Scott Davis
Scott Davis at Clement Pre-Owned (St. Charles)
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Scott Davis

General Manager

Clement Pre-Owned (St. Charles)

3621 Veterans Memorial Pkwy
St. Charles, MO 63303

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33 Reviews
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33 Reviews

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33 Reviews of Scott Davis

May 15, 2024

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Employee Rating

Bought a car from them after just 3 weeks it need a new alternator and was sold to me with an unfixed recall out on it. They said I had a 300,000 mile power train warranty on it and told me to maintain the More

by Christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Antonich

May 20, 2024

Clement Pre-Owned (St. Charles) responded

Mr. or Mrs. Christian, thank you for the feedback and bringing this situation to our attention. Please accept our apology. Please contact me at my direct extension 636-661-0150 or you can reach me by email if you prefer at service@clementautogroup.com. Jesse K Service Manager

March 13, 2024

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Employee Rating

They advertise a phoney 30yr/300,000 mile warranty that is only valid at their dealership. When asked if it covers local shops because I live 4 hrs away they lied and said it did. They lied about being abl More

by limolance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chelle

Mar 20, 2024

Clement Pre-Owned (St. Charles) responded

Hello limolance and thank you for taking the time to leave us a review. If there was any misunderstanding about how the free warranty that is provided on all new and most pre-owned vehicles I do apologize. It is our goal to be transparent, timely and truthful in every interaction. For clarification, the warranty is free of charge and provides up to a maximum of $5000 of coverage for the internally lubricated parts of the engine and transmission as listed on the contract. All maintenance and repairs must be performed by a Clement repair facility. There are other extended service contracts available for purchase that would provide added coverages and could be utilized at a repair shop of your choice. I am however glad to see that you thought the car was beautiful.

Mar 20, 2024

limolance responded

I would have probably split one of those other contracts with you over the bad communication on Chelle's part. I asked her point blank about if the advertised warranty covered outside shops. Nobody offered to make things right, instead blame was passed on. That doesn't earn my business, it earns my scorn. You missed out on a sale, someone earned my business on a car locally. My wife really preferred your car, but the one we got is easier on our budget, so there's that. She hits things, so I'm all for the cheaper car, to be honest.

June 24, 2023

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Employee Rating

Just got a new ride today and Ryan was very helpful, he cared about my input of what I wanted he went above and beyond my expectations. After maybe an hour and a half we got all my paper work done and ever More

by Mike314renell
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Clement Pre-Owned (St. Charles) responded

Hello Mike, thank you for taking the time to leave us a review. We always strive to provide the best customer service and are happy to hear that goal was met. We greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Pre-Owned (xx. Charles)

May 24, 2023

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Sales person begged me for a 5 star review because it's the only way he gets commision.DONT believe the 5 star reviews! Horrible extended warranty coverage.Make sure the extended warranty is legitimate for More

by Unhappy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Patrick Noble

May 27, 2023

Clement Pre-Owned (St. Charles) responded

Thank you for taking the time to leave us a review. I am sorry to see that your buying experience has been less than excellent. I would love the opportunity to discuss your concerns but do not have any information about who you are in order to reach out. Maybe that is by design but if you would like to provide a way to know who to help, I would be glad to see if there is a way to accomplish that. Best regards, Scott Davis, General Manager. You can reach me directly at 636-946-4222.

September 13, 2022

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Employee Rating

Pat Noble did an amazing job helping my wife and I get into a Ford Explorer. More

by Mat Mathews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Clement Pre-Owned (St. Charles) responded

Hello Mat, thank you for taking the time to leave us a review. We are happy to help and hope you enjoy your vehicle! Sincerely, Your Friends at Clement Pre-Owned (xx. Charles)

March 01, 2022

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The staff there was very friendly and professional and handled my financing in timely manner… More

by Nate
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Alvarez, Patrick Timmerman , Victoria Story

February 23, 2022

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Employee Rating

Went in looking to trade out of a truck, Emily helped me get a much more gas economical car. The process went really smoothly and quickly. And I couldn’t be more happier with my Fiesta. More

by Retamarg619
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Alvarez , Emily Harbin

February 21, 2022

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Employee Rating

Very helpful in the purchase of my new car I honestly will never go any where else they have my business now and for ever Patrick was an awesome salesman he really helped in every part of the process wi More

by Quags86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Timmerman

February 12, 2022

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Employee Rating

Process to get car was easy. a month later they lie say rhey are going to install remote start for me and take the car strand me at work tell me i cant have it back because my husband missed 2 days of work More

by susie0425
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Alvarez, Patrick Timmerman

January 08, 2022

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Employee Rating

It was by chance at closing one day looking for a truck for our son when he comes home after 3 yrs. In Japan when we met Patrick. They were closed and he was heading home but instead we talked briefly as More

by Simon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Timmerman

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