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Scott Crocker
Scott Crocker at Daytona Toyota

Scott Crocker

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.7
768 Reviews

Hi my name is Scott, I started at Daytona Toyota as a porter, was promoted to shuttle driver then to assistant service manager and now to my current position as service manager. I enjoy taking care of your service needs as efficiently with the best value possible. When not at work I enjoy camping, boating and riding my motorcycle. Have a great day!

Dealership Experience

11 yrs, 9 mos

Industry Experience

11 yrs, 9 mos

Specialties & Trainings

PRO ASM

4.7

768 Reviews

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768 Reviews of Scott Crocker

February 10, 2026

Dealership Rating
Employee Rating

Some of salesmen are horrible and pushy! I understand they are doing a job but they don’t listen to you!! Will not buy another car from them!! More

by TITLEQUEEN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Murray

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Feb 10, 2026

Daytona Toyota responded

We’re sorry to hear about your experience and understand how frustrating it is to feel unheard during the sales process. That’s not the impression we want to leave, and your feedback is important to us. We would appreciate the opportunity to address your concerns directly. Please contact Jeff Ruda at 386-291-4923 to discuss this further and work toward a better experience.

Feb 11, 2026

TITLEQUEEN32 responded

Called, left a message and texted Jeff Ruda and no response!!!

January 08, 2026

Dealership Rating
Employee Rating

Great experience each time I’m in for service. Always great customer service during my visits More

by LATRISHASMITH81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson, Angel Otero, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin

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Jan 09, 2026

Daytona Toyota responded

Consistency matters, and it sounds like every visit delivers. Familiar faces and solid service make repeat trips effortless. We’ll keep raising the bar every time you stop by!

December 29, 2025

Dealership Rating
Employee Rating

Great service! Thank you so much, I love my personal service attendants. Thanks again, Angela Hilsenbeck More

by HILSENBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson, Angel Otero, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin

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Dec 29, 2025

Daytona Toyota responded

We appreciate the feedback, Angela! Since we're always aiming high, we'd love to hear your thoughts on how we can make your next visit even better. Contact our team anytime and let us know how we can earn that fifth star!

December 28, 2025

Dealership Rating
Employee Rating

Customer service is excellent all the staff are so polite and accommodating! Love to have my vehicle serviced by them! More

by Satisfied customer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron service manager

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Dec 29, 2025

Daytona Toyota responded

Thanks for the excellent rating! Our service team is dedicated to providing dependable care for your vehicle. If you ever need maintenance or guidance, we are here to help. We look forward to your next visit!

December 20, 2025

Dealership Rating
Employee Rating

Angel is my service advisor, always does an amazing job, super helpful and explains everything perfect! Thanks so much Angel for always providing a great experience!! More

by NIECEY3445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Otero , Ed Hess thank you so very much for always a fantastic job!!! You will be missed so much! Thank you for keeping us all safe with all your hard work and care for all these years!! You are always a true blessing to all!!! Lots of love and appreciation to you

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Dec 22, 2025

Daytona Toyota responded

Angel brings clarity and care to every visit. Clear explanations make all the difference. We’ll be sure she sees this!

December 13, 2025

Dealership Rating
Employee Rating

Daytona Toyota Dealer is the best,The Employees are so Courteous and i mean from Sale,Service and Parts. More

by ECOLOGYF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seymour Small, Kevin Busler, Kiki Ikram Rosell , Karen Shank

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Dec 15, 2025

Daytona Toyota responded

It means a lot to hear that every department left a positive impression! Courtesy across the board is something we take pride in. Thanks for sharing the love!

Dec 15, 2025

ECOLOGYF responded

yes they do.

December 13, 2025

Dealership Rating
Employee Rating

The technicians are very good mechanics. Toyota does excellent work and fixes issues correctly. However I don’t completely trust everything they say. I check everything under my vehicle for More

by scott.dowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 15, 2025

Daytona Toyota responded

Thank you for sharing such thoughtful and detailed feedback. We’re glad to hear that you recognize the skill of our technicians and the quality of the work they complete. We also understand the importance of trust and transparency when it comes to servicing your vehicle. Your comments are taken seriously, and we’d welcome the opportunity to review your experience further and answer any questions you may have. Please feel free to reach out to Aaron Garcia at 386-255-7475 ext. 1702 so he can discuss this with you directly.

November 23, 2025

Dealership Rating
Employee Rating

Daytona Toyota has the best service department that we have ever dealt with so we have decided that when we buy a new vehicle it will be from you guys! More

by Satisfied customer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 24, 2025

Daytona Toyota responded

We cannot think of a better compliment. Thank you so much for this beautiful review! When the time comes, we look forward to welcoming you back for the perfect new ride!

November 16, 2025

Dealership Rating
Employee Rating

Rad always does a great job and all of my concerns are addressed each time. More

by ALANCREWS1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rad

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Nov 17, 2025

Daytona Toyota responded

Rad and the team made every turn along the service process smooth, with each issue tackled like mile markers on a scenic drive. Just how it should be! Thanks for trusting us to keep your ride running perfectly!

November 05, 2025

Dealership Rating
Employee Rating

Courteous employees, prompt and well trained. Would highly recommend them to other folks with a Toyota! More

by dbpbjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson, Angel Otero, Thomas Clark, John Murray

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Nov 06, 2025

Daytona Toyota responded

This is what we strive for every day! Thank you for the glowing review. It is fantastic to hear that our team made such a positive impression! We truly appreciate your trust!

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