Scott Feinstein

We had an appt with a salesperson after I had emailed a spoken with him about the exact car I wanted and the price I was willing to pay. When we arrived, the salesperson was not available, so we were pass spoken with him about the exact car I wanted and the price I was willing to pay. When we arrived, the salesperson was not available, so we were passed to Herb. Herb informed us that the car we wanted was not on the lot and there was no way we could get what we wanted for the price that had been agreed upon. The manager came over and offered a fantastic deal for a car that was on the lot but not in the interior color we wanted, so we ended up leaving. Herb followed up with us, apologizing. He followed up again the next day asking if we had found what we wanted, and I informed him I put a deposit on one in transit. Herb informed me that the car I wanted had been brought to their lot and the Manager said that if we wanted it that day, he would give us that fantastic deal he was offering for the car we didn't want. Herb started the paperwork in advance to decrease our time at the dealership. We financed the minimum to get the discount included in the managers offer. We met with Bintu in finance and she was great. Her manager was able to find a discount for an additional warranty (on the electronic components). Bintu was very pleasant and helpful and our experience with her was wonderful. Our experience with Herb was also wonderful. I am pretty sure the initial salesperson we spoke with was terminated, and I imagine it was due to making promises that more experienced salespeople would never have made. Herb was definitely looking out for us and we LOVE our new car! More

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Great dealership with great people and service! I was very impressed with the staff and love the car! I was very impressed with the staff and love the car! More

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We are very pleased with our dealings with Heritage Hyundai Towson and would recommend them to others that would need a purchase. Hyundai Towson and would recommend them to others that would need a purchase. More

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The dealership went out of their way to make sure we not only got the exact car we wanted at a great price but their team stayed after hours to assure the car was clean and ready to go the same day. We coul only got the exact car we wanted at a great price but their team stayed after hours to assure the car was clean and ready to go the same day. We could not be happier with their team. And they made it fun! More

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This was a phenomenal consumer experience for me and not just a car buying one. Scott, Jackson and Raj were truly team players. I went to look and test drive a Ioniq5N resulting in buying two cars due to th just a car buying one. Scott, Jackson and Raj were truly team players. I went to look and test drive a Ioniq5N resulting in buying two cars due to their professionalism. These guys were fantastic from start to finish. Every question I had was answered immediately. If they were unsure of the answer, they responded in minutes and not hours/days. They were very thorough in all aspects of my car buying experience. I was also searching for a difficult to find Mazda CX50. Scott reached out to one of their Mazda dealerships and found the exact one we were looking for. Again, this is in minutes and not hours/days. He also recommended excellent restaurants according to our budget and the food was fantastic. I cannot recommend Heritage Hyundai enough. I am definitely a repeat and a referring customer. Thank you for a genuine iconic experience. Well done.... More

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Jackie Coco was a super sales agent. I purchased a 2024 Ioniq 5 from him on Monday, 9/30. On Saturday, 9/28, I took a 40 test drive with Jack in the vehicle I wound up purchasing. Jack g I purchased a 2024 Ioniq 5 from him on Monday, 9/30. On Saturday, 9/28, I took a 40 test drive with Jack in the vehicle I wound up purchasing. Jack gave me an excellent walk through of the features of the Ioniq 5 before we left the lot. So, I was enough versed by the time we got on the road that taking a loop through city traffic and on the interstate really showed how the Ioniq was in a wide variety of driving conditions. I was interested in a different color that was supposed to available in a few.weeks and out a deposit on it Sunday. Monday, Jack called let me know the to-be-ordered vehicle had been reserved by someone in another city. He then put together a great deal for me on the vehicle that I'd test driven. It was a little pricier being AWD when I had wanted RWD. But with the extra discount Jack got for me, I got the AWD (which as a second motor and 100 more horsepower - so it's a beast) for pretty much the same price as the RWD. A final note, before I drive in the beautiful ioniq 5 limited Monday evening, Jack had me practice using every feature on the touch screen to manage all of the cars features, well over 30 settings, options, and minor adjustments. He was super patient and excellent teacher - very professional and pleasant and personable too. You can't go wrong buying from Jack. No tricks and very easy and pleasant to work with. More

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I come from Pennsylvania to do business at the Baltimore Heritage Hyundia (about 30 miles as the crow flies). I also happen to occupy the very senior portion of the geriatric demograth. They mad Baltimore Heritage Hyundia (about 30 miles as the crow flies). I also happen to occupy the very senior portion of the geriatric demograth. They made it easy for me with knowledgeable salespeople. I bought a EV, Ioniq 6 (a real leap of faith for a old man) and they made this experience very smooth - even after the sale. Check thm out for yourself! More

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Last week I had the pleasure of leasing my third Hyundai electric vehicle from Stan Gabrovski. I’ve owned five plug-in vehicles over the past ten years, and Stan is far and away the most knowledgeable sales electric vehicle from Stan Gabrovski. I’ve owned five plug-in vehicles over the past ten years, and Stan is far and away the most knowledgeable sales person I’ve worked with. Since I live about an hour from the dealership, all the negotiation was done with Stan, and the General Manager Scott Feinstein, via email. The price we settled on was fair, and although the delivery process took longer than expected, Stan was thorough and went over all the features of the car in great detail. I highly recommend Heritage Hyundai, and especially Stan Gabrovski, if you are in the market for a new vehicle. More

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Dealership has Great service. Our sales person, Greg Lineberry was great. Would buy again from here. Our sales person, Greg Lineberry was great. Would buy again from here. More

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