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Scott Kelly
Scott Kelly at Palm Chevrolet
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Scott Kelly

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.6
126 Reviews
4.6

126 Reviews

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126 Reviews of Scott Kelly

November 16, 2024

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Employee Rating

Informative staff and great coffee. Waiting area and bathrooms were clean. It was good to walk around the new vehicles in the showroom. Thanks More

by sassytony14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Jeremy Grey, Mike Gonzalez, Sven Reiter, George Foster

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Nov 19, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff informative and enjoyed the clean waiting area and coffee at Palm Chevrolet. It's great that you had a chance to walk around our showroom and explore our new vehicles. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

November 14, 2024

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Employee Rating

SCOTT KELLY,THE SERVICE WRITER WAS TOP NOTCH, GREAT TO DEAL WITH, EASY AND QUICK GETTING THE VEHICLE IN AND BACK TO US. AND GREAT COMMUNICATION. More

by exeautomo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Palm Chevrolet responded

Thank you for your wonderful review! I appreciate your kind words about Scott and I am thrilled to hear that you had a great experience with our service at Palm Chevrolet. Our team strives to provide excellent communication and quick service, and it's rewarding to know we met your expectations. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 12, 2024

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BAM! Scott is friendly, welcoming, and he clearly knows the business. I'll be back! More

by jack.suess.ocala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Palm Chevrolet responded

Thank you for the wonderful review! We're thrilled to hear that you had a positive experience with Scott at Palm Chevrolet. His dedication to customer service truly makes a difference. We look forward to welcoming you back soon! Best, The Palm Chevrolet Team

November 08, 2024

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Employee Rating

Excellent timely service provided the service department and the advisor were very knowledgeable and repairs were completed in a timely manner More

by MATTHEW.BUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Jeremy Grey, Franchesca Osorio, Daniel Mullener, Scott Niebuhr, Mike Amey

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Nov 11, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department and the knowledge of our advisors at Palm Chevrolet. It's great to hear that your repairs were completed promptly. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 06, 2024

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Scott was a pleasure to work with as always. We wait for Scott to be available each time just for this reason. Quite an asset. More

by THERESA68
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty to Palm Chevrolet and your continued trust in Scott. It's great to hear that he consistently provides you with an outstanding experience. We look forward to your next visit! Best, The Palm Chevrolet Team

November 03, 2024

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Service department is exceptional! Appreciate Scott Kelly taking care of our vehicles. Thank you, Scott More

by SSW
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had an exceptional experience with our service department at Palm Chevrolet. Scott Kelly appreciates your kind words and is dedicated to ensuring your vehicles are well taken care of. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

November 03, 2024

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So thankful to Scott and Jarrod for the hekp getting me scheduled so very quickly. More

by ron_firkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Lindsey

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Nov 05, 2024

Palm Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that Scott and Jarrod were able to assist you promptly. At Palm Chevrolet, we strive to provide excellent service, and it's great to know that we met your expectations. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

November 02, 2024

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Employee Rating

I had a 10:30 appointment to get my Oil Change. It wasn't completed until after 1pm. Two and a half hours ridiculous! You evidently don't value my time. If I hadn't asked 3 times, I probably sti More

by willow20657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 04, 2024

Palm Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the delay during your oil change appointment. Your time is important, and we appreciate your feedback. We strive to provide efficient service at Palm Chevrolet, and we take your feedback seriously. Please feel free to reach out to me directly to discuss this further, as we would like to ensure a better experience for you in the future. Thank you again for your input. Sincerely, Wayne Bogle Parts and Service Director

October 26, 2024

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Employee Rating

Great service from Scott Kelly. He identified a recall on my truck and completed it in the same visit for fuel filter change. More

by DONALD.BOUCHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Drewry

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Oct 29, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Scott provided you with great service and efficiently handled the recall on your truck along with the fuel filter change. At Palm Chevrolet, we strive to exceed our customers' expectations, and it's fantastic to see that reflected in your experience. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 26, 2024

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Employee Rating

Everyone at Palm has been amazing. Thanks to Scott Kelly in the service department and Amy in body shop has taking such good care of my needs. More

by LADYMARCOS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about Scott and Amy. It's great to hear that they provided you with excellent service at Palm Chevrolet. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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