Scott Croteau

My husband and I bought two Civic Touring Sedans recently and we alway buy from Berlin City and we always contact “ our car guy” Scott Croteau. He is respectful, knowledgeable, honest and thorough. My onl and we alway buy from Berlin City and we always contact “ our car guy” Scott Croteau. He is respectful, knowledgeable, honest and thorough. My only concern is with the buying process. I wish it could take less time once you have chosen what you want to buy so there isn’t as much waiting involved. Over all a great dealership!! More

Report | Print

The entire process of buying my car was quick and easy. I was happy to see the dealership taking the proper precautions for COVID. I felt comfortable shopping there. was happy to see the dealership taking the proper precautions for COVID. I felt comfortable shopping there. More

Report | Print

Jamie was wonderful and never made me feel pressured about anything! Thanks for the help guys I appreciate your time and care with car buying! about anything! Thanks for the help guys I appreciate your time and care with car buying! More

Report | Print

Always Excellent Service The service at Berlin Honda is always top-notch - very knowledgeable, courteous, and on time. Would not take my car anywhere else. Thanks Berlin Hond The service at Berlin Honda is always top-notch - very knowledgeable, courteous, and on time. Would not take my car anywhere else. Thanks Berlin Honda. More

Report | Print

Very pleasant experience This was a very pleasant buying experience. Scott Croteau, my sales person, provided me with a lot of information and a no pressure sales approach. This was a very pleasant buying experience. Scott Croteau, my sales person, provided me with a lot of information and a no pressure sales approach. More

Report | Print

2012 Civic Staff were courteous, knowledgeable, and helpful. I was assisted in mere seconds as I walked into the sales office. Throughout the test drive my quest Staff were courteous, knowledgeable, and helpful. I was assisted in mere seconds as I walked into the sales office. Throughout the test drive my questions were addressed seriously and quickly. As we moved through the buying process, staff explained what was expected of me and what my options were. I wasn't able to have all the documents for the sale of my trade-in in hand at the time of sale, but staff had a great attitude, and agreed to work with me over time to iron out the details. All told, I was able to drive away in one day in a new vehicle just like I had hoped. More

Report | Print

I had the extreme pleasure of working with Scott Croteau, an honest and genuine person who I had the pleasure of working with. TraciAnn is a warm and courteous individual who was extremely helpful with fina an honest and genuine person who I had the pleasure of working with. TraciAnn is a warm and courteous individual who was extremely helpful with financing my vehicle. Overall my experience was outstanding! I will be a returning customer for years to come and will do my best to refer my friends/colleagues. More

Report | Print

Scott was very knowledgable about everything about the Honda CRV. He was very patient and understanding. He had the answers to everything we asked. He gave us a great deal and a good deal on our trade. My Honda CRV. He was very patient and understanding. He had the answers to everything we asked. He gave us a great deal and a good deal on our trade. My wife and I were completely satisfied with the entire experience. You can bet I will tell anyone asking about buying a car I would recomed Berlin City Honda and Scott. Thanks R/ Richard Leblanc More

Report | Print

A huge thank you to everyone I have worked with at Berlin City Auto! You all have made this buying experience one of the easiest car transactions I have ever had. I can not tell you how satisfied I Berlin City Auto! You all have made this buying experience one of the easiest car transactions I have ever had. I can not tell you how satisfied I am with my purchase although I have only driven the car a total of 15 miles I absolutely love the vehicle. Brad was 100% correct this car is a cream puff. Again thank you! Keep up the good work, and have a great Thanksgiving! I will highly recommend your company and would buy my next vehicle from Berlin City. More

Report | Print

From the fist moment I waked in I recieved a friendly smile introduction and hand shake from Scott. From there he sat down and went over the options available. I looked at a civic, and then the accord in smile introduction and hand shake from Scott. From there he sat down and went over the options available. I looked at a civic, and then the accord in the show room, as soon as I sat in the accord the civic was out, the accord all the way. I took the accord for a test drive and decided the car was for me. After a week or so I decided to purchase the car, the price was right after the few discounts that were offered. Everyone there was very personable and took an interest in me and the car that I was purchasing, making me feel appriciated and that my business was important. Everyone involved offered there assistance and assured me if I had any questions in the future and if they could help don't hesitate to ask. Thanks, Timothy More

Report | Print