Scott Hong
Scott Hong at Mercedes-Benz of Arcadia

Scott Hong | Page 2

Sales Consultant

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

4.8
59 Reviews

I've always had a passion for fine automobiles. Mercedes Benz is on the top of my list. It easy to represent the brand you truly believe in. My goal is to provide my clients with a great purchase experience and a thorough delivery. It is very satisfying to see how happy clients are when they take delivery of their new Mercedes-Benz.

4.8

59 Reviews

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Languages Spoken

English English

Mandarin Mandarin

59 Reviews of Scott Hong

October 01, 2024

Dealership Rating
Employee Rating

This dealership tried to rob me. Have and excellent credit score and they sold me a car at 8% interest rate. They asked for a $2,500 cash down payment eventhough I was going to give More

by Joseesparza25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Billy Kwan, Stacey Huynh

Oct 05, 2024

Mercedes-Benz of Arcadia responded

Hi, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

July 17, 2024

Dealership Rating
Employee Rating

Very nice place on all aspects, nice building, nice selection of cars, and nice people. More

by JulioA14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Xu

Jul 18, 2024

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2024

Dealership Rating
Employee Rating

We have been working the Scott many years. He is always great. Very patient and excellent customer services. More

by Michelle L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Kwan

Jun 11, 2024

Mercedes-Benz of Arcadia responded

Hi Michelle, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 14, 2024

Dealership Rating
Employee Rating

Great Customer service by Scott/Stacy @ Mercedes Benz Arcadia. The purchase transaction/financing was a good experience. I would recommend to friends/family. More

by rbianca.smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Huynh

May 15, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 08, 2024

Dealership Rating
Employee Rating

Scott and Stacey were very easy to work with. Straight forward and knowledgeable. Finance manager, not so much. More

by 2551721
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stacey Huynh

May 10, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2024

Dealership Rating
Employee Rating

Had an excellent experience at Mercedes of Arcadia. where I was able to purchase a pristine Porsche Cayenne S which was a trade-in and is a joy to drive. Received exceptional personal service from sales More

by Bfoster2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Huynh , Kevin - Driver

May 07, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 04, 2024

Dealership Rating
Employee Rating

Efficient and friendly service. The sales team tried to accommodate my needs in a way that you can feel they are on your side. More

by aishino05272
Recommend Dealer
Yes

Other Employees Tagged: William Ho , Devon

Feb 06, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit!

January 20, 2024

Dealership Rating
Employee Rating

Really easy to work with and had all paper work ready when I got there. Wish they would have waxed the car during the detail. Had a really good experience. Thank you stacy More

by cspoise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Huynh , Grigory Arouchanov

Jan 21, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 15, 2024

Dealership Rating
Employee Rating

I have good experience when I visit the sales team every time after I got my new eqe , they explained to me in details how to use the car. More

by thomaslimrealtorla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Mercedes-Benz of Arcadia responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 29, 2023

Dealership Rating
Employee Rating

Scott Hong was amazing and we are so happy with the service. Will come back again! More

by stanleywhk
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Huynh

Dec 30, 2023

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

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