Scott Bradley | Page 5

Friendly and honest I live in Lubbock and saw the Kia on autotrader. I called and got ahold of Scott. He offered to go out and look the car over for dents or scratches. A I live in Lubbock and saw the Kia on autotrader. I called and got ahold of Scott. He offered to go out and look the car over for dents or scratches. After a couple more emails and calls with Scott and Johnny Ray we agreed I would fly in and check the car over. They offered to pick me up at the airport and when I got there the car was ready to test drive and the paperwork done. Car was as described and I was on the road back to Lubbock. Very smooth transaction More

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Took care of me like family Going through a bankruptcy and needed a car, and thought I had little chance to get a decent vehicle. I was shocked and wrong. Scott Bradley worked ha Going through a bankruptcy and needed a car, and thought I had little chance to get a decent vehicle. I was shocked and wrong. Scott Bradley worked hard and got me a deal on a 2012 Grand Cherokee...no pressure sales and amazing service. Johnny Ray handled the finance and was understanding and fights for the customer with the banks! More

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High-Speed Service! I was just about to payoff my 2007 Ram truck and yes you guessed it; my truck started to give me problems. My best friend recommended Huffines on a We I was just about to payoff my 2007 Ram truck and yes you guessed it; my truck started to give me problems. My best friend recommended Huffines on a Wednesday evening and I drove off the lot in my 2016 Jeep on Saturday afternoon. Johnny Ray & Scott took my experience to a whole nother level. We let the internet and cell phone texting do the work for us. Eventhough I was approved for more than I wanted to take, they never focused or pressured me into anything I didn't need or want. My experience was wonderful and I'm looking forward to my opportunity to recommend Huffines Dodge like my best friend did for me. Thanks guys! More

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Subprime purchase We arranged to purchase a new Dodge RAM 1500 with Johnny Ray. Our credit situation was challenging but Johnny did a fantastic job. I am definitely goi We arranged to purchase a new Dodge RAM 1500 with Johnny Ray. Our credit situation was challenging but Johnny did a fantastic job. I am definitely going to recommend Johnny. More

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Excellent Experience Huffines Jeep Dodge Lewisville Worked with us to find a great PreOwened vehicle to fit our specific needs. Everyone was respectful, professional and Huffines Jeep Dodge Lewisville Worked with us to find a great PreOwened vehicle to fit our specific needs. Everyone was respectful, professional and did not give up until we had the vehicle we needed. Thank You Huffines!! More

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Efficient, helpful, honest people Just purchased my second Huffines vehicle from Huffines Chrysler Lewisville. The staff in their pre-owned department were helpful, courteous, worked a Just purchased my second Huffines vehicle from Huffines Chrysler Lewisville. The staff in their pre-owned department were helpful, courteous, worked around my schedule for the car buying process, and never tried to slip anything in on me or sell me on something they didn't seem to believe in. By far the most comfortable and least stressful car buying experience I've ever had! Only strange thing was that the person who originally contacted my when I expressed interest in one of their cars told me to ask for them on arrival. When I did, they looked at me like I didn't know where I was. I showed the manager the email I received but still got no explanation of what the confusion was, or who I talked to if it wasn't one of their salesmen! Nevertheless they got me with a sales rep right away who was great and helped me with everything I needed. More

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Easiest internet sale ever! So I found the car I wanted on the internet at an excellent price. After emailing to find out more about the car (always with timely responses) I fina So I found the car I wanted on the internet at an excellent price. After emailing to find out more about the car (always with timely responses) I financed through a third party and made arrangements for the four hour drive in several days. They pulled the car off the lot and off the internet in preparation of my arrival. Arrived, test drive and it was even nicer than described. Went to sign the documents, and was done from the time I arrived to test drive to when I left in about 30 minutes! No haggle, no pressure, no surprises - except that it was the easiest purchase of a car from a dealership! They make buying a car what it should be - fun and rewarding. More

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AWESOME EXPERIENCE I was looking to purchase a vehicle from Huffines, however the vehicle I wanted they did not have in the color I wanted. So they offered to look arou I was looking to purchase a vehicle from Huffines, however the vehicle I wanted they did not have in the color I wanted. So they offered to look around and find the color I wanted. But, until my car came in they gave me a car to drive. Well, my daughter and I fell in love with this Chrysler 200S and I called Scott first thing the next morning and asked could I purchase the vehicle I was driving. He said I could and the rest is history. I absolutely love my new car. Thank you Scott Bradley and Johnny Ray you are the best. I will gladly send new business your way. Denise Turner More

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Deceptive Sales Practices I came to this dealership after them being highly recommended by one of their mechanics that I knew from the gym. He said they are very thorough with I came to this dealership after them being highly recommended by one of their mechanics that I knew from the gym. He said they are very thorough with their used cars and if there is something wrong they fix everything on it. Being that they are a large automotive group, I asked if they would get a car from another lot if I wanted it. They vehicle I wanted was at their Plano location, but they told me I didn't qualify for it. Because I was coming out of a BK, they said that only their location had the relationship with the necessary banks to get me approved. So instead they told me I could only be approved on one vehicle. The oldest and highest mileage vehicle they had. It cost more and had more mileage than the other vehicle I wanted. But since I was having to give up my vehicles any day at this point, I really had no choice. I waited about 30 days to see if they would get anything else in and they kept telling me there is nothing that I qualify for but this car. So of course I end up getting it, only to find out that they sold me a vehicle that had been in an accident and NEVER even told me about it. Don't buy from this dealership without thoroughly having it checked out by your PERSONAL mechanic. I wouldn't send my mother to this dealership. The dealership claims that their resolutions are adequate yet I had to involve an attorney and they have felt the need to file and actual lawsuit. So obviously they just continue to lie. As for claims that I waited 2 years to inform them of the issue, I informed them the moment there became an issue and was told by 3 different mechanics and 2 General managers 15 months after having purchased the vehicle that it was in an accident. Not too mention then general managers claims that the vehicle passed their rigorous safety inspections, yet they weren't competent enough to figure out it had been in an accident and the need to disclose this info? That's just simply negligence! Again STAY AWAY from here. You'll regret it!!! More

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Carrying the torch for the same ol' sleazy stereotype I contacted Huffines about a certified pre-owned truck listed on Autotrader. I was told it was gone but there were a few others just like it. (I kno I contacted Huffines about a certified pre-owned truck listed on Autotrader. I was told it was gone but there were a few others just like it. (I know. I know. Why do we fall for this?) Regardless, I spent two hours in metroplex traffic to get to this dealership and test-drove two vehicles on Friday afternoon. That evening I texted my intent to buy one of them…at the “no hassle” asking price no less!! At 8:45am Saturday morning the salesman called to confirm the deal and we set a pick up time. I arranged transportation, EMAILED MY PERSONAL INFORMATION for the transaction and was hitting the road when, at 9:30 am, I received a second call from the salesman. He informed me that "the decision had been made to sell the vehicle to someone else"…because they were already there. He said the truck was already being prepped for me when they showed it! If a dealership is willing to sell you a “SOLD” vehicle that should tell you all you need to know about the value they place on commitment. But I should have known better. The other vehicle I drove had almost 30% more miles on it than advertised!!! It smelled like smoke and the back seat was covered in DOG HAIR!!! The salesman had no explanation but jokingly suggested that someone had taken it on a road-trip. (FYI This truck is STILL deceptively advertised on their site AND on Autotrader as a "certified pre-owned with 10,000 miles!) Wait…it gets better! After getting the shaft on our “deal”, I was told that the truck I had originally called about was miraculously available again!!! The salesman said “I guess that sale fell through or something.” Imagine that. The problem is that I had seen that very truck on their lot the day before and...IT HAD DEALER PLATES ON IT!!! Of course I took note because it was supposedly "gone". It is also STILL advertised as certified. No telling how many miles the dealer has put on it. The best part was that they said they would let me know if the sale fell through. You know, the sale of "MY" truck to someone else. LOL! No thank you Huffines. It is a shame that yet another used car dealer chooses to reinforce the stereotype. More

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