BORN AND RAISED IN NORTHERN KENTUCKY, NEW HOME OWNER AND NEW TO MARRIAGE. HUGE KENTUCKY BASKETBALL FAN AND LOVE EVERYTHING TO DO WITH AUTOMOBILES.
Read moreDealership Experience
9 yrs, 1 mo
Industry Experience
14 yrs, 4 mos
Specialties & Trainings
CERTIFIED SERVICE CONSULTANT
TRAINED SERVICE TECHNICIAN
15 Reviews
Write a Review15 Reviews of Scott Kirn
April 28, 2018
Friendly excellent service Scott is friendly and knowledgeable and explained everything in a way I could understand. He informed me of specials and deals going on at the time I Scott is friendly and knowledgeable and explained everything in a way I could understand. He informed me of specials and deals going on at the time I was there. He made sure the work was completed correctly and it was finished sooner than the estimated time. The rest of the service department staff was friendly and helpful. When it came time for me to pay they made it as quick and painless as possible. 😊 More
Other Employees Tagged: Andrew Usleaman
January 13, 2018
2008 Kia Optima Service Always a pleasure dealing with Professionals like Scott Kirn and Nat. Years of 2008 Optima Service very much appreciated! Looking forward to a continu Always a pleasure dealing with Professionals like Scott Kirn and Nat. Years of 2008 Optima Service very much appreciated! Looking forward to a continuing relationship with Jake Sweeney Kia!! Thanks Again. More
Other Employees Tagged: Nat
January 13, 2018
First visit This was my first maintenance, a little early because apparently there were issues fro Kia that needed to be resolved. Scott was my contact person an This was my first maintenance, a little early because apparently there were issues fro Kia that needed to be resolved. Scott was my contact person and I was impressed with his professionalism and the fact that he did everything I asked about and the job was completed ahead of the estimated time. I have asked that all email be sent to Dianne@linstruth.net, not once but four different times and yet here I am responding to an email forwarded to me by my husband. Four people have told me it was taken care of. Hopefully it will be now. More
January 12, 2018
We appreciate Scott's professionalism We were extremely pleased with our service. Scott was very professional and friendly. He was very informative and did his best to find us the best sol We were extremely pleased with our service. Scott was very professional and friendly. He was very informative and did his best to find us the best solutions. More
January 07, 2018
Scott Kirn Should be Promoted Excellent experience with Scott Kirn and your service department - Promote Scott! He is personable, easy to talk to, appears to be genuinely intereste Excellent experience with Scott Kirn and your service department - Promote Scott! He is personable, easy to talk to, appears to be genuinely interested in the customer experience, and very knowledgeable concerning the vehicle, the industry, and the service options available. One thing I want to mention though - you all do not have to pester me with repeated e-mails and reminder calls regarding the scheduled appointment. I got it...and after a bit, it is annoying. More
January 06, 2018
Great Service Called to inform me of a recall, got me scheduled right away and all fixed up! Only thing I don't like is getting 5 emails for me to provide this revi Called to inform me of a recall, got me scheduled right away and all fixed up! Only thing I don't like is getting 5 emails for me to provide this review. More
Other Employees Tagged: Jeff Heines
January 06, 2018
Oil Change Professional technicians Always do good work Very friendly staff Never worry they will try to sell me service I don't want Nice clean waiting area Fre Professional technicians Always do good work Very friendly staff Never worry they will try to sell me service I don't want Nice clean waiting area Free coffee and snacks are a nice touch More
January 06, 2018
Service great, sales Ok Service guy today was excellent. Easy to work with. Great with all customers. Felt a little swindled in the buying of the car. Was told it would get n Service guy today was excellent. Easy to work with. Great with all customers. Felt a little swindled in the buying of the car. Was told it would get near the mileage I wanted after it broke in. MPG was my biggest priority. I’ve already put 3k miles on the car. It’s not getting the mileage I wish it would and now I’m stuck with it. Car runs great. The sales guy did a pretty good job figuring out what we needed. Wish I had pressed to try a few other vehicles with better mpg. The service department at Kia was the best I’ve experienced. Not sure it would be enough to make me buy there again. More
Other Employees Tagged: Michael Meyer
January 06, 2018
It was an easy visit Needed routine maintenance. Everything was done great. Found things needing to be fixed. Car repairs are too expensive but everything was done well an Needed routine maintenance. Everything was done great. Found things needing to be fixed. Car repairs are too expensive but everything was done well and in a timely manner. The staff is so helpful. More