Scott Kelly
Scott Kelly at Palm Chevrolet

Scott Kelly

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.6
254 Reviews
4.6

254 Reviews

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254 Reviews of Scott Kelly

February 12, 2026

Dealership Rating
Employee Rating

The problem is not fixed and clearly no one could have test driven the car since I got the error message at the first stop light I came to after leaving Palm. I thought it might go like this when I was t More

by PATTY.SCHIEFER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 12, 2026

Palm Chevrolet responded

Thank you for sharing your experience, Patty. I understand your concerns about the error message returning so quickly after your visit and the questions surrounding the battery recommendation. At Palm Chevrolet, we recognize how important it is for customers to feel confident that concerns have been thoroughly evaluated and clearly explained. I invite you to reach out to us directly should you wish to continue the conversation. Your experience helps us grow and serve you better. Sincerely, Wayne Bogle Parts and Service Director

February 08, 2026

Dealership Rating
Employee Rating

I had my 15,000 maintenance. As usual, everything went very smoothly. Arrived early and maintenance crew performed their tasks in a timely manner. No major issues found. Next reg More

by basket522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Palm Chevrolet responded

Thank you for your positive feedback! I’m happy to hear that your 15,000-mile maintenance went smoothly and that our team was able to assist you efficiently. I truly appreciate your trust in Palm Chevrolet and we look forward to seeing you again for your next service at 20,000 miles. Safe driving! Sincerely, Wayne Bogle Parts and Service Director

February 04, 2026

Dealership Rating
Employee Rating

Excellent, easy, fast, Helpful, very good communication as my car was being worked on Great service More

by dbossramos
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

Feb 05, 2026

Palm Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that you had an excellent experience with us at Palm Chevrolet. Our team strives to provide fast and helpful service, and it's great to know that the communication during your car's service was appreciated. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

February 02, 2026

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Employee Rating

I have a 2024 100,000 truck with 17 miles and a faulty break sensors and the from breaks had to be replaced and they cut into the rooters when the car told me I had 70% break life on front and back and ha More

by JUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Maynard , Scott Kelly

Feb 03, 2026

Palm Chevrolet responded

Thank you for sharing your experience with us, Justin. I understand your concerns regarding the brake sensors and the repairs on your 2024 truck. While we strive to maintain high standards, I appreciate your feedback and would like to address this matter further. If you’d like to go over your experience in greater detail, feel free to get in touch with us directly at Palm Chevrolet. Your input is appreciated. Sincerely, Wayne Bogle Parts and Service Director

Feb 03, 2026

Palm Chevrolet responded

Thank you for your thoughtful review, Justin! I am glad to hear that our team at Palm Chevrolet was able to work with GM to assist you in resolving the issue with your 2024 truck. I appreciate your patience and am pleased that you received a full refund. If you need anything further or have questions in the future, don’t hesitate to reach out. We look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

Feb 03, 2026

JUSTIN responded

I spoke with Scott (who was very good) and Ali who did apply a small discount and that was it. I reached out to Brandon Maynard who called me back and said they are working on something with GM and he would get back with me. I am hopeful this gets addressed. Thank you for following up.

Feb 03, 2026

JUSTIN responded

The dealer worked with GM and got me a full refund! Things happen and I am really appreciative of Scott and the dealer making it right!

February 01, 2026

Dealership Rating
Employee Rating

Have been servicing my truck for 5 years at Palm. Scott has always been very helpful. Thank you More

by TYOUNGLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2026

Palm Chevrolet responded

Thank you for your kind words! I’m happy to hear that you’ve been servicing your truck with us at Palm Chevrolet for the past five years and that Scott has been able to assist you effectively. We truly appreciate your loyalty and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

January 29, 2026

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Employee Rating

I have never had a bad experience with Palm. The service staff are always accommodating and friendly. More

by ccaiazzo65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2026

Palm Chevrolet responded

Thank you for your kind words! I’m thrilled to hear that you’ve had consistently positive experiences with the service staff at Palm Chevrolet. I pride myself on ensuring a friendly and accommodating experience, and it’s wonderful to know that it shows. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

January 28, 2026

Dealership Rating
Employee Rating

Excellent communication and prompt work. 10-10 customer service. The car turned out great too. More

by coh31990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had an excellent experience with us at Palm Chevrolet. It's great to know that you appreciated our communication and customer service, and I'm glad you're happy with your car. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

January 18, 2026

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Employee Rating

Long wait no feedback hopefully better next time I go for service appointment, not impressed More

by England1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 19, 2026

Palm Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the wait time during your service appointment. At Palm Chevrolet, we strive to provide timely and efficient service, and your input helps us improve. Please feel free to reach out to us directly if you have any concerns for your next visit. We look forward to serving you better next time. Sincerely, Wayne Bogle Parts and Service Director

January 03, 2026

Dealership Rating
Employee Rating

Great communication Pleasant to work with gave me updates on my vehicle and diagnostic Would recommend highly More

by DFLASH75
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

Jan 03, 2026

Palm Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience with us at Palm Chevrolet. We strive for excellent communication and keeping our customers informed about their vehicles. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

December 28, 2025

Dealership Rating
Employee Rating

Scott Kelly always takes good care of me. He is up front and honest. Thank you Scott for what you do. More

by Steamroller0689
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

Dec 29, 2025

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that Scott has consistently provided you with great service at Palm Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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