Scott Najjar
Scott Najjar at Mercedes-Benz of Grapevine

Scott Najjar

Pre-Owned Sales Experience Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

5.0
78 Reviews
5.0

78 Reviews

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78 Reviews of Scott Najjar

April 15, 2025

Dealership Rating
Employee Rating

The reason I gave it a 4 is I still can’t believe how long it takes to do the paperwork and so much paperwork. There was no prove haggling, no back and forth, but it still took 3 hours. I would think by More

by jmannewitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Lopez

Apr 18, 2025

Mercedes-Benz of Grapevine responded

Thank you for the honest feedback! We’re glad to hear everything else about your experience was great, and we truly appreciate your patience during the paperwork process. We understand how time-consuming it can feel and are always working to streamline and improve wherever possible. Your input helps us do just that—thank you again for choosing us!

January 04, 2025

Dealership Rating
Employee Rating

Everyone I interacted with at the dealership was awesome! Very nice and helpful! Scott is awesome and he will always be my go to! More

by Feliciagolf1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We’re so glad you had such a great experience with our team. We look forward to seeing you again!

November 03, 2024

Dealership Rating
Employee Rating

Worked with Scott yesterday on a pre-owned CPO wagon, It was an excellent experience. Scott and his team made this a simple, efficient, low pressure, respectful transaction. Scott and his team were person More

by MHB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Mercedes-Benz of Grapevine responded

We're so happy to hear about your excellent experience with Scott and our team at Mercedes-Benz of Grapevine. Thank you for taking the time to share your feedback.

April 13, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of visiting Mercedes Benz of Grapevine, and I must say, the experience exceeded my expectations. From the moment I walked in, the staff (Basel and Scott) greeted me warmly with g More

by Raj D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Basel Abbas

January 14, 2024

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Employee Rating

Best Mercedes dealership in DFW because they have because they have Scott Najar. Thank you so much More

by fadhad83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 08, 2023

Dealership Rating
Employee Rating

From our initial visit to browse to the completion of our purchase we were exceptionally satisfied. Both our salesman, Scott and the General Manager Sean were absolutely wonderful. I highly recommend Gra More

by Pete.partain
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sean Hayes

November 07, 2023

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Employee Rating

Excellent service , Scott is an awesome salesman , went above and beyond Paul in finance was great More

by Laairy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul clay

July 19, 2023

Dealership Rating
Employee Rating

Scott was a great sales person. He was very professional and had great product knowledge. I enjoyed working with him More

by Melissa Mceachern
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

October 26, 2021

Dealership Rating
Employee Rating

I thought labor rates were higher than average to buy and install a SAM Module… $1414.55…$722 in labor? Really? More

by Superlyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mitzi Crenshaw

Nov 13, 2021

Mercedes-Benz of Grapevine responded

Hello! We appreciate your comments about the service experience that you had. Unfortunately, we will need more information here in regards to your labor costs. If you could email me, at social@avondale.com, we can share this with our service team for more clarity. Thank you!

Nov 16, 2021

Superlyt responded

$69.95 to test a battery? I replaced the battery with you ($240) and still have to pay a test fee of $69.95? What is a "Battery Fee of $79.95? I replaced a SAM unit. I was told it was a brand new unit. Did I pay $692.55 for a used unit and another $722 for labor? $1414.55 for a used part and labor? Just trying to clearly understand my bill. Thank you

August 14, 2021

Dealership Rating
Employee Rating

Professional in every way. Attentive to every need. No detail left unfinished Friendly and polite More

by gmassad1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Damon Paul Clay

Aug 20, 2021

Mercedes-Benz of Grapevine responded

Thank you! Our Mercedes-Benz of Grapevine dealership always strives to elevate the experience of our clients. We are definitely glaf we could do the same for you. Congrats on your new car!

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