I trust the honesty of this service provider He did
exactly what was needed and my car runs beautifully
exactly what was needed and my car runs beautifully
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by j.simone
Verified Customer
Verified Customer
Service Price Transparency
They can work on improving scheduling but everything else
was good. The gentleman that took care of me was professional and very helpful
was good. The gentleman that took care of me was professional and very helpful
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by mrscopeland0909
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2025 -
Liberty Honda responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Friendly staff, fast service.
Service staff kept me informed of where my vehicle was in the service process.
Service staff kept me informed of where my vehicle was in the service process.
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by familygrzy
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2025 -
Liberty Honda responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Easy process for drop off and pick up.
Attentive and thorough. Good experience overall. I’d recommend to others.
Attentive and thorough. Good experience overall. I’d recommend to others.
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by tban
Verified Customer
Verified Customer
Mar 29, 2025 -
Liberty Honda responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!
Extremely fast and detailed service, no waiting, happy to
use their service dept any time
use their service dept any time
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by Jasonkriscenski
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2025 -
Liberty Honda responded
Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!
Alignment issue was not checked.
It was reported by the supervisor that there was an alignment issue. But when I mentioned the alignment was repaired few months ago by the Liberty Ho
It was reported by the supervisor that there was an alignment issue. But when I mentioned the alignment was repaired few months ago by the Liberty Honda, he later in mentioned there was no alignment issue. The vehicle still has vibration when I drive 70 m/h
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by SAUGATA91
Verified Customer
Verified Customer
Other Employees Tagged:
Scott Brewer
Mar 27, 2025 -
Liberty Honda responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Kail and Chole were amazing in communication, I called
with my issue and they helped accordingly.
with my issue and they helped accordingly.
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by zaida006
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2025 -
Liberty Honda responded
Zaida, thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Kail and Chloe were able to help, and we hope to see you again!
Scott was knowledgeable and very courteous.
He went over everything when I picked up my car.
He went over everything when I picked up my car.
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by nancythekluk
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2025 -
Liberty Honda responded
Nancy, Thanks for sharing your thoughts about your experience with Liberty Honda. Scott and our team appreciate your business and hope to see you again soon!
Organized, professional, cordial, great space, accessible
to Hartford,
Knowledgeable, responsive online and by phone, a keeper!
to Hartford,
Knowledgeable, responsive online and by phone, a keeper!
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by TRISH.TORRUELLA8432
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2025 -
Liberty Honda responded
Thank you, Trish, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
They are the best.
They take care of their customers promptly and efficiently. Will continue to use Liberty and Scott n Chloe
They take care of their customers promptly and efficiently. Will continue to use Liberty and Scott n Chloe
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by Eliza
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2025 -
Liberty Honda responded
Hi Eliza:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
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