Scott Douglas | Page 11

Overall everyone was very accommodating and professional. Charlie Fernandez was quick to respond and accommodating. It was a unique transaction which required shipping of two cars. Charlie Fernandez was quick to respond and accommodating. It was a unique transaction which required shipping of two cars. More

by krohn3609 Verified Customer Verified Customer

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Enjoyable, fun, knowledgeable, could not and would change any part of the process! We will continue to shop at Ferman for us and our family! any part of the process! We will continue to shop at Ferman for us and our family! More

by anna_p_schultz Verified Customer Verified Customer

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I bought a new 2020 Mini last week, my 2nd one. I would highly recommend Bob Annis, everything was seamless and a great experience. Top shelf ! highly recommend Bob Annis, everything was seamless and a great experience. Top shelf ! More

by Phcooper Verified Customer Verified Customer

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Matt was an absolute amazing salesman. Very knowledgeable very well put together and very eager to help with our purchase. The finance manager was amazing as well I don’t remember his same but everyone there very well put together and very eager to help with our purchase. The finance manager was amazing as well I don’t remember his same but everyone there was amazing 10/10 would buy from them again. More

by DENNISDMONROE Verified Customer Verified Customer

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Awesome staff, one of the best car buying experiences I’ve ever had. Straight forward sales approach and excellent finance department. highly recommend if buying I’ve ever had. Straight forward sales approach and excellent finance department. highly recommend if buying More

by Spqr_army Verified Customer Verified Customer

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All the people we dealt with were helpful and professional and understood what we were looking to accomplish and took care of our needs and were very helpful professional and understood what we were looking to accomplish and took care of our needs and were very helpful More

by johnw0440 Verified Customer Verified Customer

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So shopping for a "new" used car and decided on a Mini. After a process determined what I wanted and to make a long story short found one within the price I wanted to pay. Only problem was it was 4 hrs awa After a process determined what I wanted and to make a long story short found one within the price I wanted to pay. Only problem was it was 4 hrs away. Spoke with Ryan George and he was great at making me feel comfortable in the buying experience and even helped lined up shipping of the vehicle to me. Actually taking possession of it this afternoon. It was an interesting process doing everything not in person but again, they made everything feel easy and comfortable. My experience with them has left me with nothing but positive comments all the way around. Highly recommend if you are in the market to give them at least a look. More

by Raymond Verified Customer Verified Customer

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This experience has been the most relaxing car buying experience I have ever had. Because I am a small female, I often get overlooked at dealerships and that was not the case here. I am very grateful t experience I have ever had. Because I am a small female, I often get overlooked at dealerships and that was not the case here. I am very grateful to Matt and Scott for making my experience incredibly rewarding. Thank you for seeing me as a customer who happened to be with my husband and not assuming he was the decision maker. More

by lrj1685 Verified Customer Verified Customer

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Very good experience. All aspects of the transaction were professional and thorough. The vehicles being considered were explained in detail by Nicco. The one negative was t All aspects of the transaction were professional and thorough. The vehicles being considered were explained in detail by Nicco. The one negative was the extended delay in processing the financial paperwork, but that was explained and apologized for. Overall a very positive experience. More

by WGONYEA Verified Customer Verified Customer

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My overall experience buying a car was pleasurable. Scott Simpson was pleasant, well informed and proficient. Good experience with Scott Douglas too. Easy purchase customer oriented staff. thank you we lov Simpson was pleasant, well informed and proficient. Good experience with Scott Douglas too. Easy purchase customer oriented staff. thank you we love the car. More

by CPEREZ81 Verified Customer Verified Customer

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