Scott King | Page 2

Amazing sales team and sales managers It’s always a pleasure buying from your dealership pleasure buying from your dealership More

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Wow, absolutely worst dealership i have ever been to. Stacy barnett is the rudest person i have ever dealt with. I tried to talk with him over the phone, but he would constantly talk over me and not list Stacy barnett is the rudest person i have ever dealt with. I tried to talk with him over the phone, but he would constantly talk over me and not listen to any of my issues. So now im going to post those issues on here. Bought a brand new 1500 from LHM. On walkthru found a part that was broken from the factory. Scott king came out and told me the technician who put my truck together found the broken part and knew about it but never did anything about it. They could have easily replaced the part before i was there to pickup the truck if they had cared. I asked scott king to replace the broken part from my truck with another on the lot , so i would have a fully functional truck but he refused and promised they would replace the broken part. I had already given them my check so i believed scott when he said the part would get replaced. Even had 3 women from purchasing come out and take pictures of the broken part. Its over a year later and LHM has made no attempts at replacing my part. If it was just this one issue i would be ok, but there are other issues. The technicians working there smoke pot in the parking lot during breaks. I saw them using the same e-pen i use so i know that they are smoking pot. Tried to tell stacy but as i said he had no interest in listening to anything i had to say. Once i took possession of the truck i found that fluids still needed to be topped off. I had one 5 second spray of washer fluid before it ran dry. Coolant, oil levels were all low. Also doubtful my tires were filled with nitrogen as the coldest day all my tires were under inflated even though they charged me $500 for nitrogen filled tires. The battery also died a couple months into ownership. But like i said stacey wouldn't listen to me about any of these issues. Told me he would look into replacing my broken part a year ago,but he never contacted me back. Worth noting i filed numerous complaints with ram corporate to no avail. When i call to check on my ticket im told they dont follow up on customer complaints. Will NEVER do any business with LHM or ram ever again. More

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Kellie was very friendly and was very helpful and I will call her the next time I need to bring the truck in call her the next time I need to bring the truck in More

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