Sasia Roundtree

Caleb, my sales person, was willing to spend a great deal of time with me while I looked over vehicles and weighed my options. He was friendly, courteous, and in no way pushy or overly aggressive about maki of time with me while I looked over vehicles and weighed my options. He was friendly, courteous, and in no way pushy or overly aggressive about making a sale. More

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We were shopping for a Crosstrek in the St Pete area, and ended up driving up to Suburu Jacksonville after Drew followed up with me on a web inquiry. Two months later we bought a second Crosstrek because we ended up driving up to Suburu Jacksonville after Drew followed up with me on a web inquiry. Two months later we bought a second Crosstrek because we loved the 1st one so much, and Drew’s follow-up, expertise, and ability to get the deal done, was so flawless & easy. He even drove the 2nd car to us (3.5 hrs south) and provided all the paperwork upfront, and his support team was excellent and just as professional. Never have we had a better experience leasing and buying a car. Thank you so much, Drew! You’re and the Jacksonville team are the best! More

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Subaru of Jax and Jerry Johnson provided the most comfortable and stress free buying experience We’ve ever had in 45 years of car ownership I recommend them to everyone who wants a car and not a hass comfortable and stress free buying experience We’ve ever had in 45 years of car ownership I recommend them to everyone who wants a car and not a hassle. More

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Tony was great to work with, he managed to help me get to a great middle ground on a car I wanted and what was within my budget. Extremely helpful and willing to answer all my questions. a great middle ground on a car I wanted and what was within my budget. Extremely helpful and willing to answer all my questions. More

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This dealership is wonderful! Jimmy Van Soest was absolutely fantastic to work with for us to trade in our car and purchase a new CrossTrek. He was friendly, knowledgeable, info Jimmy Van Soest was absolutely fantastic to work with for us to trade in our car and purchase a new CrossTrek. He was friendly, knowledgeable, informative, patient, and made the whole process easy. He answered our questions, explained the new car features and was just a pleasure to work with. We felt that Jimmy really wanted us to be happy with the car. Also, AJ Miller made the whole finance process smooth, also answering questions and explaining things well. And Anna and Sasia were very pleasant as we texted with questions and about a time to come in. What a great dealership and overall experience! We were very pleased and appreciate the wonderful, professional people with whom we came into contact with at Subaru Jax. More

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What an easy experience! Stephanie and AJ made this such a smooth process. I would definitely recommend to anyone. Stephanie and AJ made this such a smooth process. I would definitely recommend to anyone. More

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I am very pleased with my experience at Subaru of Jacksonville. I received phenomenal customer service and drove off the lot with the exact vehicle I wanted. Sasia, Matt, Austin and Management really Jacksonville. I received phenomenal customer service and drove off the lot with the exact vehicle I wanted. Sasia, Matt, Austin and Management really went above and beyond for me and made my car buying process smooth. I will recommend this dealership to anybody!! Hands down the best!! More

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Such a great atmosphere! Matt and Sasia were able to get us a great deal on a great car and we couldn’t have asked for better help. Matt and Sasia were able to get us a great deal on a great car and we couldn’t have asked for better help. More

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Second time purchasing a vehicle from this dealership with Matthew Mowatt. Always super helpful and caring towards his clients, making sure we get the best deal for our individual circumstances. Would 10 with Matthew Mowatt. Always super helpful and caring towards his clients, making sure we get the best deal for our individual circumstances. Would 100% recommend. More

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I was very happy with my purchase experience as I was very specific. My salesman, Andrew Bowman, was awesome. Very friendly and great customer service! I highly recommend Drew! Also, there was a problem very specific. My salesman, Andrew Bowman, was awesome. Very friendly and great customer service! I highly recommend Drew! Also, there was a problem with my tires after my purchase but the dealership promptly took care of rectifying the situation above my expectations. My one complaint is with the dealership itself. I walked in the door not only pre-approved but pre-qualified with a lender. I was told by my salesman that the dealership would not blow out my application to a bunch of lenders but if fact the sales department did. Knowing I had a challenging credit situation is why I walked in with a pre-qualified lender. Even with my application being sent out to numerous lenders, the dealership went with my already pre-qualified lender in the end. Several dings to my credit report and numerous contacts from lenders really got my goat. More

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