Scott Mills

My salesperson (Neil) was very nice and accommodating. Everything was going smoothly UNTIL I started asking technical questions about the GM certified vehicle program as advertised on their website. It se Everything was going smoothly UNTIL I started asking technical questions about the GM certified vehicle program as advertised on their website. It seems to me as if Neil was told by management to just shut up and put me in the finance office. I really don’t think Neil was part of the nonsense. But unfortunately, the good guys pay for the bad guys.Soon as I got into the finance office I was hit with the fact that I needed to pay an additional $1600 if I wanted the vehicle to be certified through GM. That is a bunch of xx because the vehicle was listed as a GM certified preowned on their website and it was actually listed on the Carfax as well. Obviously, I busted out of the finance office as I was not going to fall for that trap. On my way out of the dealership, (Scott) manager stopped me and gave me a lame explanation that because I had negotiated the price of the vehicle, they could not sell it to me certified. What a bunch of crock! Everybody negotiates the price of a vehicle. They never mentioned that to drop $1500 on their listed sale price they would have to decertify the vehicle and I would have to pay $1600 to get it recertified. Then Scott starts talking nonsense about the fact that all their GM used cars are pre-certified. That’s all a bunch of xx as well. Horrible tactics being used by old dogs in this business at this dealership. Ultimately, I was told that if I paid an additional $400 I would be able to take delivery of the vehicle GM certified. I sucked it up and paid the $400. This review would have been completely positive if they wouldn’t have pulled that stunt on me. Both the manager and the finance guy were in Kahoots to “Scrooge” me out of extra money that day. Crooked old school tactics. I highly recommend not purchasing from this dealership. Guy in finance uses very aggressive old-school sales tactics. I buy a lot of cars, this was the most aggressive finance department I’ve dealt with in about seven years!!!!!! Guy seemed like a cool person, but those tactics are outrageous 🙀😂. Stay away from this dealership at all cost. Not worth the games. If you read this and decide to swim against the current 🤪, good luck! You’ll find out the hard way. I definitely urge older folks to stay away and not fall into this dealerships aggressive and abusive tactics. Just not good! I also purchased some all weather mats in the parts department. Very nice guy, but the dealership charges 3% additional on top of what you’re already getting ripped off for if you use a credit card to pay. Total thieves and xxxxx. This place is a joke. More

by reviewer Verified Customer Verified Customer

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We're past clients of Palm Chevrolet but it was the first time that Maturely took care of us and he was very professional and trying to help us in the best way, and always with a big smile! And also the Mana time that Maturely took care of us and he was very professional and trying to help us in the best way, and always with a big smile! And also the Manager, Mr. Mills is always available for questions and help. More

by MARIADOMIZIOLI Verified Customer Verified Customer

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I had a great experience purchasing my vehicle from Palm Chevrolet. Everyone I dealt with was pleasant and easy to work with. I drove from St. Augustine and it was worth the trip! Chevrolet. Everyone I dealt with was pleasant and easy to work with. I drove from St. Augustine and it was worth the trip! More

by erica.watkins87 Verified Customer Verified Customer

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Palm Chevy is the finest dealership I have ever worked with. Angel Beauchamp is the Corvette specialist, and he really knows his stuff. If you're in the market for a new Corvette don't even think of going with. Angel Beauchamp is the Corvette specialist, and he really knows his stuff. If you're in the market for a new Corvette don't even think of going elsewhere. More

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Great service. Would like to acknowledge Scott Mills for assisting us!! Reached out to Scott because we personally knew him. Bought all our vehicles from Chev deal Would like to acknowledge Scott Mills for assisting us!! Reached out to Scott because we personally knew him. Bought all our vehicles from Chev dealerships but your dealership gave us such personal care. More

by michelleduncan1964 Verified Customer Verified Customer

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Ok this dealership was clean friendly and super helpful I did know what I wanted when I came in but they pulled it right up we drove it and started the process as quick as possible car buying is never the fa did know what I wanted when I came in but they pulled it right up we drove it and started the process as quick as possible car buying is never the fastest but totally worth it great bday present from my husband lol finance went quick and they had candy 🍬 always a plus 😂 from first interaction on the phone till we left in my new suburban it was great i do always feel bad for the other salesman not getting the sale but that’s just me lol great work great vehicle still thrilled! More

by Jessicahurst021417 Verified Customer Verified Customer

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My experience was very professional the guys that took care of me are very professional very courtesy and I appreciate the respect that they show me and the way they took care of my vehicle thank you guys care of me are very professional very courtesy and I appreciate the respect that they show me and the way they took care of my vehicle thank you guys God bless you have a blessed one More

by MOJOCAJON.PEREZ Verified Customer Verified Customer

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Angel was amazing. He guided me to the best option and I was able to walk out with a 2025 equinox ev. Thank you Angel, Scott and Jason. !!!! He guided me to the best option and I was able to walk out with a 2025 equinox ev. Thank you Angel, Scott and Jason. !!!! More

by Franchesca Osorio Verified Customer Verified Customer

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They took the time to answer all my questions and make sure everything was right. sure everything was right. More

by genwiggi Verified Customer Verified Customer

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Palm Chevrolet is a professional ar dealer ship. They are On time, efficient.and they have qualified mechanics.Pleasant experience when dealing with Palm Chevrolet They are On time, efficient.and they have qualified mechanics.Pleasant experience when dealing with Palm Chevrolet More

by CPINT Verified Customer Verified Customer

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