Scott McElveen | Page 3

Our experience at Treasure Coast Lexus was A rated from the time we arrived until we left with our new NX. Scott was very knowledgeable about the Lexus cars, Chad was first class in working with us on the the time we arrived until we left with our new NX. Scott was very knowledgeable about the Lexus cars, Chad was first class in working with us on the purchase and Steve in Financing communicated very clearly to complete the process. Thank you and we will be back! More

by rickblackmore66 Verified Customer Verified Customer

Report | Print

Very friendly staff, clean and modern facility. I would definitely recommend to friends and family in the area. I would definitely recommend to friends and family in the area. More

by kstumpf31 Verified Customer Verified Customer

Report | Print

Kind, polite, attentive service with absolutely no pressure to make a purchase. I told the sales representative exactly the kind of car I was looking to buy. While they did not have any inventory fo pressure to make a purchase. I told the sales representative exactly the kind of car I was looking to buy. While they did not have any inventory for me in October; the moment the exact car I wanted became available, he reached out to me. More

Report | Print

Great, fast service. Would go again for the next car. I got exactly what I wanted. Would go again for the next car. I got exactly what I wanted. More

by kcswanko Verified Customer Verified Customer

Report | Print

I recently purchased my third Lexus, and this is the second vehicle I have acquired from Treasure Coast Lexus. Overall, I enjoyed working with the dealership, and my sales associate, Scott, provided exc second vehicle I have acquired from Treasure Coast Lexus. Overall, I enjoyed working with the dealership, and my sales associate, Scott, provided excellent service. He demonstrated great patience throughout the negotiation process, which I truly appreciated. However, I had a significantly negative interaction with the sales manager, Anthony Barano (approximate spelling). I felt disrespected by his communication style and demeanor. His conduct fell well below the standard of customer service I expect from a Lexus dealership and, frankly, represented an embarrassment to your brand. While I remain a loyal Lexus customer, this experience with Mr. Barano has led me to seriously consider purchasing my next vehicle from a different dealership. I strongly recommend that the dealership provide remedial customer service training for this individual to prevent similar issues in the future. More

Report | Print

Great experience. Love my new GX. Was kept informed weekly of the delivery date. Delivery of my vehicle was such a great experience!! Love my new GX. Was kept informed weekly of the delivery date. Delivery of my vehicle was such a great experience!! More

by ROBINLEEKILGORE Verified Customer Verified Customer

Report | Print

Thank you to the entire team for making my Lexus purchase such a smooth and enjoyable experience. Your professionalism and genuine willingness to help made all the difference. I truly appreciate you purchase such a smooth and enjoyable experience. Your professionalism and genuine willingness to help made all the difference. I truly appreciate your support. More

by lisagrey22 Verified Customer Verified Customer

Report | Print

We never felt pressured. Staff was courteous, patient and professional. We were kept informed on each step prior to receiving our new car. Staff was courteous, patient and professional. We were kept informed on each step prior to receiving our new car. More

Report | Print

We purchased our Lexus yesterday with Scott McElveen at Treasure Coast Lexus. This is our fourth Lexus - the others purchased at different dealerships. This experience with Scott at TCL was by far the bes Treasure Coast Lexus. This is our fourth Lexus - the others purchased at different dealerships. This experience with Scott at TCL was by far the best experience we have had! It was a pleasure from start to finish. Scott was thoughtful, informed, very helpful and easy to work with. It was obvious that he cares about his customers and went the extra mile to make certain we were happy with the process. We will be back when it comes time for our next Lexus - could not be happier with the service. Highly recommend! More

Report | Print

Buying a car at Treasure Coast Lexus was a very impressive experience. Our sales associate, Scott McElveen, was helpful, respectful, patient, and efficient. It was a very busy day, but we were give impressive experience. Our sales associate, Scott McElveen, was helpful, respectful, patient, and efficient. It was a very busy day, but we were given his utmost attention throughout the experience. From beginning to end, the experience was professional and considerate. I was treated like a valuable customer even though I wasn’t buying a top of the line vehicle. I drove off in my new purchase completely satisfied and assured I made the right decision. I would highly recommend looking at Treasure Coast Lexus for your vehicle purchase. More

Report | Print