Sara Sajevic | Page 3

Great auto buying experience! I initially submitted an internet inquiry and was promptly replied to by Sara. At the time, I was working on a deal with a different dealer. That deal I initially submitted an internet inquiry and was promptly replied to by Sara. At the time, I was working on a deal with a different dealer. That deal fell thru and I had forgotten about the reply from Sara when a week or so later she reached back out to me. Turns out, she was able to offer me a deal that was good enough to get me to make the long drive. When I arrived, she was not available but Martin Dake took over for her. They didn't have the exact vehicle in stock that I was interested in but we're able to locate one at a different dealer quite a ways away. I really appreciated that the sales manager spent time talking directly to me and not making me wonder what is being said behind my back. He also spent time talking with me as a person and not just a paycheck. Ultimately, I decided to purchase the car and they were able to transfer it and finish my paperwork in less than 12 hours. It was probably my best car buying experience. Thank you Sara and Martin for the great service. More

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I couldn't even buy a car from here if I wanted to! This was by far the worst experience I have ever had with a car dealership. I used to work in car sales, so I understand that sometimes things can ge This was by far the worst experience I have ever had with a car dealership. I used to work in car sales, so I understand that sometimes things can get overlooked, but in this case there is no excuse. I submitted an online request on Sid Dillon Mazda's website. I told them exactly what I was looking for, down to the color and options, and politely asked for numbers on a lease, also stating that I had been working with another dealership and received figures from them already but had not made a purchase. After the initial reply from the internet sales representative, I elicited a response, but after 3 days she did not email me back. Then, on about the 4th day, the sales manager emailed me to make sure everything was going alright and that I was having all of my questions answered. I told him that Sara (internet sales) had not replied to my most recent email in several days and that I wasn't being helped at all. I told him I had received no semblance of service. 2 days after the email I sent to Rich (New Car manager) I still had not received a response from either him or Sara. So I called the dealership, politely asked for the General Manager, and told him what had happened. He told me the whole department had been on vacation, and that the following morning I would be receiving a call with aggressive figures on a lease. The following morning came and went...and here we are about 6 days later. Still no call, email, letter, text....NOTHING from Sid Dillon Mazda. Since when should a car buyer have to beg to buy a car? Absolutely, positively, ridiculous. More

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After searching dealerships for the vehicle that a was interested in looking for, because of the excellent easy to use webpage, I chose Sid Dillon. Veiwing the vehicle and the test drive was a very good interested in looking for, because of the excellent easy to use webpage, I chose Sid Dillon. Veiwing the vehicle and the test drive was a very good experience. I received all the help I needed to help me make my decision to buy with Sid Dillon. More

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I researched on line for a GMC product and found what I wanted. Joe, and Sara both emailed me. I was slow at this process because I did it as time allowed me. Joe was patient, not pushy and when it beca wanted. Joe, and Sara both emailed me. I was slow at this process because I did it as time allowed me. Joe was patient, not pushy and when it became 3 months or so Sara emailed me. Both were very pleasant and easy to work with. When I got to the dealership Justin helped me. He was pleasant, knowledgeable and easy to work with. Answered all my questions before I could ask. He took me on a test drive and orientated me to the Terrain. I didn't get to the dealership until noon, and was home by 5, and even stopped for some groceries on my way home. More

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Everyone we talked to was very helpful in answering all the questions we had. Everything was explained fully. We feel the price was very fair. the questions we had. Everything was explained fully. We feel the price was very fair. More

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