Schell Tingley

RPM’s surge when taking off ramp and applying brake Transmission is not shifting starting from stop unless you put the accelerator to the floor, then it shifts hard through 1/2 the gears Bu brake Transmission is not shifting starting from stop unless you put the accelerator to the floor, then it shifts hard through 1/2 the gears Burning smell inside car from transmission shifting Transmission shifts hard from P to R Transmission hunts for gears, skips from 2 to 5, down shifting doesn’t shift down enough to keep speed. Collision warning on dash comes on without vehicles in front Stereo intermittently not working, sound cuts off, screen jumps Steering is unpredictable with the Intelligent 4WD, steering through Reno spaghetti bowl 4WD to RWD the car oversteers Drivers seat does not stay in last position, have to keep repositioning Body Control Module keeps clicking in and away from car Auto Hold System Fault Cross traffic alert rear with no traffic there This dealership has the worst decision makers I’ve seen, Kamala Harris could run a better dealership. I was sold a lemon and am out $35,000. When I went in to have them buy back my vehicle the ‘bosses’ giggled like teenage girls at a Tay Tay concert for 30 minutes while I sat. The could have easily put me into a REAL WORKING vehicle but instead of waiting for them to lie like they did in selling me this supposedly CPO vehicle I left and contacted Ford Corporation immediately, I hope they close this Jones West drug den. Go to Carson City, they won’t F$&k You! More

Report | Print

RPM’s surge when taking off ramp and applying brake Transmission is not shifting starting from stop unless you put the accelerator to the floor, then it shifts hard through 1/2 the gears Bu brake Transmission is not shifting starting from stop unless you put the accelerator to the floor, then it shifts hard through 1/2 the gears Burning smell inside car from transmission shifting Transmission shifts hard from P to R Transmission hunts for gears, skips from 2 to 5, down shifting doesn’t shift down enough to keep speed. Collision warning on dash comes on without vehicles in front Stereo intermittently not working, sound cuts off, screen jumps Steering is unpredictable with the Intelligent 4WD, steering through Reno spaghetti bowl 4WD to RWD the car oversteers Drivers seat does not stay in last position, have to keep repositioning Body Control Module keeps clicking in and away from car Auto Hold System Fault Cross traffic alert rear with no traffic there I was sold this vehicle, $35,000 cash, total lemon. The sales mangers make you wait so you will go away and just suck up the loss. I waited for 30 minutes while they circle jerked each other and the never did anything to get me into a REAL WORKING VEHICLE! I left and contacted Ford Corporation immediately, hopefully they will put this dealership under review and fire the Jones West drug dealers that were left behind. Go to Carson City to purchase a vehicle, they won’t F$&k You! More

Report | Print

DO NOT DO BUSINESS WITH THEM! !!!! My wife and I bought a 2020 F-150 from Corwin. We took it in to get some items checked out about 5 months after we bought it. We had a vibration !!!! My wife and I bought a 2020 F-150 from Corwin. We took it in to get some items checked out about 5 months after we bought it. We had a vibration in the steering wheel and the stereo wasn't working right. They took it into the shop to look at it. They found out that that one of the brake lines on the driver side front had come loose and was rubbing. The zip tied that up instead of fixing it and the main stereo unit needed to be replaced. The turned around and where going to charge me almost $500 to fix the break line. They said they were going to order the stereo and call me when it came in and never did. I had called the service advisor and the service manager to find out what was going on and I never heard anything back. More

Report | Print

Second vehicle purchase where is CORWIN FORD of Reno. Professional and courteous and knowledgeable, great experience all around! Thank you. Professional and courteous and knowledgeable, great experience all around! Thank you. More

Report | Print

This dealership consistently is so helpful, welcoming, and great. I have purchased 4 vehicles here and all of the deals were so smooth. I cannot say enough good about this team. and great. I have purchased 4 vehicles here and all of the deals were so smooth. I cannot say enough good about this team. More

Report | Print

Cherae is a professional sales person an friend. We enjoyed our business with Corwin Ford. We will continue to do business in the future to come. Thank you for the pleasant experience. I will refer We enjoyed our business with Corwin Ford. We will continue to do business in the future to come. Thank you for the pleasant experience. I will refer Corwin Ford to others for sure. Great place to buy. More

Report | Print

This dealership doesn't even deserve 1 star. Told service advisor front dome lights, visor lights and garage opener buttons do not work told her to have fuse changed. Charged us 206.46 for doing Told service advisor front dome lights, visor lights and garage opener buttons do not work told her to have fuse changed. Charged us 206.46 for doing nothing. Guess mechanic was not interested in changing a fuse. After getting home, my husband finds the burned out fuse. Gets a new fuse and now our lights work. I believe we are owed a refund. Completely useless results on our so called serviced vehicle. End result: service manager never attempted to call or leave a message to discuss our problem, after dealership customer relations person relayed my dissatisfaction to him. More

Report | Print