’all very much and will be happy to come see y’all again soon thanks More

by Robertlynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Seely, Ashley Porter, Shawn Battreall , Bob Boynton, Jeremy Hampton, Johnene McLarry, Jeremy Price, Duane Stailey, Karen Tittle

June 13, 2020

Dealership Rating
Employee Rating

This was the easiest auto buy I ever did. Everyone was so friendly and helpful. We drove 5 hours to get there and it was well worth the ride. I felt at ease and we are now Ram 1500 owners. I want to thank ou More

by Cmathernejr
Recommend Dealer
Yes

Other Employees Tagged: Brian Seely, Ashley Porter, Shawn Battreall , Bob Boynton, Jeremy Hampton, Johnene McLarry, Jeremy Price, Duane Stailey, Karen Tittle, Moriah 5 stars and George 5 stars

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