Scott McElveen | Page 16

They went Above and beyond my expectations, very knowledgeable, great buying experience will come back knowledgeable, great buying experience will come back More

by Yuvania Zamora Verified Customer Verified Customer

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everything was great the process was great the training on tech was great would highly recommend ask for Scott on tech was great would highly recommend ask for Scott More

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Scott the salesman was very professional. Anthony the sales manager was unprofessional. I came in to get a purchase contract to buy my leased vehicle and spent 4 hours there to not leave with Anthony the sales manager was unprofessional. I came in to get a purchase contract to buy my leased vehicle and spent 4 hours there to not leave with the purchase agreement. Anthony gave me some internal paperwork which of course wasn’t good enough for the bank to complete a Bank Draft. Had to call back and suddenly now everyone knows what I needed to purchase the leased vehicle. I was looking for a new Lexus dealership since I live in the area now but I will continue to go to JM Lexus where they don’t try to come from every direction with a sales pitch (here is a leased proposal/wait here is a sale of a new vehicle proposal). I was really hoping to like your dealership but the sales people at JM LEXUS never came at me like sharks and that’s why I have been with them for nearly 30 years. I won’t even mention how I felt that the service department was keeping my vehicle hostage so that the sales pitches could continue. In now way do I put blame on Scott. He’s just doing what he’s been trained to do and he did it very professionally. But when Anthony says to a potential customer “you should have asked” during a conversation that let me know that I could never come back to this dealership for service or a new vehicle. More

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Scott McElveen, David Smith, Carlton Duncan and everyone who helped us made our experience a satisfying one. They did not rush us and helped us with all the questions we had. They took care of everything who helped us made our experience a satisfying one. They did not rush us and helped us with all the questions we had. They took care of everything and they are extremely organized and we feel confident to contact any one of them if we need them. Thank all of you for a satisfying experience, with no pressure or stress. We know we are in good hands when we need your assistance More

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Everyone was extremely professional. Scott, Anthony, Marc and Steve. I had a great time purchasing my vehicle. Scott, Anthony, Marc and Steve. I had a great time purchasing my vehicle. More

by Rueben Hill Verified Customer Verified Customer

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A pleasurable experience. Scott, Anthony, Steve and Marc provided excellent service. Process was smooth. Thank you. Scott, Anthony, Steve and Marc provided excellent service. Process was smooth. Thank you. More

by Rueben Hill Verified Customer Verified Customer

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Scott did a great job. Process was flawless. Marc in technology was excellent. The manager spoke with me a couple times and I appreciated that. Excellent experience all the Process was flawless. Marc in technology was excellent. The manager spoke with me a couple times and I appreciated that. Excellent experience all the way around. More

by Rueben Hill Verified Customer Verified Customer

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It was a pleasure doing business with Scott. I’ve been looking for an NXh luxury trim for several months and the first time I reached out the vehicle was pre-sold. I asked him to keep me in mind I’ve been looking for an NXh luxury trim for several months and the first time I reached out the vehicle was pre-sold. I asked him to keep me in mind if for some reason the vehicle became available and he did just that two weeks later. My son and I took a two hour trip from Orlando and Scott was amazing. He took the time explaining everything to my son, knowing he was a teenager participating in his first vehicle purchase. It was a very smooth process, and my son is happy and so am I. I would definitely recommend Scott to anyone in the market for a Lexus. Top notch service! More

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remarkable. Great personality and outgoing and very funny. Also Fendy and Steve Marck very passionate about teaching me how to use my radio in the car Great personality and outgoing and very funny. Also Fendy and Steve Marck very passionate about teaching me how to use my radio in the car More

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Scott was a pleasure to work with and very knowledgeable. He made the process easy. He made the process easy. More

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