Sarah Maley

Entire staff was friendly, professional and made the entire process a great experience. Highly recommended Ciocca. entire process a great experience. Highly recommended Ciocca. More

by rfsully007 Verified Customer Verified Customer

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They were professional kind everything went smoothly and communication was great. They even took the time to answer questions for me when I picked it up. communication was great. They even took the time to answer questions for me when I picked it up. More

by CFORRESTER0 Verified Customer Verified Customer

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Spent $951 to fix a problem. Wasn’t convinced I needed the fix they suggested. Still have the problem. They said it was resolved. Wasn’t convinced I needed the fix they suggested. Still have the problem. They said it was resolved. More

by GOOD4USPA Verified Customer Verified Customer

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Stephanie was very professional and knowledgeable. I brought my 2020 Ranger in because of a noise underneath my cab. When your mechanic test drove my truck it didn’t make any noise. Naturally! The n I brought my 2020 Ranger in because of a noise underneath my cab. When your mechanic test drove my truck it didn’t make any noise. Naturally! The noise is intermittent and at times it’s unbelievably loud.. I read on line some of the causes of this noise. I checked my brakes, driveshaft universal joints and driveshaft bearing. The brakes were fine. The driveshaft universal joints bearings were fine. The driveshaft bearing made the noise when I repositioned the yoke the bearing sits in. I think the driveshaft bearing is the problem. I’m very aware of bearing noise in machinery. I worked on copiers and they had intermittent bearing noises. We had a procedure for isolating noise and which bearings to replace. I recommend Ford engineers come up with this type procedure. More

by Roger Verified Customer Verified Customer

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Everyone there is very friendly and courteous. I appreciate everything that everyone has done. Thank you I appreciate everything that everyone has done. Thank you More

by THOMASKOSIBA Verified Customer Verified Customer

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They help fix the car but thy need to courtesy to get renters to customer if they needed a car but im glad everything came out good an fix,they did good work with the car I can’t complain so all.Ever exc renters to customer if they needed a car but im glad everything came out good an fix,they did good work with the car I can’t complain so all.Ever excellent experience More

by JOSERODRIGUEZ0324 Verified Customer Verified Customer

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Everyone was Very helpful the sale went smoothly and quickly I would highly recommend the dealership quickly I would highly recommend the dealership More

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Logan was fantastic and I felt like he was very knowledgable about the vehicles and personable. We always buy our vehicles at Ciocca Ford. On a side note, the finance person who closes out the vehi knowledgable about the vehicles and personable. We always buy our vehicles at Ciocca Ford. On a side note, the finance person who closes out the vehicle purchase made me fairly uncomfortable when he tried to sell the extended warranty. I know they have to pitch it and I let him do that as it’s part of his job, which he also vocalized as well. When i told him no thank you the first time he looked at me like in had 5 heads. He comminuted to try to push the extended warranty and gap insurance a bit longer and it left me feeling very yucky and uncomfortable. Im not going to break down why i did not get the extended warranty/gap insurance on a brand new vehicle, but if you know, you know. It very much felt like he's a smart man and I'm a dumb woman dated/patriarcal/ dynamic. All I can say is I am very disappointed in how that particular interaction left me feeling after an others very positive experience. Logan and the sales manager are what has made my score a 4 for the dealership. Logan is 5 stars and was more than accommodating with us needing a late signing time due to my husbands work schedule. More

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Absolutely horrible experience! After 2 days of having our used vehicle- Ford Explorer, the engine went on it. We had the extra warranty company coverage. Well, here we are 2 month After 2 days of having our used vehicle- Ford Explorer, the engine went on it. We had the extra warranty company coverage. Well, here we are 2 months later, paying for a car that is still in their shop. Ciocca stating the warranty company needs to stand good and cover it, because if Ciocca replaces the engine, they lose their money! Well how about you pay our loan! I hate writing negative reviews but This is Ridiculous! Guess it's time to get our lawyer involved. More

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My purchasing experience was quick, exactly as promised. Highly recommend. Kris was especially awesome. He asked insightful questions with the goal of getting us the best care for our needs. Him and the t Highly recommend. Kris was especially awesome. He asked insightful questions with the goal of getting us the best care for our needs. Him and the team went above and beyond. More

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