Scott Lackey

They had me in and out quickly and explained all they did to keep my Escape running smoothly. to keep my Escape running smoothly. More

by thageman54 Verified Customer Verified Customer

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Great job. Always helpful and appreciate their assistance. Thank you for your work on my vehicle. Always helpful and appreciate their assistance. Thank you for your work on my vehicle. More

by sbean Verified Customer Verified Customer

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Service was great as always. Truck was finished early and ready to pick up as promised. Truck was finished early and ready to pick up as promised. More

by glasaar Verified Customer Verified Customer

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Got me within a few days of me calling and had my issues fixed and called when it was done fixed and called when it was done More

by jasonam762 Verified Customer Verified Customer

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check in was quick and precise. Our vehicle was service efficiently. It was done on time and returned to use with all settings and seat position as we dropped it off. Great exper Our vehicle was service efficiently. It was done on time and returned to use with all settings and seat position as we dropped it off. Great experience. More

by c.hays Verified Customer Verified Customer

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No review No review No review No review no Review Ddddfddddddd dfghjhgfghb thought hbjkkij hjnjm Review Ddddfddddddd dfghjhgfghb thought hbjkkij hjnjm More

by Diana Verified Customer Verified Customer

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Was great! Done in less than 45 minutes!!Thats checking everything. Oil change and tire rotation also. Done in less than 45 minutes!!Thats checking everything. Oil change and tire rotation also. More

by arnoldbecky79 Verified Customer Verified Customer

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Always have a great experience at Shields. I highly recommend both sales and service departments. I highly recommend both sales and service departments. More

by lmarlow53 Verified Customer Verified Customer

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I was sold a Jeep Gladiator that had a recall on it and they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of t they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of this recall for a universal drive shaft. There was no reimbursement. That good thing about their service was the fact that every time they would screw up on my service, (which happened several times in the past) they would try to make things better. This is what makes me give them 3 stars More

by justicedavidjustice Verified Customer Verified Customer

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Absolutely wonderful people, from the sales, to parts, to service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. This is the only reason I bought a new Ford product, the way the dealership handled the entire process. More

by waspi Verified Customer Verified Customer

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