159 Reviews of Scott Brooks
November 17, 2024
I originally went to the dealership to change out my summer tires to the winter ones. I was curious as to how much my vehicle was worth since it was a 2018 and I knew the warranties were about to expir summer tires to the winter ones. I was curious as to how much my vehicle was worth since it was a 2018 and I knew the warranties were about to expire. I asked service to get a quote for me and was referred to Jaylon and Ashley. They showed me several cars but none of them had the interior color I wanted. I liked them both right away. I didn’t find out until later that it was Ashley’s first day. You would have never known it since she was very professional. They offered me several options and I went back the next day and to my surprise they had exactly what I wanted. I never felt pressured and the whole experience was great! Ashley was also very kind and took me through the car wash and offered any assistance I needed. I feel she will be a great asset to the dealership in many ways. I also want to thank Scott, Zach, and of course Michael for his help! More
Other Employees Tagged: Jaylon Daniels, Sarah Garvin, Ashley Dewaelsche
November 08, 2024
Great communication. The trade and purchase was handled with honesty and integrity. I would definitely recommend the dealership and individuals. The trade and purchase was handled with honesty and integrity. I would definitely recommend the dealership and individuals. More
Other Employees Tagged: Caleb Bireley
November 07, 2024
Everyone at BMW Fort Wayne was extremely professional. It was an absolute pleasure working with the team. They addressed all my concerns, willing to negotiate on the price, helped to arrange transportatio It was an absolute pleasure working with the team. They addressed all my concerns, willing to negotiate on the price, helped to arrange transportation, even got the vehicle in for an inspection across town. Customer service is a top priority of BMW Fort Wayne. I would highly recommend them and would be happy to conduct future business. More
Other Employees Tagged: Mike Uniejewski, Mike Cramer, Jaylon Daniels, Caleb Bireley, Ashley Dewaelsche
November 03, 2024
I’ve dealt with this team for years, and they have always been the most responsive and reasonable professionals when it comes to buying a car. Thankful to have them available to us. been the most responsive and reasonable professionals when it comes to buying a car. Thankful to have them available to us. More
Other Employees Tagged: Mike Uniejewski
November 02, 2024
Mike did a great job for us. He made the process very easy and was extremely helpful and kind He made the process very easy and was extremely helpful and kind More
Other Employees Tagged: Mike Uniejewski
November 02, 2024
As always a great experience working with Scott and Mike at BMW of Fort Wayne . at BMW of Fort Wayne . More
Other Employees Tagged: Mike Uniejewski
October 18, 2024
My recent purchase of a 2025 BMW M X7 was the third or fourth vehicle I have purchased through Mike Uniejewski. Mike is top-flight....always knowledgeable about all details. Great to do business with Mik fourth vehicle I have purchased through Mike Uniejewski. Mike is top-flight....always knowledgeable about all details. Great to do business with Mike U. More
Other Employees Tagged: Mike Uniejewski, Sarah Garvin , Michael Hodgini, Doug Bontrager
October 08, 2024
We were incredibly happy with every aspect of our car buying experience, and we strongly recommend this dealership. They understand that how you get results matters, and they do things the right way. buying experience, and we strongly recommend this dealership. They understand that how you get results matters, and they do things the right way. We’ve been leasing cars for many years and are knowledgeable about all aspects of the leasing process, leasing terms, etc., so it’s always annoying when dealership try shady practices, like saying they don’t know what the money factor is or making you wait for hours while they keep disappearing to “talk to the finance manager” like he’s the wizard of oz. After spending some time in an Indy BMW dealership and not getting straightforward / transparent answers or what our research showed was current market pricing, I emailed BMW of Fort Wayne with an offer for an iX they had on the lot. Scott Brooks (Sales GM) responded promptly with a good counteroffer that worked for us. Our salesperson Mike sent a nice quality video of the vehicle since we aren’t local (without us even asking… this was a nice touch). They were honest and transparent about everything. They quickly and thoroughly answered our questions so we were comfortable with everything. We made the 2 hour drive to pick up the vehicle, and they had everything ready to go to make it quick and easy. The finance manager was out, but Jaylon took care of that part and did a fantastic job subbing in. The BMW app was down that day, but Michael walked us through key highlights of the car and promised to help us set everything up with the app once it was back up. They even gave our daughter a little gift to make her feel special, too. Well done. 5 stars all around… everything you want in a car buying experience. Thank you for making it painless and dare I say fun!! We’ve already told a few friends about our experience, and we’ll certainly be back. Absolutely worth the 4 hour round trip drive (or more!) for car buying the way it should be! More
Other Employees Tagged: Mike Uniejewski, Jaylon Daniels , Michael Hodgini
September 27, 2024
Great service and wonderful people. We are on our 4th vehicle with BMW of Fort Wayne. We are on our 4th vehicle with BMW of Fort Wayne. More
Other Employees Tagged: Mike Cramer, Jaylon Daniels , ZachWashington, Michael Hodgini
September 13, 2024
Great customer service, Mike was always available for calls and messages. He made sure we were set with the best deal! calls and messages. He made sure we were set with the best deal! More
Other Employees Tagged: Mike Cramer, Jaylon Daniels