Scott Gutknecht

We had an appointment for 2-14-25 regarding a suspected failing alternator and dropped off our Taurus 2-13-25 around 4:00pm. Diagonostic not completed or communicated until 2-15-25 to confirm failing alte failing alternator and dropped off our Taurus 2-13-25 around 4:00pm. Diagonostic not completed or communicated until 2-15-25 to confirm failing alternator. Alternator was not in stock so had to be ordered and car was not ready to pick up until the afternoon on 2-16-25. Bottom line is that car pick up was delayed by one day causing logistic challenges by me. More

by JWELZEL Verified Customer Verified Customer

Report | Print

Needed an appointment after check engine light came on. Issue was fixed in a timely manner. Issue was fixed in a timely manner. More

by CALCOMMINDIANA Verified Customer Verified Customer

Report | Print

The routine oil change was completed but it took much longer than expected. Two of the tires were over 15psi below recommended. longer than expected. Two of the tires were over 15psi below recommended. More

by GREENVALLEY Verified Customer Verified Customer

Report | Print

We were told the cost for the service was 100 and ended up being 175 and the receptionist with the light hair and heavy weight was very rude up being 175 and the receptionist with the light hair and heavy weight was very rude More

by TIBBY0 Verified Customer Verified Customer

Report | Print

This was an unexpected maintenance necessity; problem was fixed quickly without an appointment on a very busy day for Haag. I am very grateful and appreciative of their professionalism and courteous response fixed quickly without an appointment on a very busy day for Haag. I am very grateful and appreciative of their professionalism and courteous response. More

by MICDEN424 Verified Customer Verified Customer

Report | Print

I bought my truck a year ago, and every experience I had there has been great there has been great More

by DENNY.OBERT Verified Customer Verified Customer

Report | Print

Tried to get my husband to spend extra money on things my car did not need during just a routine oil change. Not happy. Won’t be back. car did not need during just a routine oil change. Not happy. Won’t be back. More

by Paigelexusross Verified Customer Verified Customer

Report | Print

Everyone is very polite and attentive to your needs. That VOLUMES in todays " service " arena. Also, don't forget the mechanics behind the scenes, They keep the service writers looking good as well. That VOLUMES in todays " service " arena. Also, don't forget the mechanics behind the scenes, They keep the service writers looking good as well. More

by MIKEANDJENNY521 Verified Customer Verified Customer

Report | Print

The Haag team always takes care of me. I had extended warranty and they went to bat and got my truck taken care of everytime I had extended warranty and they went to bat and got my truck taken care of everytime More

by WSHELTON99 Verified Customer Verified Customer

Report | Print

Very good. Scott handed me 90,000 miles recommended service list which I appreciated very much. Scott handed me 90,000 miles recommended service list which I appreciated very much. More

by BILLHUEBER Verified Customer Verified Customer

Report | Print