Sarah Clark
Sarah Clark at Laird Noller Ford of Lawrence
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Sarah Clark

Product Specialist

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.2
6 Reviews
4.2

6 Reviews

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6 Reviews of Sarah Clark

October 21, 2024

Dealership Rating
Employee Rating

Worked hard to make the sale but took two weeks to get the inspection done and the vehicle delivered. More communication on the delays would have been nice. More

by Expedition owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2024

Laird Noller Ford of Lawrence responded

We appreciate you candid feedback and assure you we will do better on our communication. We appreciate your patience very much and are glad you got the vehicle you wanted.

September 08, 2024

Dealership Rating
Employee Rating

My salesman wasn’t pushy, and did everything he could to get me into the car I wanted. The finance team did their part and walked me through the entire paperwork process that is usually a nightmare. I won’t More

by 15GT5.0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2024

Laird Noller Ford of Lawrence responded

Thanks for taking the time to drive from Platte City, we are glad our dealership did not disappoint and look forward to working with you again!

August 28, 2024

Dealership Rating
Employee Rating

Horrible service. I started having problems with my vehicle from day one. Took over a month to get a part in for a common model car. In the meantime my vehicle brok More

by uab
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rolando Najera, Haliey Smith

Aug 28, 2024

Laird Noller Ford of Lawrence responded

We assure you we want to make this right. We strive for 100% customer satisfaction. I will send an email to you in a private comment, if you want to share more information I assure you I will bring it to upper management. Thank You and we hope to hear from you soon.

June 07, 2024

Dealership Rating
Employee Rating

I experienced ood customer service. The people are friendly. I would buy another car from them. More

by Xxxxxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Najera

March 08, 2024

Dealership Rating
Employee Rating

Devin and staff made my purchase super easy. Totally recommend this dealership. I love my new truck. Thank you More

by Kari Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024

Laird Noller Ford of Lawrence responded

Thank you for your glowing review! We're thrilled to hear that Devin and our staff made your purchase super easy and that you love your new truck. Your recommendation means the world to us, and we're delighted that we could provide you with a positive experience. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help! Thank you for choosing us, and we hope you enjoy many happy miles in your new truck.

January 12, 2024

Dealership Rating
Employee Rating

I was told I would be charged an additional $1000 if I did not use your financing which cost me $3000 in fees anyway, it took 2 weeks to get the car and the paperwork. When I went through the paperwork I More

by nsawyer77
Recommend Dealer
No

Other Employees Tagged: Sarah Clark

Jan 12, 2024

Laird Noller Ford of Lawrence responded

Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you've experienced during your recent car purchase. We value your feedback and want to ensure we address your concerns promptly. To assist you better and address the issues you've raised, we kindly ask that you reach out to our General Manager directly. Unfortunately, we couldn't identify your specific information from the username provided. Our General Manager is eager to understand your situation, investigate the discrepancies, and work towards a resolution that meets your expectations. Please contact our General Manager, Alayn Renteria, at arenteria@lairdnoller.com or 785-843-3500. Your satisfaction is our priority, and we are committed to resolving this matter promptly. Thank you for your understanding, and we look forward to the opportunity to discuss and address your concerns.

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