Saul Cabrales
Saul Cabrales at Gerald Nissan of Naperville
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Saul Cabrales

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Gerald Nissan of Naperville

1575 West Ogden Avenue
Naperville, IL 60540

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89 Reviews
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89 Reviews

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89 Reviews of Saul Cabrales

September 06, 2024

Dealership Rating
Employee Rating

In May, they sold me a 2018 kicks that had several issues with it, with a certified guarantee that they had thoroughly inspected it when: It had a huge gash in the windshield, the car would stall a More

by samanthajane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

February 22, 2024

Dealership Rating
Employee Rating

Professional, friendly, patient and extremely thorough. I've purchased 3 vehicles and I'm very satisfied with them as a whole. More

by Kayefab7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Lindholm, John Palmer

Feb 27, 2024

Gerald Nissan of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Kaye. Sincerely, Neil Becker, Nbecker@geraldauto.com

September 27, 2023

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Employee Rating

If I could rate this dealership a zero I would. We have bought 4 cars from them. My husband came in for a free cabin air filter that we got from an email that Nissan sent out… we took the car in an More

by Disgruntled Nissan owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 26, 2022

Dealership Rating
Employee Rating

All I hear is Customer Care, but I got none. Waited all day for a status call back and never heard back. Even the automatic texting, I sent a text and no response. Some guy name Saul was supp More

by xcram
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brad Deibert

Jun 01, 2022

Gerald Nissan of Naperville responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Gerald Nissan of Naperville does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Robert Majesky | rmajesky@geraldauto.com

March 30, 2022

Dealership Rating
Employee Rating

Service is always amazing but this time whatever software was upgrade for the radio and navigation didn’t fix the issue my clock continues to change and the oil change reminder/ notification is back. More

by Jacques Fortune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Gerald Nissan of Naperville responded

Jacques, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, Robert Majesky | rmajesky@geraldauto.com

March 14, 2022

Dealership Rating
Employee Rating

Hour for oil change and tire rotation. Free coffee and wifi. Under $80. Cant beat that More

by Sean
Recommend Dealer
Yes
Mar 17, 2022

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Robert Majesky | rmajesky@geraldauto.com

March 10, 2022

Dealership Rating
Employee Rating

I am always happy with the excellent service from your service department! No complaints from me. More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2022

Gerald Nissan of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

March 07, 2022

Dealership Rating
Employee Rating

Every Nissan associate I encountered in the service area was friendly, professional and knowledgeable. I was there for a recall, but they told me there was an additional recall as well and took care of it More

by nolkos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Gerald Nissan of Naperville responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Robert Majesky | rmajesky@geraldauto.com

March 04, 2022

Dealership Rating
Employee Rating

My go-to place for all my service! Friendly, quick and reliable. Saul even gave me a tip on starting my car if the key fob battery is gone. More

by maryluvto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Gerald Nissan of Naperville responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Robert Majesky | rmajesky@geraldauto.com

February 09, 2022

Dealership Rating
Employee Rating

Appreciated the prompt courteous attention to my unscheduled safety fix and explanation and follow up ordering part! Thank You More

by SafetyFirst
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 14, 2022

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Majesky | rmajesky@geraldauto.com

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